2490 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States
#80 of 306 hotels in Honolulu
Guests' ChoiceBased on 2543 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.4
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 23 May 2024
Ian
New ZealandBathroom was too small, a bit pokey.
Location was perfect, beachfront ocean view was outstanding. Pool was good, although not enough sun beds at times.
Stayed in May 2024
Reviewed: 21 May 2024
Jane
United StatesSmall dated bathroom
Pool area, lobby with aquarium. Location!
Stayed in May 2024
Reviewed: 19 May 2024
Christine
AustraliaThe room was smelly Only cleaned every other day Noisy Pool water looked murcky Lady in concierge didn't want to help
Fish feeding Morimoto restaurant ABC Store
Stayed in May 2024
Reviewed: 19 May 2024
Gary
New ZealandElevators were really slow.... But who cares you're on holiday and there's no rush😁
Location is excellent, staff were awesome
Stayed in May 2024
Reviewed: 19 May 2024
Paul
AustraliaVery modern. Amazing pool and spa area with a view of the beach.
Stayed in April 2024
Reviewed: 18 May 2024
Thomas
United StatesThe curtains and rug showed their age and had a fair amount of staining. Needs to be refreshed especially for the price of the room.
Excellent location across the street from the beach and plenty of restaurant and shopping nearby. Room had a slice of beach view (recommend staying in the Beach Tower).
Stayed in April 2024
Reviewed: 16 May 2024
Karen
United StatesRoom wasn't very big. Bathroom was tiny making it difficult to move. Cleaning only offered every other day. Pool was ridiculously crowded - we couldn't find a single spot. Noise from the pool music at night bothered us. The elevators were not working properly. Sometimes we waited over 10 minutes so then everyone crowded in. One night the elevator got stuck and the fire department had to rescue the people trapped. Honolulu is just too noisy and crowded. Not relaxing. Our son and his wife ended up moving to the Royal Hawaiian for a calmer vibe.
Beds were comfortable. We had a nice view of the ocean as well as Diamond Head. Liked having an espresso machine in the room. Location right across from Waikiki.
Stayed in April 2024
Reviewed: 16 May 2024
Brett
New ZealandWished the outdoor bar had stayed open after 10pm!
Clean, modern with fantastic outdoor bar/pool area. Rooms are bright and very comfortable. Great value for money. Will definitely come back.
Stayed in May 2024
Reviewed: 15 May 2024
Carrie
United StatesHousekeeping is every other day only. (with on option of skipping more days for $15 credit per room vs per person). Espresso/coffee maker in the room needs to have clear instructions for ease of operation. Queen bed seems smaller than the one I have at home?
Clean, comfortable beds and linen. Great location. Friendly staff.
Stayed in May 2024
Reviewed: 14 May 2024
Nevada
United StatesThe pool could be warmer and cleaner. Lots of kids during our stay and it definitely made for a murkier pool water.
The location is right across the beach and many other restaurants.
Stayed in May 2024
Reviewed: 14 May 2024
Caroline
AustraliaBell hops could have been friendlier. A smile and acknowledegment that you are waiting goes a long way. Other staff were great.
Great location across the road from Waikiki Beach! Pleasant, friendly staff mostly! Comfortable bed, walking distance to restaurants, bars, shops. ,
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United Kingdomlifts took too long
everything was great
Stayed in April 2024
Reviewed: 12 May 2024
Paul
United Kingdomthe 4 lifts... everyday at least one maybe two were not working
service and facilties are great
Stayed in April 2024
Reviewed: 11 May 2024
Paul
AustraliaThe elevators , they need a few more but obviously can’t do that now it’s built but dorms a lot of time waiting for the lifts
Location , roof top pool and bar , comfy beds and pillows
Stayed in May 2024
Reviewed: 10 May 2024
Robert
AustraliaCoffee
Location, staff & room were excellent
Stayed in May 2024
Reviewed: 6 May 2024
Judith
AustraliaMore information about how to get to tourist places without having to join the tours. For example while on an all day tour we saw the local transport arrive at a couple of the beaches for snorkeling
Stayed in May 2024
Reviewed: 6 May 2024
Emma
AustraliaNothing, it was great :)
Location, room, very modern and clean, excellent facilities.
Stayed in May 2024
Reviewed: 6 May 2024
Emily
AustraliaThe only concern was the noise. We were on floor 11 and could still hear noise from the street so the soundproofing could be better. We could also hear noise from other guests outside so that was a little disruptive.
This resort is very central to Waikiki. You are just a few steps away from the heart of Waikiki. The room was beautiful. We had an ocean view room with a balcony and it was amazing!
Stayed in May 2024
Reviewed: 6 May 2024
Karenguy
AustraliaLocation was excellent, the staff were very helpful and friendly, the room was clean and the bed very comfortable!! The restaurants were great! The pool is amazing and the rooftop bar/area around the pool amazing!
Stayed in April 2024
Reviewed: 5 May 2024
Donte
United StatesElevators always busy, washing machines dirty, overpriced pasta, upon arrival shower was dirty, carpet is dated
Location was perfect for walking around and close to beach
Stayed in May 2024
Reviewed: 5 May 2024
Lelia
United StatesThe sheets were some form of plastic. My skin was irritated from the sheets.
Pool bar was excellent and location good.
Stayed in April 2024
Reviewed: 3 May 2024
Danelle
United StatesIt is loud! Even with doors closed you can hear people in hallways and at pool. We had 3 different rooms and only one had a bidet! Why not all...
Great location. Beds were really comfortable. Rooms were clean. Food the restaurant was amazing!!
Stayed in April 2024
Reviewed: 30 April 2024
David
United StatesI didn’t get the room I paid for on booking.com, my room was not ocean front.
The pool and staff are awesome.
Stayed in April 2024
Reviewed: 28 April 2024
Harshdeep
AustraliaBathroom was a little tight, resort restaurant and bar were a little on the pricier side.
It was in the centre of Waikiki, which was walking distance from all the major attractions, shopping strips and Waikiki beach. We had the King Partial Ocean View room on the top level, which had great views of both the ocean and the city from the corner room. Concierge team was very helpful.
Stayed in April 2024
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