No bars or bar and grill you could enjoy.

Location is great. Room was good. Breakfast was good

Stayed in April 2024

Pillows could be better. Bigger and fluffier would be nicer.

Location was very good. It was accessible by foot to Taipei 101 and shopping malls. Room was good in size and bed was very comfortable. Hotel staff were hospitable especially the concierge. Breakfast had a pretty good spread.

Stayed in May 2024

- Clogged sink. - Chair, couch, and carpet stained in some areas and tired-looking. - Those dreaded refillable shampoo and body wash containers attached to shower wall that previous guests have used and tampered with. - Was charged an outrageous $114.42 USD for basic wash and fold laundry service consisting of just a few t-shirts and sweatshirts, one pair of jeans, and some socks/men’s underwear.

- Customer service quick to deliver additional soap, toilet paper, bath salts, towels. - 24 hr room service with myriad delicious options. - Location to Taipei 101 and all public transportation. - Impressive lobby.

Stayed in May 2024

No bidet

Nice place, good food Accommodating staff esp Elsa of Cafe Good service

Stayed in April 2024

Location

Stayed in April 2024

Excellent location. Room was well fitted out. Good overall hotel experience

Stayed in April 2024

Communication before arrival about early check was confusing

Very friendly and helpful staff. Really comfortable bed

Stayed in April 2024

A/C didn't work in our room and even after requesting help, it still didn't get resolved.

Breakfast buffet was stellar and fully worth it. Nice way to start off our trip and get through jet lag. Location was pretty good.

Stayed in April 2024

Nothing

Staffs are friendly. Rooms are spacious and clean. Beds are comfortable.

Stayed in April 2024

Our room faced the Taipei 101 - what a great view! The staff all around was very attentive, our children got special amenities, and the breakfast choices were great.

Stayed in March 2024

I paid extra for a “club access” room. The club lounge at this property lacked the elegance and exclusive ambiance of the many others I’ve experienced. It had the vibe of a busy restaurant — filled to the brim with families and whining children who make dinner out of the cocktail hour. Instead of some nice canapés and cheeses or hot hors d’oeuvres to complement the drinks, the hotel offers a full fledged buffet with average, underwhelming food like nachos and bbq pork on Cole slaw. The guests wait for the doors to open like shoppers barging into Walmart on Black Friday, then sweep through the food like a cloud of locusts. I continually felt as though I was competing to get a few morsels of food. I also got the impression that registered guests had invited outside friends and relatives to indulge. On one night, I was actually told by the manager that there was no more seating available. I was appalled by this scenario and made my feelings known. A nice young lady named Ni went into service recovery mode, offering to send a bottle of wine and some food to my room. It was a nice gesture, but I would never spend the extra bucks on a club access room here again. The hotel needs to rethink its approach to the club lounge concept. Very disappointing.

Rooms are nicely appointed and comfortable. Staff is helpful and friendly. Location is great next to Taipei 101.

Stayed in April 2024

The room key/lock was not functioning, and it took multiple times for me to go to the concierge to have only one single room card that worked.

Location is very convenient, and they have a good variety of facilities at the gym.

Stayed in March 2024

Service at Pearl Liang Cantonese Restaurant was very slow.

Excellent breakfast selections. Modern clean spacious room. Fast elevators. Excellent location, next to Taipei 101 Mall and Observatory.

Stayed in March 2024

The room is clean and well-kept. The bed is comfortable and the staff is helpful. We enjoyed having the tea buffet and breakfast at the hotel. Though the hotel room price a bit expensive but it is worth to do so. As the hotel is located just a few mins from Taipei 101 and the shopping malls, we shopped in this area. A great experience to stay in the hotel

Stayed in March 2024

Rooms are pretty small and were expecting a bath tub for the price we paid.

Like the service of the staffs and the wide range of food during breakfast. Also walking distance to Taipei 101 and the subways.

Stayed in February 2024

price

location

Stayed in February 2024

Front desk personnel at checkin

Location and room were awesome

Stayed in January 2024

Not very nice

Location

Stayed in January 2024

Water pressure in the shower was a bit weak

Big rooms, good location, friendly staff and clean

Stayed in January 2024

There was a huge confusion on payment terms and reservation. We booked 10 people and bfast is only good for 5

Location and cleanliness and alertness of staff

Stayed in January 2024

The swimming pool is small for a hotel of this class.

The breakfast menu has improved noticeably since my last visit (pre-CoVID days)

Stayed in December 2023

Too many people for Breakfast, too busy.

Location

Stayed in December 2023

breakfast, room

Stayed in November 2023

The overall impression is that it’s very chaotic. Staffs seem very busy. The overall management of the hotel could be better.

Good location for exploring Taipei

Stayed in December 2023