Reviews of Sofitel Krabi Phokeethra Golf and Spa Resort 5 stars
Klong Muang Beach T. Nongtalay, Krabi, 81000 Klong Muang Beach, Thailand
#9 of 21 hotels in Klong Muang Beach
Guests' ChoiceReview score
Based on 273 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
7.9
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Facilities
8.9
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Staff
9.0
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Value for money
7.9
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Free WiFi
7.7
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Reviewed: 24 April 2024
Fiona
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Room with One King Bed, Triple Bunk Bed, Two Single Beds and Private Balcony
- • Stayed 4 nights
- • Submitted via mobile
Decor was stunning. Buffet breakfast was great and staff were helpful.
Stayed in April 2024
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Reviewed: 13 April 2024
Chris
United Arab Emirates14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room with Private Balcony
- • Stayed 3 nights
We knew it was not exactly a beach resort but activity center can organize tours in land or at sea. Hotel has character and hence feels a bit tiered.
Nice pool and kids loved it. Breakfast was great. Restaurant choices decent. Staff are nice but do need more during peak hours.
Stayed in April 2024
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Reviewed: 11 April 2024
Thomais
Greece9 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
The pool is very nice. Breakfast was great as well.
Stayed in April 2024
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Reviewed: 11 April 2024
Derek
Qatar8 reviews2 helpful votes9.0“A nice 3 day break to start our holiday in Thailand.”- • Leisure trip
- • Couple
- • Pool Suite with King Bed and Club Access
- • Stayed 3 nights
- • Submitted via mobile
The pool needs to be cooler, especially hot around the lagoon where the pool rooms are located.
A beautiful hotel in a quiet location. Excellent and attentive staff, loved the cake and day in the room for the evenings.
Stayed in April 2024
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Reviewed: 9 April 2024
Colin
Australia62 reviews11 helpful votes9.0“This property is a terrific advertisement for the Sofitel brand.”- • Leisure trip
- • Couple
- • Superior Twin Room with Balcony
- • Stayed 6 nights
- • Submitted via mobile
Nothing
Staff were amazingly good
Stayed in April 2024
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Reviewed: 8 April 2024
Jess
United Kingdom33 reviews3 helpful votes8.0“Overall it was a good break and we did some great excursions via the hotel (better than the ones we did cheaper off the”- • Leisure trip
- • Family with young children
- • Prestige King Suite with Club Access - Pool/Sea View
- • Stayed 10 nights
- • Submitted via mobile
Not enough sun loungers and management of the use for them. Paid for club use and it was not worth the extra benefits
Good location, good size room. Excursion team were fantastic!
Stayed in April 2024
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Reviewed: 1 April 2024
Aseem
India7 reviews8.0“Sofitel Krabi- A mixed adventure”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Food quality is horrible, especially the breakfast restraunt and the Asian restaurant. Only the Italian restaurant is fine. Spa needs major improvement in terms of the massages, but the staff is fine. Maintainaince is poor.
Everything is very good. Services are fine. The manager and the reception staff is also very good. Pool is amazing!!
Stayed in January 2024
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Reviewed: 12 March 2024
Pavlina
Bulgaria51 reviews2 helpful votes9.0“Very beautiful and elegant hotel”- • Leisure trip
- • Couple
- • Luxury King Room with Pool and Garden View
- • Stayed 4 nights
The service can be improved in few areas. Starting from serving the beer in cold glasses, and in general providing better service at the pool bar. The main restaurant in which the breakfast is served, often offers buffet during the evening, but this is written nowhere, and the restaurant is visited only by few people, even though the food was great. Also when we asked people at the reception, they didn't know and had to check if the restaurant will be open for the evening. There are little things here and there that can be improved and the hotel will be really exceptional!
The hotel is very beautiful, designed in colonial style. The gardens and the outside parts are also very pretty. The food in the restaurant was with very good quality and big variety on both breakfast and the buffet in the evenings. The amenities in the rooms are great, I personally loved their choice for the products in the bathroom! There is a huge outdoor pool with parts for children and adults only. There is also a beach just across the street, that is equipped with sun beds and towels from the hotel. The location is also very good and you can find lots of things around - 7/11, restaurants, beach massage studios, tourist companies for different excursions and transfers.
Stayed in March 2024
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Reviewed: 11 March 2024
Apoorva
India49 reviews4 helpful votes8.0“Tour with Apoo”- • Leisure trip
- • Couple
- • Superior Room with King Bed and Balcony
- • Stayed 1 night
- • Submitted via mobile
Checkin was not at all good experience. We were there for one night only and they took long time for check in even after 2pm. They were not knowing much about attractions.
Location is good. Swimming pool also very large and nice. Breakfast was good and we got vegetarian food.
Stayed in March 2024
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Reviewed: 28 February 2024
Adam
United States8 reviews2 helpful votes8.0“Great hotel, beautiful pool, super clean and updated”- • Leisure trip
- • Couple
- • Superior Twin Room with Balcony
- • Stayed 2 nights
Getting water is always a hassle, especially if you're at the pool. Feels like the hotel is trying to make as much money from you as possible once you enter the door.
Pool is incredible. So close to the beach too. One of the nicer properties you'll ever go to.
Stayed in February 2024
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Reviewed: 14 February 2024
Sohaib
Pakistan33 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
- • Submitted via mobile
The hotel restaurants were much pricier than we had expected
The grounds were beautiful Breakfirst spread was very good, specially the baked items.
Stayed in February 2024
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Reviewed: 13 February 2024
Petr
Czech Republic28 reviews10 helpful votes9.0“Beautiful hotel”- • Leisure trip
- • Couple
- • Superior Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
The bedsheets had a weird smell. We asked if they can change it. But even after they changed it, it still smelled sweaty. The golf course is really short and there is no driving range, but other than that everything was perfect.
We loved everything. Everybody was really kind and helpful. The room was nice and bed was really comfortable. Breakfast was one the best I’ve ever had in a hotel, we loved to wake up every day knowing there will be this amazing breakfast. The restaurant at the pool had some really nice food that suits with the beach. Can’t say the same about the buffet dinner, or the Italian restaurant. Pizza was not the best.
Stayed in February 2024
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Reviewed: 12 February 2024
Omid
United Arab Emirates7 reviews7.0“Needs alot of improvement.”- • Leisure trip
- • Couple
- • Superior Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
- location was far but no shuttles to the city. They infact wanted to charge for shuttles to the city which I thought is a cheap move for a 5* hotel. And that to more expensive than a normal taxi. - the hotel definetly requires renovation. Much much need rooms upgrade from room to furniture to corridors. And im not comparing it to dubai standards we had a 14 days stay at 5 hotels. - breakfast options HAD to be increased. More like a 3-4* hotel to me at best compared to other hotels in thailand
- the number of resturants and the facilites
Stayed in February 2024
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Reviewed: 31 January 2024
Brian
United Kingdom14 reviews4 helpful votes9.0“The perfect high quality package”- • Leisure trip
- • Solo traveller
- • Superior Room with King Bed and Balcony
- • Stayed 6 nights
- • Submitted via mobile
Location a bit isolated
Superb breakfast such variety. A mention exceptional staff ,Beem, Tui, Talia, And one with the best smile was Namwa to great you each day
Stayed in January 2024
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Reviewed: 24 January 2024
Ian
United Kingdom8 reviews1 helpful vote8.0“Good quality hotel with great pool complex”- • Leisure trip
- • Solo traveller
- • Superior King Room with Balcony and Club Access
- • Stayed 3 nights
- • Submitted via mobile
The staff weren't particularly informative when I arrived eg had to go back and ask where the executive lounge was and where breakfast was served. No rain shower.
Amazing pool complex. Great beach just over a quiet road. Good breakfast
Stayed in January 2024
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Reviewed: 11 January 2024
Sharon
United Kingdom51 reviews1 helpful vote7.0“Club longe relocated very disappointing”- • Leisure trip
- • Couple
- • Prestige King Suite with Club Access - Pool/Sea View
- • Stayed 6 nights
Room on lower ground and not like photos
Staff
Stayed in December 2023
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Reviewed: 31 December 2023
Jisu
India16 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
- • Submitted via mobile
The best swimming pool I have seen with loads of activities. Very good resort
Stayed in December 2023
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Reviewed: 25 December 2023
Thomas
Switzerland4 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
maybe the rooms are so old
about the breakfast is perfect ! you have a lot of options and is very complete, if you want to enjoy a good ice cream you can find an ice cream shop in the hotel. Good cocktails. Good food in the pool the pool is s big and you can enjoy a lot
Stayed in December 2023
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Reviewed: 25 December 2023
Banani
United Arab Emirates24 reviews5 helpful votes8.0“Great place but not very entertaining for kids !”- • Leisure trip
- • Family with young children
- • Luxury King Room with Pool and Garden View
- • Stayed 3 nights
- • Submitted via mobile
The beach is across the street and the kids club is really basic ! With not much activities
The facility and the building
Stayed in December 2023
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Reviewed: 22 December 2023
Ali
Saudi Arabia8 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
very nice place
Stayed in November 2023
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Reviewed: 18 December 2023
Andrey
United Arab Emirates35 reviews5 helpful votes9.0“It was a great time”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Balcony
- • Stayed 4 nights
Work of the waitress during the dinner. First you need to wait long for menu and after that for the order. You need two good hours to get dinner in the hotel
Breakfast was fantastic. Swimming pool is amazing, especially for children. Rooms are spacious and good. Beds are comfortable.
Stayed in December 2023
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Reviewed: 13 December 2023
Evelynne
Singapore9 reviews8.0“Satisfied concierge Tammy was good”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Balcony
- • Stayed 4 nights
- • Submitted via mobile
Housekeeping cud hv done better Ran out of toilet rolll & tissue most days there Room cud be cleaner
Facilities child friendly
Stayed in December 2023
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Reviewed: 11 December 2023
Vyoma
India3 reviews9.0“Lovely”- • Leisure trip
- • People with friends
- • Superior Room with King Bed and Balcony
- • Stayed 2 nights
- • Submitted via mobile
Some of the staff didn’t understand English
Location, beauty
Stayed in December 2023
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Reviewed: 7 December 2023
Karen
Singapore2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Balcony
- • Stayed 3 nights
- • Submitted via mobile
Far from night market and a distant from restaurants outside.
Pool, table tennis, attentive staff at beach
Stayed in November 2023
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