1449 Chala Samut,, 76120 Cha Am, Thailand
#10 of 67 hotels in Cha Am
Guests' ChoiceBased on 107 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
8.4
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
J
ThailandOne of 3 rooms has old bathtub with no shower curtain. Some ants walk on the table.
Friendly staff, very good services Good facility, all you need is here Beachfront hotel Good delicious breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Sukit
ThailandNone. B floor in front of the elevator has never cleaned for 3 days of my stay. This area likely not clean.
Breakfast has almost everything there should be for 4 stars hotel except bacon quality. Better improve bacon quality. Knife not sharp at all. Others are good.
Stayed in May 2024
Reviewed: 11 March 2024
Krisakorn
ThailandPillows
Nice and food was awesomw
Stayed in March 2024
Reviewed: 5 March 2024
Clare
United Kingdomlocation was a bit tricky with no shuttle to town as taxi drivers didn’t seem keen to come out the staff were friendly but lacked guidance and management. no vegetarian options at all in the restaurant and nearest alternative a drive away. staff showed no initiative in terms of investigating vegetarian options until the manager spoke to the chef room cleaning was haphazard on terms of timing even when specifically requested beachfront but beach not really accessible and tide so high it was not possible to do a beach walk
Beautiful pool and very peaceful. potential to be an outstanding hotel
Stayed in March 2024
Reviewed: 23 February 2024
Panhathai
ThailandWhen I checked in, I asked for an iron with iron board. The staff said they will bring them to the room later. Afterward at night, I asked them again. They said they don’t provide it anymore. If I didn’t ask, I wouldn’t know. Moreover, I asked for the Tax invoice when checked in the room. They said I have to pick it up when check-out. I waited almost 20mins for the invoice. It should have been no waiting at all.
The hotel is located on the quite private beach. The room is beautifully furnished. The breakfast was delicious.
Stayed in February 2024
Reviewed: 21 February 2024
Bethledger
ThailandThe bridge to the hotel beach was broken down. They took time to fix it. We had to walk outside about 10 mins to go to the beach. The pool beds were not enough for guests too. There were only 8 beds around swimming pool. These problems need urgent to be solved.
Staffs were attentive and helpful. Room was comfortable. Breakfast was good and tasty.
Stayed in February 2024
Reviewed: 30 January 2024
Cyril
Indianothing.
Lovely place
Stayed in December 2023
Reviewed: 27 January 2024
Alison
United KingdomNo buffet breakfast one morning due to low occupancy, but that’s it. It would be nice to have bicycles to borrow too!
It was our second stay and we love the room, the location, the staff, the design, the pool, and the nice balcony. We’ll be back for our third visit soon!
Stayed in January 2024
Reviewed: 4 December 2023
Paul
United KingdomBizarre drinks menu - no main brands including, for example, Singha or Chang beer - gin taste very odd
Fantastic pool (although difficult to get out of!) and staff very good
Stayed in December 2023
Reviewed: 14 November 2023
Thilo
SwitzerlandThe number of sunbeds at the pool and on the beach. There are sunbeds for seven rooms. The pool bungalows have their own sunbeds on the roof but there is no parasol. We only had 16 rooms occupied. Most of the other guests were not at the pool or on the beach, so we had our sunbeds on both days.
Small hotel complex with an estimated 100 rooms. The rooms are large and very nicely furnished. The rooms on the beach side have a shower and bathtub while the others only have a bathtub. Water, cola and juice as well as small snacks are available free of charge. Everything was provided, from bathrobes to flip-flops. Lobby and outdoor area are very nice. Breakfast was buffet style on the first day. On the second day the buffet was reduced due to low occupancy. Instead, you could order the hot dishes ala cart. The pool is very nice and it is only a few steps to the sea. In the morning we had high tide so there was hardly any beach. However, this is a general problem that exists in Thailand. You can eat in the hotel and the prices are ok and not exorbitant. The only thing you need here is a car or scooter as the hotel is very remote. All in all a nice hotel to relax.
Stayed in November 2023
Reviewed: 24 October 2023
Kanit
ThailandWe found ants in the room. Since we travel with kids, we didn't inform the staff right away since we don't want DDT spray in the room.
Not a big hotel but if you need a quiet vacation with quite beach, you'll like this place. Breakfast is OK.
Stayed in October 2023
Reviewed: 7 October 2023
Christen
United StatesThis hotel is wonderful! The rooms are spacious, beds are very comfortable, and the sea view from the balcony is gorgeous. I loved swimming in the pool overlooking the sea and reading on comfortable lounge chairs on the beach. My room also had a great bathtub. My two-night stay was such a relaxing experience.
Stayed in October 2023
Reviewed: 29 September 2023
Little
ThailandNo partition from outside to lobby and private pool. Not privacy at lobby and villa area. Also bathroom partition not nice that can't keep noise and smell. For GOAT bar not quite nice like restaurant or bar or cafe. It's look like canteen as uncomfortable red chair and the empty shelf that show nothing for order (just a few bottles)
Wonderful location, view, room function and design. Very good for take a vacation and not too many people.
Stayed in September 2023
Reviewed: 25 September 2023
Shahrol
MalaysiaA bit small for 3 adults
Nice and clean. I love the morning sunrise view from my balcony.
Stayed in September 2023
Reviewed: 29 July 2023
Alison
Hong KongEverything was lovely except for the pillows!! We stayed 5 nights as we have family living in Palm Hills so we’ll be back!
Stayed in July 2023
Reviewed: 7 July 2023
Sergei
Russianothing
big clean room
Stayed in July 2023
Reviewed: 1 July 2023
蘇
TaiwanService minded of the staff. They provided us more than we expected
Stayed in June 2023
Reviewed: 7 May 2023
Chomquan
ThailandSpa was not open and it wasn't mentioned on the website that it was closed.
Friendly staff. Nice beach view from hotel room. Beautiful sunrise.
Stayed in May 2023
Reviewed: 8 February 2023
Tian
FranceIt is pity that there is no longer free shuttle to Hua Hin city center. The restaurant has also changed and some of my favorite dishes are no longer available. The price is pretty high.
Previously named Haven Resort, the hotel has been renovated with a modern look and keeping the old charm. Great place to stay for a peaceful holiday. All is perfect, room, service, swimming pool, beach front, breakfast and gym
Stayed in February 2023
Reviewed: 30 January 2023
Sarika
Thailandvery clean , all staff are very nice room no.418 is the best view
Stayed in January 2023
Reviewed: 18 January 2023
Nurul
Malaysianone
everything 💕
Stayed in January 2023
Reviewed: 18 January 2023
R
NetherlandsWhen you don’t have a car, you are depending on a taxi. The food and drink prices are higher then usual. the Spa was closed. I had higher expectations of the dinner meal, something what can be improved.
Staff is lovely and wel willing to help. Room is clean and refresh of the room one or twice a day. The pool is amazing and clean. Breakfast was super, especially the egg order. a small resort and not overloaded with people. it works great if you look for some rest.
Stayed in January 2023
Reviewed: 23 December 2022
Panitta
ThailandThe bathtub hot water did not work properly. Should be fixed right away.
Small but nice and comfortable.
Stayed in December 2022
Reviewed: 12 December 2022
Vân
VietnamThe water in the bathroom is yellowish, but the staff said that it’s normal. We took a bath and there was no rash or irritation on our skin but still it’s a little bit worrying
The view from our room is great. The staff are welcoming and dedicated.
Stayed in December 2022
Barcelona, Spain
Vari, Greece
Molveno, Italy
Ruidoso Downs, USA
Turku, Finland
Dresden, Germany
Siracusa, Italy
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content