Only downsides were the very intermittent wifi in our room. We also asked to upgrade to a vacant pool villa the final night but they wanted to charge us three times the fee that was suggested by the difference between our room and the villa on all the booking sites. They refused to match and it was too late to upgrade on booking.com who just refused to assist us despite us asking more than 48 hours in advance. They turned down money by not being flexible.

We stayed 4 nights in a deluxe mountain view room. The room was spacious and clean and had lovely views. Hotel is beautiful with gorgeous grounds and amazing swimming pools. Breakfast is wonderful. We dined three nights and the food was all great with a very varied menu. Staff are all excellent.

Stayed in May 2024

Bit a way to get to 711

Absolutely beautiful hotel! Amazing staff and such comfortable facilities and beds! Staff super professional and sweet! The hotel garden is a masterpiece!

Stayed in May 2024

Amazing Resort in the Mae Rim hills. Fantastic Pool, great location for exploring Mon Jam and other attractions up in the hills 😁

Stayed in May 2024

Incredible setting with landscaping, construction and design elements so in harmony with a mountain retreat. When I asked how long it took to develop the resort the answer of 15 years was no surprise. Quite an achievement. Staff were impeccably polite and accommodating at a very high level of service

Stayed in April 2024

Amazing pool , beautiful location

Stayed in April 2024

Not a thing.

Well this place is just a treasure. In a valley in the mountains. The main reception room and dinner rooms are spectacular. Bit and open to the elements. The pool area is well designed with 2 pool areas. Service is great. There are areas to meditate we used and really liked. Our room which was a upper mountain junior suite or something like that was just great. Big and tastefully designed. We spent a lot of time on the balcony which is big and private. We used this place to rest after 3 weeks travelling and it is just what we needed. It is a gem.

Stayed in April 2024

Very relaxing

Stayed in March 2024

Swimming pool water is too cold despite it was a 37 degree afternoon.

Huge compound with stunning swimming pool, reataurant with panoramic view, attentive staffs.

Stayed in March 2024

Breakfast and darkness of the room

Staff and location

Stayed in February 2024

The Spa treatments were far too expensive

The location and the facilities

Stayed in March 2024

Nothing !

The people were very nice and always willing to help. Excellent service. Beautiful and peaceful environment. We had a wonderful time, we will definitely come back again

Stayed in March 2024

No complaints a lovely place to stay.

A wide variety of options for breakfast. The hotel setting was wonderful, it was a lovely place to stay and the facilities were excellent. We had a great Spa day. We stayed in two rooms and both were amazing, one had its own infinity pool looking out on tree tops and down on the resort pool, which was a great place to chill. The setting for resort pool was magical and there was a large jacuzzi. The other room was was set in natural forest area. Transport buggies available to take you around resort and there were interesting walks.

Stayed in February 2024

Nothing- it is perfect. We knew it was outside of Chang Mai and it took 70 minutes to get there from the airport but it was so worth it! Our only regret is that we didn’t stay another night or returned as to ending a stay in Thailand here would be memorable.

Beautiful facilities and service. Extremely helpful and friendly staff. Delicious dinner and breakfast.

Stayed in February 2024

-

A great place! Better than photos. Very beautiful, relaxing and romantic.

Stayed in February 2024

The problem with the hotel is the food. It is mediocre at best and there are no nearby options so you have to eat there and it's not cheap. This really harms the experience, so if you plan to stay for more than 1 night and like good food, this is not the place Also.the pools are very cold and not really usable

The property is amazing. You are in the middle of the jungle, and the view is crazy. The staff and service were impeccable

Stayed in February 2024

Stardom are not up to the standard. They are so old it's difficult to see the star and sky, which is basically their purpose. I wouldn't suggest those.

Probably the best resort staff ever seen. Gorgeous place, amazing pool villa.

Stayed in February 2024

Compared with the prices for massages elsewhere, the spa, and tour prices were quite high. Enough to deter us from trying them. The hotel was in a remote spot with little to do on foot so a car was necessary.

The pool area was fabulous!! The surrounding flora covered mountains were lush and spectacular. Every inch of the hotel offered open aired views. Overall, the food was nothing spectacular, but breakfasts were fresh and abundant with many options. Visitors could either hike the hilly hotel area, or call for a ride on a golf cart anywhere on the grounds.

Stayed in February 2024

Noise from the next door rooms was occasionally a problem…the swimming pool was not heated so therefore virtually useless

Great hillside location in a semi rural district …large room with a big balcony…very good breakfast…the restaurant meals were excellent and very reasonably priced for a high end hotel…the staff were exceedingly helpful and friendly…nice large bathtub

Stayed in February 2024

The staffs are very friendly and helpful

Stayed in January 2024

The pool closed a bit early, I think they could make an effort to have that open longer in the evenings

Absolutely fantastic resort with great service and staff.

Stayed in February 2024

Nothing.

ALL the staff we met had an excellent attitude - friendly, courteous, and most considerate towards guests needs. Food in the restaurant and breakfast were beautifully prepared. The ambiance at breakfast time was second to none. Panviman is possibly the most relaxing and perfect accommodation and service we have ever encountered anywhere in the world. FULL CREDIT to the STAFF and designers for making it so.

Stayed in February 2024

Everything

Very beatiful

Stayed in February 2024

Nothing

All is excellent

Stayed in February 2024

An overall fantastic place to stay. The location was amazing, so beautiful. The staff were absolutely incredible - so friendly, welcoming and couldn't do enough for us.

Stayed in February 2024