Soft bed

Location

Stayed in May 2024

Great location with shopping mall and train station at the door. Wr we’re lucky enough to be upgraded to a suite and had use of a washing machine and fridge with ice maker. Both were well used! Staff were very friendly and there really was nothing to fault. We had breakfast each morning of our stay. Very convenient but some mornings were very busy and we found that the buffet was not replenished very quickly.

Stayed in April 2024

Would be nice if the hotel would have its own beach, but the access to public beach was very convenient and hotel provided also towels

It was amazing experience, very unique design, spacious, great Swiming pool, super restaurant’s and very friendly & professional staff

Stayed in May 2024

Cleanliness of the toilet and washroom on the gym floor

Good variety.

Stayed in April 2024

Best location! direct entrance to Terminal 21 mall, great one Direct pass to the BTS, Asok station which is very convenient to reach any location in Bangkok, saves lots of time/traffic

Stayed in May 2024

There are only a two coffee packets inside each room and real sugar as the only sweetener. Some of us don’t take sugar and have to have Equal or Splenda. It was strange for a hotel this size.

Wonderful staff as it is always the case with Thai people , great location and very clean. Thank you.

Stayed in May 2024

Location is very convenient, was a comfortable stay. Gym and other facilities were great as well! Would definitely stay there again on my next trip.

Stayed in April 2024

The bathroom and the corridor has some stinky smell. Pillows are a bit too high.

Location is very convenient. Snacks and drinks are complimentary. There is microwave and a sink with tap outside bathroom.

Stayed in April 2024

Nothing

Great location and mall is only below hotel

Stayed in April 2024

Breakfast selection is quite limited, suggest add more items.

Hotel is connected to shopping mall, this is really convenient! I like the room, the washing machine is a bonus! Room is spacious!

Stayed in April 2024

Checkout at 7 am was very slow. As they provide multiple services from the reception, my checkout was delayed even though my car was waiting and the bill was cleared. No express check out option. Also one thing with this property is that they hold an amount for the entire stay on the card (separate from an additional security amount) which takes days to clear and is separate from the actual bill. This can be an issue on many international credit cards as some countries have many restrictions on foreign travel transactions. For a long stay, this might be an issue and it should be clarified closer to the booking instead of at a time closer to the stay. In room dining menu options and breakfast spread is good but not impressive.

The property is clean & beautiful and very well located. I have stayed here repeatedly and might book in the future. I like the environment of the hotel, good atmosphere for a family stay. Feels safe as well. The BTS station is connected to the hotel which makes transportation around Bangkok easy. Terminal 21 shopping mall is also connected from the lobby. Good amenities and the view from the rooms are very nice. Staff at the concierge and bell desk are very friendly and helpful. I booked the limo service to the airport, which is a good option to consider for a car ride to the airport.

Stayed in April 2024

A/C was noisey.

Good breakfast/fantastic location

Stayed in April 2024

Near Bkk center

Comfortable place

Stayed in April 2024

Nothing

The location and the hospitality of the staff. The location was so very convenient. Walking distance to the BTS and MRT stations. Will definitely stay here again.

Stayed in April 2024

Breakfast is nothing special. Morelike lower average 5 star. But clean. Bed matreas seems quite old. The edge of bed is not comfortable (not even level).

Location is bad traffic zone but worthy. Suite having a washing machine is perfect for family holiday with children. Connected mall.

Stayed in April 2024

everything was Great!!

Stayed in March 2024

N/A

Great staff lovley building. Safe and secure in a busy part of bangkok. Easy access to night life food and BTS.

Stayed in April 2024

Great location

Stayed in March 2024

The decor was a bit dated

The property was centrally located, comfortable and enjoyed the pool which had great views across the city

Stayed in February 2024

Nothing. Everything is great.

Very central and convenient. Large room with a magnificent view of the city. Great amenities and a swimming pool. Right next to the Terminal 21 shopping mall with abundant choice of dining and shopping options makes this hotel best for my family. Highly recommended and will book again.

Stayed in March 2024

What a beautiful hotel, spotless everywhere around the whole hotel Incredible views from our room and every staff member was always smiling 👍

Stayed in March 2024

Location excellent and washing machine available

Stayed in March 2024

See above comments . Breakfast ok.

Good location. 5* hotel. Clean. Efficient front desk staff although the deputy manager I spoke to once could not answer a simple query about where to find a nearby restaurant with good local food. Towels provided were not of 5* quality.

Stayed in March 2024

Nothing!

Great room with beautiful big windows. Perfect location to BTS and MRT transport. Loved our suite- roomy with a very comfortable bed. Great air con, great facilities although spa wasn't working. Also need to add housekeeping are fabulous at their job. So lovely to always return to an impeccably clean suite.

Stayed in March 2024