Bathroom design in the room, wasn’t practical or comfortable, bed was comfortable and room was quiet and clean. Great location

Staff was amazing from start to finish

Stayed in May 2024

The hotel itself is gorgeous. All of the staff are extremely helpful and the bartenders in particular are exceptional! They make amazing drinks and they have great recommendations. Great location close to so many different attractions.

Stayed in May 2024

More flexibility at the spa.

Breakfast was great. The hotel was centrally located with walking access to attractions, restaurants and trains. Great location. The staff was very helpful with great recommendations for sightseeing and restaurants. We loved the hotel and Porto. We are recommending the hotel to all our friends and family. Thank you.

Stayed in May 2024

A little misleading with the hotel’s description, neither the rooftop bar nor the restaurant was open. Breakfast buffet was wonderful but the staff and kitchen were not ready to handle when they got busy.

New and clean, tastefully decorated, friendly staff.

Stayed in May 2024

We loved staying at Wine&Books Hotel (except for the problem we had with a curtain).

Wine & Books is a gorgeous hotel in a perfect location for exploring Porto. We walked everywhere from the hotel through such interesting neighborhoods. It was my husband’s and my first trip to Portugal and Porto, and the front desk staff were fantastic — recommending sites to visit and one the best restaurants we have ever been to! We truly appreciated the incredibly helpful, delightful, and kind staff. Early in our stay, we had a problem with the drapes in our room; the staff immediately resolved the issue in the nicest and most generous way imaginable. Thanks especially to manager Soraia Ribero, who could not possibly have been more helpful and thoughtful. We were upgraded and treated so specially. The staff and Soraia, in particular, made our first trip to Porto so memorable and special. We shall never forget our trip to Porto and hope one day to return to Porto’s Wine & Books Hotel.

Stayed in April 2024

Nice comfortable clean room! Exceptional

Stayed in May 2024

I didn't like the formality of the bar/lounge area (tables all lined up and chairs) It needs to look more comfortable and welcoming. Also no coffee machine in the bar in reception. Bar staff were lovely but I had to leave the table and go to the bar to get attention. Also I was disappointed that the roof terrace wasn't open. It was not made clear on the description of the hotel.

I loved the location of the hotel. It was only open for 8 months when I stayed so everything was pristine. I loved the decor.

Stayed in May 2024

Needs more space to hang items Staff were super but breakfast was very slow at weekends a real difference

Superb rooms Spa facilities No plastic rule

Stayed in May 2024

I needed to take 2 rooms as hotel does not have 3 adults rooms

Great hotel, modern and clean. Perfect location in the centre od Porto. Stuff is very helpful!. The biggest surprise for me was in the morning, they charged my plug in hybrid over the night without asking ! Bravo for such a friendly customer approach!

Stayed in May 2024

Bathroom location/configuration; no privacy from bedroom. No hooks to hang towels and bathrobes. No complementary water. ( This is a 5 star hotel)

Clean, great staff, great location

Stayed in May 2024

Really great hotel in the best location in Porto! The hotel is very nice and has great facilities, a really good breakfast that is included, good cocktails at the bar, a nice spa, and an amazing rooftop that will open soon. My favorite coffee shop in Porto (SO Coffee Roasters) is right behind the hotel, and there are many other great restaurants and places to go in walking distance (or short car or train ride). Everyone who works there was always very nice, friendly, and helpful. I would definitely recommend!

Stayed in April 2024

NA

Breakfast was good and various.

Stayed in May 2024

All good

Stayed in May 2024

Breakfast was delicious They upgraded us free of charge to a room on the top floor with a better view from the balcony It was may birthday and without me mentioning it they put a bottle of sparkling wine and a cake in our room The spa was amazing, beautiful pool, steam room and sauna

Stayed in May 2024

the soom is quite small ( although we took the room on a high floor with a terrace) and the is almost no space for stogare ( tiny cupboard)

breakfast was nice

Stayed in May 2024

Noisy neighbourhood near bars, only a problem if you open your windows at night.

Location is great. Very friendly staff. Great breakfast. Awesome sauna. Got an upgrade because of our anniversary, free champagne and a surprise dessert. What a welcome! Also the staff was very supportive and let us even use the sauna after hours, when we arrived late in the evening. Highly recommend this hotel.

Stayed in April 2024

NA

Really great👍NA

Stayed in May 2024

Nothing

The hotel was absolutely incredible. The staff were so friendly and kind and couldn't have done more to help us. The facilities were incredible- the spa, pool, gym. Breakfast was delicious. The location was perfect and everything in the city was within walking distance. I would 100% recommend this place.

Stayed in May 2024

Fab hotel. The service and staff were excellent. Great breakfast.

Stayed in May 2024

Nothing. Everything was great

Loved everything. The staff was amazing in making us feel welcomed, going above and beyond to accommodate and planning an anniversary surprise on short notice. The location was perfect, within walking distance of most main attractions. The rooms and amenities were wonderful and comfortable. We would definitely stay here if we're ever in Porto again and will recommend.

Stayed in April 2024

Nothing

Comfortable, modern and central

Stayed in May 2024

Very very clean. Great restaurant & pool/ spa. Great delicious meals.

Stayed in April 2024

The noise from outside at night couldn’t sleep and the fact they have there televisions on a set tone no higher than 12 we couldn’t here it

Everybody was so friendly and helpful

Stayed in April 2024

Almost everything. Nice staff, clean rooms

Stayed in April 2024