Calçada de São Vicente 32-38, Santa Maria Maior, 1100-569 Lisbon, Portugal
#2 of 397 hotels in Lisbon
Guests' ChoiceBased on 537 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.5
Staff
9.8
Value for money
9.3
Free WiFi
9.7
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End of dialog contentReviewed: 24 May 2024
Lynne
United KingdomNothing!
Friendly staff, extra touches in the room and location of hotel
Stayed in April 2024
Reviewed: 22 May 2024
Susan
United StatesIt would have been nice to have a view, but I'm not sure the hotel was even situated that way! Perhaps some guidance about local transportation - it was only on our last day that we realized we were so close to the popular Tram 28 stop. That's a huge plus that the hotel should guide guests to.
Breakfast was absolutely fantastic. Staff was so helpful and friendly. We liked the location a lot, as it felt like a true neighborhood. Would recommend.
Stayed in April 2024
Reviewed: 22 May 2024
Carrie
United StatesExcellent hotel in a good location. The staff is beyond excellent. Concierge shows you all the amenities and treats you to warm pastries. Highly recommend this hotel Alfama.
Stayed in May 2024
Reviewed: 17 May 2024
Simon
United KingdomNothing
The location of the property was very good in the heart of Alfama, the room was comfortable with everything working properly and with lovely finishing touches. The breakfast was very good with a wide range of options. The staff, without exception, were friendly, helpful and attentive from our arrival through to waiting outside with us to make sure the arranged taxi arrived for our departure. We would definitely recommend.
Stayed in May 2024
Reviewed: 16 May 2024
Michael
SwitzerlandNothing
Every thing
Stayed in May 2024
Reviewed: 10 May 2024
Suzanna
SpainNot a thing.
Amazing location. Fabulous staff! They treat you so special! The rooms are beautiful and everything is pristine. The welcome drink is a nice touch. And each day there is a little pastry treat. The restaurant is great. The breakfast staff, shout out to Nisa, is great. We also enjoyed lunch at the restaurant and it was fantastic. Joanna took us for a tour of Afama, which we greatly enjoyed. I wish I could name everyone because each staff member made us feel honored.
Stayed in May 2024
Reviewed: 6 May 2024
Sheryl
United KingdomGood location, clean, great breakfast, lovely staff
Stayed in May 2024
Reviewed: 3 May 2024
Anthony
Australiaeverything was wonderful
Room was exquisite…staff better than exceptional.
Stayed in May 2024
Reviewed: 3 May 2024
Jiří
Czech RepublicLocation, staff
Stayed in April 2024
Reviewed: 24 April 2024
Jonathan
United StatesJust a hilly location so a good workout when leaving or returning
Really nice rooms and great stuff
Stayed in April 2024
Reviewed: 22 April 2024
Carol
United StatesThe hotel was located in the perfect location to explore the Alfama district as well as other areas of Lisbon!The staff were extremely friendly and very welcoming. The room was exceptionally clean and comfortable. We were very pleased with the delicious breakfast each morning…… it gave us the energy to explore each day. If we decide to visit the Alfama area again this hotel is at the top of our list!
Stayed in April 2024
Reviewed: 21 April 2024
Deborah
United KingdomThe wardrobe space in our room was plentiful - and we mentioned that it would be improved with some longer hanging space. This was positively received by the hotel and I know that this will be actioned for sure.
The hotel was lovely and welcoming - the staff there were really attentive. The room was a really good size, very clean with one of the comfiest beds I have slept in (and great pillows too). The minibar was complimentary for the first use which was a nice surprise and they brought me a kettle and fresh milk for my regular cup of English tea! A really good choice at breakfast with a freshly cooked menu too in a restaurant/breakfast area with a small terrace. On my husband's birthday we were treated to cake with a candle, the happy birthday song and 2 glasses of champagne - a lovely touch. I would definitely recommend a stay at this great boutique hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Olwyn
New ZealandNothing
Friendly helpful staff. Close to 28 tram. Lots of restaurants nearby. Walking distance to the river.Hotel restaurant was excellent.
Stayed in March 2024
Reviewed: 18 April 2024
Sallie
IrelandEverything! Exceptional customer service. Lovely little thoughtful touches. Beautiful room, great location, just perfect!
Stayed in March 2024
Reviewed: 18 April 2024
Patrycja
United KingdomNothing, it was just perfect!
One of the best hotels we ever stayed in and as for staff-THE BEST. They just couldn’t do enough for us, so welcoming and helpful. Location is superb, in the middle of old town, tucked away, when you come into it-it’s like a little warm palace. Room beautiful, well equipped, first round of minibar no charge, complementary cakes and a ‘do yourself’ cocktail, all very very special. Wouldn’t hesitate to recommend it to anyone who is going to Lisbon, absolutely amazing!
Stayed in April 2024
Reviewed: 13 April 2024
B
United StatesWe like it all1
The staff was so professional and helpful. While the rooms are small, they are beautifully appointed and extremely comfortable with luxurious bathrooms. Breakfast was delightful!
Stayed in April 2024
Reviewed: 31 March 2024
Wendy
United StatesNothing
Everyone and everything!
Stayed in March 2024
Reviewed: 30 March 2024
Helen
United KingdomNothing
Staff were really friendly and very helpful. Hotel was very relaxed and stylish. It is Well located and quiet. Breakfast was fabulous.
Stayed in March 2024
Reviewed: 29 March 2024
Danielle
United KingdomThat we couldn't stay longer and that it took us so long to say thank you.
Honestly we don't write reviews very often but absolutely had to after our 2 nights at Sao Vincente. From the moment we arrived at the hotel it was like we were long standing friends. Our welcome was fantastic with a very much enjoyed drink and we were shown a lot of local information and things to do/see. We loved our room. The bed was very comfortable. The shower was insane! The wonderful local liquor/minibar was a delightful suprise. Sadly, we had a bit of an incident soon after our arrival. On return to the hotel, the staff couldn't have helped more and we were overwhelmed by their behaviour and extreme thoughtfulness. We would just like to say Obrigado/obrigada And special thanks to Mafalda Pedro Camilla Julie Diana Fiz (Mostafizur) And everyone else who helps to run this well oiled machine- you are fabulous. TOBY AND DANIELLE (Kingston, UK )
Stayed in February 2024
Reviewed: 26 March 2024
Lisa
United StatesEverything was great
Before we even checked in we had excellent communication & service booking rides, massages & meals. Room was quiet & comfortable with welcome mini bar. In house restaurant P.tisco was easy & delicious for small plate meals. The beef sandwich was especially delicious! Loved the tv in the mirror for down time with English & radio channels. A very relaxing place to stay. Highly recommended. Thanks for the superb service
Stayed in March 2024
Reviewed: 18 March 2024
Mirka
SlovakiaNothing
we loved it, the staff is so helpful and nice, we felt very comfortable.... at early check out they offered us excellent breakfast boxes and even at such an early hour they congratulated my husband on his birthday 👍🏻😅 perfect
Stayed in March 2024
Reviewed: 15 March 2024
Christina
FinlandThe bed! Way too soft - awful!
Location, the room, breakfast all excellent!
Stayed in March 2024
Reviewed: 8 March 2024
Kathleen
United KingdomNothing.
Very comfortable,clean and well-situated hotel. Staff were exceptionally helpful and friendly. Our room was spacious and comfortable.
Stayed in March 2024
Reviewed: 6 March 2024
Marcia
United Statesthe always crowded #28 tram is the only public transportation nearby. Be ready to walk the crowded street
excellent
Stayed in February 2024
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