The hotel building is a bit dated with much-needed up grading particularly when it comes to the electrical system for one short circuit in a single room rendered the entire floor we were in without electricity in the bathroom during the night. Privacy is also another issue. The bedroom walls are very thin. One can easily hear neighboring phone conversations, for example.

Management and staff are very welcoming, accommodating and friendly. Cleanliness is fantastic. Breakfast is very good. Location is great

Stayed in May 2024

A kettle and a hairdryer in the hotel room would be important, as well as vegan options at the breakfast buffet. Unfortunately, the staff doesn't speak English, but we were still able to communicate somehow. Otherwise, a good hotel in a beautiful building with a good location.

Stayed in April 2024

-The window couldn't be opened properly and it was really warm in the room. -Lack of noise insulation. Due to the open design of the hotel, we could hear the noises from the breakfast room all morning long when we still tried to sleep.

-Lovely staff. -Great location, no traffic near the hotel. -Good breakfast service. -Great value for money.

Stayed in April 2024

Bathroom

Location

Stayed in April 2024

Thin walls quite noisey

Central location parking for motorbikes

Stayed in April 2024

The room looked better in the photos than in real life, but it was OK.

Breakfast was good, location is excellent!

Stayed in April 2024

Would have liked non-instant coffee or a kettle in the room. But these are small things. The staff are hard working locals.providing a clean and safe experience. Room is roomy, interior of hotel has nice places to sit which can be important during winter or spring storms. I would have liked better curtains to shut out the lights at night.

Kind staff, very central location

Stayed in March 2024

The rooms are a little bit to small.

The hotel itself is beautiful. It's built using part of the old city wall, with very good design. The breakfast is really good and the personal is very friendly.

Stayed in March 2024

There wasn't anything to not like - no complaints. We found a parking spot directly outside the hotel, but with only on-street parking, that might sometimes be an issue.

Hotel Santos is an older, family-run hotel with a quirky layout - parts of the town's old medieval wall runs through the centre of the building. The location is great, easy walking distance to sites in town. The room was clean and comfortable, if a bit dated - but that added character. The staff were extremely helpful, pointing us in the direction of restaurants and places to buy wine.

Stayed in March 2024

The room was very small. Compared to the other places we've stayed for the same money this was a bit lacking.

Location was great. Right in the heart of the old town but it's still a quiet area. Building had an elevator which was a bonus.

Stayed in February 2024

Parking sometimes hard to find.

Friendly staff and great breakfast.

Stayed in March 2024

lovely breakfast & the town location was great

Stayed in March 2024

rooms small but comfortable

Interesting layout with incorporating old wall into building. great location for old town.

Stayed in February 2024

Breakfast could be more varied, but I guess this is a traditional thing.

Beautiful place, a bit outdated but in the case with this hotel it adds up to the charm. Important that it was very warm and had central heating in winter.

Stayed in January 2024

Parking difficult. Some updating required.

Such a unique building. Family run.

Stayed in December 2023

None.

Location-wise the hotel is 2 minute walk away from the cathedral. Breakfast was included and it's buffet style continental of quite decent quality. The room is a little dated yet very clean, which is all we care.

Stayed in November 2023

A quirky hotel with split level communal areas that intertwine a ruined stone building. Great location in the historic town. Our room was very basic and slightly jaded, but that seemed to add to the overall ambiance. Despite being on the first floor we had a superb view of the sunrise across the surrounding countryside. We found it easy to park for free in the street just below the hotel.

Stayed in December 2023

Rooms are a little sparse.

Great breakfast. Great location in the centre of the Old city. Very clean and well kept. Lovely staff.

Stayed in November 2023

Bedroom too hot Bathroom very tired

Location Good value for money

Stayed in November 2023

Good comfortable room

Stayed in September 2023

The hotel has an excellent location in the old city of Guarda and is beautifully connected with one of the old city walls. The staff is very friendly and helpful and makes you feel welcome in the hotel.

Stayed in October 2023

Heat was limited in the room privy because of the season. Bed is just too firm for my taste.

Location and very nice, clean, and unique.

Stayed in October 2023

Room was rather small and the double bed was small. There were no tea/coffee making facilities in the room.

This family run hotel seemed rather "quirky" at first but architecturally it was a master piece. To convert a building into this splendid hotel was obviously quite a feat. The quality and the quantity of the breakfast was vast and served by the lady owner, who just wanted you to have more and more.

Stayed in October 2023

Coffee in the breakfast should improve

Nice hotel in good location. Room was comfortable and clean

Stayed in October 2023