Rua João das Regras, 4, Santa Maria Maior, 1100-294 Lisbon, Portugal
#13 of 393 hotels in Lisbon
Guests' ChoiceBased on 1144 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.8
Value for money
9.2
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Beverly
United StatesNothing everything was great
It’s a beautiful property and the staff is so welcoming and helpful
Stayed in May 2024
Reviewed: 18 May 2024
Joanna
United KingdomThe service was brilliant so friendly and attentive. The breakfast in the mornings is perfect and the room was really high standard and lovely touches like a welcome and leaving gift! Location is great and would definitely recommend this hotel!
Stayed in April 2024
Reviewed: 15 May 2024
Verona
RomaniaI liked everything
The location, cleanliness and helpful kind staff
Stayed in May 2024
Reviewed: 14 May 2024
Aaron
United StatesArrived by rental car and discovered that there's no parking at this hotel. Have to park at nearby Mundial Hotel which was OK but wish I would have been told this ahead of time by the Hotel since figuring out how to part at the Mundial (which owns the Boutique Hotel) is no easy task. Breakfast is crowded! be sure to put your name on the time sheet and get there early otherwise no place to sit down.
Wonderful Hidden Gem in Lisbon. Clean upscale room in beautiful facilities with attentive staff and attention to detail. Excellent location, close to attractions and shopping.
Stayed in April 2024
Reviewed: 12 May 2024
Corina
RomaniaThe rooms - small.
Great location! Very nice and helpful staff. Wonderful choice.
Stayed in May 2024
Reviewed: 7 May 2024
David
CanadaStaff at check-in were great, offered good dining tips, etc. Fairly modern hotel, very clean. Breakfast was good.
Stayed in April 2024
Reviewed: 6 May 2024
Helen
United KingdomWe could not fault this hotel.
We stayed here for 3 nights, travelling by coach from Faro. Our room was ready within 10 minutes of our arrival. Well appointed room on the second floor. The location was perfect for restaurants, coffee shops and for using the tour buses etc. The hotel provided a good continental breakfast each morning so you were able to pick and mix whatever you fancied😋
Stayed in April 2024
Reviewed: 4 May 2024
Terence
CanadaExceptionally professional and helpful and friendly front desk staff Breakfast was good Location is close to everything
Stayed in April 2024
Reviewed: 1 May 2024
John
Irelandloud noise and vibration from the metro in the room that was the only negative thing about our stay
Staff were very friendly and helpful
Stayed in May 2024
Reviewed: 30 April 2024
Daniel-s
BrazilIt is hard to find faults when we had such good treatment. One comment I can make is the observation that the breakfast area is very small (some people had to wait to be seated), and is not a buffet style, one had to order items separately, and the options were basic, not much variety when compared to other hotels in a similar category. This is not something the actually detracted from our experience.
This is a centrally located hotel, either walking distance or tram/bus to all major attractions. The staff was super friendly and helpful. We had the fortune to be upgraded to a suite on the top floor, which was huge - a big room and a separate living area. The room was clean and well furnished.
Stayed in April 2024
Reviewed: 22 April 2024
Olga
IsraelNothing
Clean, there is all you need in the room The room is big and very spacious. The location is central. The staff is very helpful. Breakfast is very good
Stayed in April 2024
Reviewed: 19 April 2024
James
United StatesThe occasional rumble of the subway, which apparently runs somewhere beneath the building.
Well located, incredibly high level of client service by every employee we met. Great attention to small details and client needs.
Stayed in April 2024
Reviewed: 15 April 2024
Patrick
IrelandReally great location, small hotel that ticked all the boxes
Stayed in April 2024
Reviewed: 13 April 2024
Nathalie
BelgiumExcellent location, friendly and helpful staff, nice rooms, strongly recommended!
Stayed in April 2024
Reviewed: 12 April 2024
Yitzhak
IsraelExcellent location. Excellent staff. Very clean property.wonderful breakfast.
Stayed in March 2024
Reviewed: 12 April 2024
Leila
Netherlands- Everything was absolutely perfect. - Very clean - breakfast was amazing even though it was not a buffet - service was impeccable We will be returning here every time we visit Lisbon.
Stayed in January 2024
Reviewed: 12 April 2024
Shih
TaiwanLocation is very good. There is also a great confectionery store nearby. We ate nata everyday!!! There are two washbasins in the bathroom. It's quite convenient for us when brushing teeth.
Stayed in April 2024
Reviewed: 11 April 2024
Scott
United StatesA beautiful room with full amenities, delicious breakfast, and a few extras that made us fell very welcomed. Great location next to the metro and an easy walk to great restaurants and nearby tourist attractions.
Stayed in April 2024
Reviewed: 11 April 2024
Pirjo
FinlandI woke up in the mornings just after 7 when the bed started to resonate with either tram or metro traffic. It does not cause noise in the room, but resonation, which probably cannot be avoided. My husband did not notice anyhting though.
During our stay the breakfast was served in the neighboring hotel Mundial, a short walk away. The breakfast was really good and the view from the restaurant Varanda over the city was a bonus.
Stayed in April 2024
Reviewed: 11 April 2024
Alison
CanadaLocation amazing. Breakfast was great and served until 11 am. The washroom was big and clean and efficient.
Stayed in April 2024
Reviewed: 10 April 2024
Ann
United KingdomNothing - loved it all!
Beautiful environment; amazing location, very friendly staff. Good value
Stayed in April 2024
Reviewed: 9 April 2024
Kevin
United KingdomThe location was great
Stayed in April 2024
Reviewed: 8 April 2024
Julie
AustraliaOverall there was not much to dislike.
The hotel is in a great location. Staff were friendly. Clean and rooms big.
Stayed in April 2024
Reviewed: 5 April 2024
Oonagh
IrelandWe had a wonderful stay in the Portugal boutique hotel the accommodation was spotless and very comfortable. The hotel was in an excellent location to access trains taxis and also for walking around lisbon.We found the hotel staff couldn't do enough for us very helpfull and friendly.
Stayed in March 2024
Bangkok, Thailand
Avrillé, France
Tîrgu Secuiesc, Romania
Cesenatico, Italy
Tersephanou, Cyprus
Genipabu, Brazil
Alcudia, Spain
Tel Aviv, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content