Av. Tomás Cabreira, 8500-802 Portimão, Portugal
#5 of 27 hotels in Portimão
Guests' ChoiceBased on 679 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
David
United KingdomOur room was fine but could have done with refurbishment. The curtains were old and the bathroom, while nice and big, could have done with a proper extraction system and a non-slip floor in the shower.
The staff were cheerful, polite, friendly and extremely helpful. The food was amazing value both in quality and quantity. The location of the hotel is excellent and the interior design and architecture very impressive. The facilities in the room were fine and the wardrobe and drawers were excellent.
Stayed in May 2024
Reviewed: 15 May 2024
Louise
IrelandNothing
Loved our stay, hotel very clean,quiet & food lovely.Staff very helpful & polite at all times. Excellent location , minutes walk to shops pubs & marina.
Stayed in April 2024
Reviewed: 3 May 2024
Beijun
NetherlandsThe hotel WiFi is bad. In the room, we always only have one or two signal, and we can’t even watch videos with the connection.
You’re able to walk down to the beach and sit at the bench facing ocean. And The first day we arrive at the hotel before check in time, the manager allow us to use the swimming pool bathroom to change and stay in the hotel, and also give us a particular card to be able to access to the beach from hotel
Stayed in April 2024
Reviewed: 1 May 2024
Lucy
United KingdomNothing.
The staff and hotel was excellent. We thoroughly enjoyed our stay and would come back. The location was very good for accessing the beach and shops.
Stayed in April 2024
Reviewed: 23 April 2024
Mario
CanadaNothing
Amazing from check in, rooms, ocean view, pool & wonderful breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomBeds are hard
Nice well located
Stayed in April 2024
Reviewed: 20 April 2024
Gayle
United KingdomThe hotel was in a great location with easy access to the beach. It was quiet and allowed for a thoroughly relaxing break. Breakfast options catered for every taste
Stayed in April 2024
Reviewed: 18 April 2024
Gail
United KingdomRooms were very big and clean with a sea view.
Stayed in March 2024
Reviewed: 15 April 2024
Patricia
IrelandThe only thing I think they need to improve on is lighting in the wardrobe area as it can be very dark and hard to see the numbers on the safe.
Everything was great stay lovely surroundings great friendly staff very good breakfast with plenty of choice and well run.
Stayed in April 2024
Reviewed: 14 April 2024
Dianna
United StatesFitness room was not large and didn’t have any weights. Very limited there.
Wonderful property and location. Room was lovely and had a fabulous balcony. The breakfast was delicious! Highly recommend.
Stayed in April 2024
Reviewed: 11 April 2024
Emer
United KingdomEverything was amazing. The friendly helpful staff, great food perfect location
Stayed in April 2024
Reviewed: 8 April 2024
Tonya
United KingdomNothing
Adults only. Facilities.
Stayed in April 2024
Reviewed: 8 April 2024
Ievinga
United KingdomGorgeous hotel with lovely areas outside and inside; creates relaxing atmosphere. Very clean and smells fresh. Staff are polite and very helpful, also very unnoticeable, but always there if you need them. Bar and restaurant prices not overpriced; delicious breakfast. Hotel is accessable for disabled guests.
Stayed in April 2024
Reviewed: 4 April 2024
Philip
United Kingdomwould have been nice to have a menu for room service or afternoon tea but otherwise very good
Stayed in March 2024
Reviewed: 4 April 2024
Breno
IrelandThe only downside: very few parking slots available. There were only five in total, which were always occupied.
It is a gorgeous hotel with a great view of Praia do Rocha. Comfy bed and spacious room. Friendly staff and good food variety in the breakfast and dinner. We would happily return in the future!
Stayed in April 2024
Reviewed: 4 April 2024
Vincent
IrelandBreakfast was good, but not exceptional
Great hotel, with very helpful staff.
Stayed in April 2024
Reviewed: 3 April 2024
Richard
United StatesPraia da Rocha is purpose built for tourists escaping the winter in northern countries or in summer, people coming to enjoy the beach. We were there in March and this is a tour group hotel. Lovely people but there for a two week stay. Often there were several tour group in the hotel at the same time. Breakfast and dinner were included in their price. But if non tour people wished to have dinner the price was 29 euros each and the food was mediocre at best. There are excellent restaurants in town and the prices are very good and nowhere near 29 euros per person. Beach is lovely but 55 steps down and of course, then back up.
Unusual beautiful decor in lobby and public spaces. Very nice breakfast with good selection of hot and cold foods. Staff was very pleasant and helpful.
Stayed in March 2024
Reviewed: 1 April 2024
Demil898
SwedenMy biggest problem is that when we booked 3 months before we specifically asked to arrange a late checkout and were told to ask when we arrived. When we did this, they advised to ask on the morning of our checkout at which point were told that it was not possible. We were even willing to pay extra and still despite all this warning the hotel could not figure anything out. The dinner buffet was overpriced, at €30 the quality was not really good enough to justify it, while the breakfast was very repitive and it would be nice to have a few more options that they rotated.
Most of the staff were very friendly and accomodating, the cleaners especially were quick and efficient and did a very thorough job. The room size was really big and was great for a couple. The location was right on the beach with only a very short walk down some stairs to be sea side. Lastly it lived up to its name with most people were at least 30 and not a child in sight.
Stayed in March 2024
Reviewed: 1 April 2024
Mark
United KingdomPoor plug socket locations in our room made kettle boiling and phone charging inconvenient.
Location, beach access, pool, comfortable room with fridge bar. Restaurant and bar manager was particularly exceptional with his customer service.
Stayed in March 2024
Reviewed: 29 March 2024
Stuart
United KingdomMaybe a little on the high side price wise, we might have liked another 1-2 nights here. But no complaint. I guess they know their value - it was a beautiful hotel, and we will definitely be back soon. A++++
We're a couple. 36 & 29. Loved this place. Beautiful hotel, pretty much 5 star quality, smallish pool, but big enough to enjoy, loads of room on the grounds for lounging in cabannas or sunbeds, stunning outside overlooking the beach, the pool probably not even needed with the beach just meters away. Room was perfect, big, modern, clean, class view, mini bar. The bar area is nice, breakfast and lunch in the hotel was excellent standard, lots of options. Staff really helpful and chilled. Location cant get any better, short walk to the strip of bars and restaurants, and right on the beach, also close to the marina for excursions. Loved this hotel, we will back next year for a longer stay.
Stayed in March 2024
Reviewed: 25 March 2024
Eleanor
United KingdomIncredibly friendly staff, lovely room and view
Stayed in March 2024
Reviewed: 13 March 2024
Ivana
IrelandWould be perfect if the pool was heated, but seemed not.
Staff, location, view, breakfast. Sound of waves.
Stayed in March 2024
Reviewed: 27 February 2024
Solarx
Slovakiasuch a perfect hotel could already have an indoor pool. I would do something with coffee. I personally did not like the coffee machine. Portugal is not exactly a country where you can enjoy coffee, and we didn't even expect that, but we found good coffee a few times in the Algarve. But we certainly forgive this hotel. Their great prosecco made up for it. I'm just looking for some little things, but in general I have nothing to complain about
super breakfast, very tasty free prosecco with breakfast, beautiful view from the terrace on the beach and the ocean and live music with piano at every breakfast, 2 meter wide double bed, great location of the hotel on one of the most beautiful beaches in Portugal and, for me, one of the most beautiful beaches in the world
Stayed in February 2024
Reviewed: 25 February 2024
Jette
DenmarkBad smell of sewer in the room. No cushions for the furniture at the balcony. Would have been nice with some blankets around for the chill days and nights.
The extremely high level in friendliness and service from the staff. We loved the pianist who entertained us at breakfast every morning. Absolutely amazing 🤩
Stayed in February 2024
Yoxford, UK
Rome, Italy
Imerovigli, Greece
Arequipa, Peru
Martina Franca, Italy
Champcervon, France
Penguin, Australia
Malborghetto Valbruna, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content