Location is on hill. Not so good for older folks.

Stayed in May 2024

This has nothing to do with the hotel or their staff, but realize you are in the heart of Lisbon. The Chiado neighborhood is vibrant and lively and active until later in the night. You will hear noise and partiers from local bars all around the area. Music, singing, people out quite later especially the weekends. It didn’t bother me though at all. I bring earplugs and close the windows. I slept very well and kind of enjoyed the vibe there it’s a wonderful place, easy access to lots of restaurants, bars, etc.

I was really impressed with this hotel. The staff was so kind and welcoming. Bruno was really amazing, many recommendations of where to go, how to get there, super helpful and kind. I felt like we were friends and got to know him while I was there for 4 nights. I needed to get out of a terrible Airbnb situation and booked this hotel because I needed comfort and a place I could rest and still be in central Lisbon (I did not have a car) they were wonderful. The room was lovely, peaceful and quiet. The breakfast buffet each morning was extremely nice and everything you could ever want. Impeccable service. Don’t miss the hotel restaurant for a first class dining experience. They have a great Chef, waiters who know regional wines of Lisbon and Portugal. 5 stars.

Stayed in May 2024

The noise at night from the bar on the street is unbearable. Not enough closet space and no drawers at all

The interior and exterior of the hotel is beautiful. Central location

Stayed in May 2024

A bedside lamp didn't work. The rug slid around the floor. The power outlet cut off when the keycard was removed, causing problems with device charging.

Location was convenient with easy access to city centre and was right next to the Time Out Market area. The room was nice despite glitches here and there. The staff was hospitable. The breakfast was very good, in an impeccably prepared room.

Stayed in May 2024

Nothing.

Location, good breakfast

Stayed in May 2024

It is hard to find any faults as it was perfect for our stay in Lisbon.

Some of the best staff I have met, they helped with finding amazing places to visit as well as arranging the train booking to Porto. It felt like we were part of their family. The location is great for walking and has by far one of the best coffee shops right across the street. It is hilly but that is Lisbon so be prepared.

Stayed in May 2024

One very minor observation - it would have been useful to have a chest of drawers in the room as not really enough shelf space in the wardrobe

Good hotel with very friendly and helpful staff. Perfect location for getting around with lots of good quality restaurants nearby. Well equipped rooms nice and clean and well maintained. We loved the breakfast in the hotel which was beautifully presented and served at the table - so no need to get up and down to a breakfast buffet!

Stayed in May 2024

Everything was excellent !!

Stayed in May 2024

Loved the location! Staff were very helpful and kind. Clean, spacious rooms!

Stayed in May 2024

Nothing!

Beautiful decor, great shower, comfy beds, lovely linen, perfect location, helpful staff, generally brilliant.

Stayed in April 2024

Everything. Staff, room, and food all amazing

Stayed in March 2024

Fantastic hospitality - the staff were friendly and excellent. Also great location nearby trams and the water and walking distance to delicious pastel de Nata & shopping

Stayed in April 2024

The staff is very nice and helpful. Location is amazing. Rooms are extremely clean. Hotel is very calm despite the location

Stayed in April 2024

No complaints, everything was perfect. Really enjoyed our stay.

Staff are so helpful and friendly, they couldn't have done more for us. Gorgeous hotel, super clean, fantastic location. Lovely fresh breakfast every morning and the Japanese- Peruvian restaurant at the hotel had beautiful food and drinks. We were there in January, and they let us have a late check out free of charge, very kind and generous of them. Best boutique hotel we ever stayed at. We will definitely be back again.

Stayed in January 2024

Nothing to not like about this place.

Centrally located in historic district. Beautifully appointed new hotel, staff are friendly & attentive to guests’ needs, breakfasts were superb, table dishes & utensils are excellent, bed & lines are comfortable & luxurious. Rooms are spacious. I’d definitely come back.

Stayed in March 2024

No cpmplaints

Good Breakfast Great assistance from Concierge and Porters Good recommendations on restaurants

Stayed in February 2024

Amazing location, friendliest stuff and the most beautiful room! Super stylish. Also, incredible sushi place and bar in the hotel.

Stayed in March 2024

There was nothing lacking! We were only there for one night, but were perfectly happy.

The breakfast menu was fabulous. The bed was super comfy! The blue painted walls were beautiful! But, the piece de resistance was the in-house restaurant, Ponja, which presented a Peruvian Japanese fusion . The food that we ate there could have been in a Michelin rated restaurant!

Stayed in March 2024

Breakfast choices were not at the level of a 5-star hotel. Very good quality but ou had to order eggs and bacon and nothing more than that. Reception is small (not at 5-star level) but this is due to the building.

Excellent location. Close to the action, tram, metro, and bus. Very friendly AND professional staff! Room was very clean, bathroom excellent, and bed comfortable. Good value for money.

Stayed in March 2024

Staff were friendly and helpful, but desk person who checked me out assumed I wanted to pay the upcharge for monetary conversion and did not ask if I wanted to decline it. That cost me a totally unnecessary $40.

Breakfast selection and service were exceptional, although the selection was scaled back on the last day for an unexplained reason. Personalized offering was still very good. Housekeeping was also exceptional--twice daily.

Stayed in March 2024

Breakfast was phenomenal. The staff were extremely friendly and helpful during the stay. Great location in the city.

Stayed in March 2024

Room Service a little erratic, although they tried!

Fantastic position, elegant hotel with highly attentive staff. A pleasure to stay in.

Stayed in March 2024

Excellent location

Stayed in February 2024

The location and style.

Stayed in March 2024