Reviews of Hotel Metropole 3 stars
Praça D. Pedro IV, 30, Santa Maria Maior, 1100-200 Lisbon, Portugal
#286 of 397 hotels in Lisbon
Guests' ChoiceReview score
Based on 289 hotel reviews
7.9Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
9.7
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Facilities
7.3
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Staff
9.0
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Value for money
7.7
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Free WiFi
7.9
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Reviewed: 17 May 2024
John
Australia12 reviews8.0“Really enjoyed our stay”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 3 nights
- • Submitted via mobile
Poor air conditioning, staff installed a fan that addressed the problem
Style of accommodation, lounge areas, breakfast, staff, large room overlooked the square
Stayed in May 2024
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Reviewed: 13 May 2024
Patricia
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 10 nights
- • Submitted via mobile
Milk for cereal was usually not cold enough. Air conditioner not working to its full potential.
The location.
Stayed in May 2024
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Reviewed: 28 April 2024
David
United Kingdom1 review7.0“Great location. Comfortable and enjoyable.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Rossio Square view
- • Stayed 3 nights
- • Submitted via mobile
More fresh fruit.
Good variety good quality good service
Stayed in April 2024
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Reviewed: 10 April 2024
Andrea
United Kingdom3 reviews8.0“Very good holiday!!”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 7 nights
- • Submitted via mobile
Perfect location nearby the city centre, train station and tube. Very beautiful view of the city centre Square and the castle. Staff very friendly and helpful. Perfect size room for a couple and very clean.
Stayed in March 2024
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Reviewed: 3 April 2024
Polina
Israel19 reviews4 helpful votes9.0“Good hotel in perfect location with excellent view”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
It is located in perfect place. The room is very clean, the view is fantastic, the staff is very friendly and helpful. we really liked everything.
Stayed in April 2024
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Reviewed: 31 March 2024
Brian
Ireland6 reviews8.0“Really enjoyed staying at this hotel and would definitely return”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast choice could be better
Location was excellent and staff very helpful and friendly
Stayed in March 2024
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Reviewed: 18 March 2024
Colin
United Kingdom1 review8.0“Great”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 4 nights
- • Submitted via mobile
Hotel being decorated whiled where there do paint smell and dodging paint buckets
Clean, staff excellent, good breakfast, great location.
Stayed in March 2024
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Reviewed: 14 March 2024
Denise
United Kingdom5 reviews8.0“Comfortable room to return to after busy day’s sightseeing”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Choice of pastries!!!
Breakfast was adequate—-enough to set you up for the day. Receptionist was very informative and helpful Hotel was central to all amenities
Stayed in March 2024
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Reviewed: 8 March 2024
Radek
Czech Republic58 reviews12 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- - the breakfast had no much variety
+ + nonstop reception + great location in the city centre (Rossio square) + comfortable bed + great coffee during breakfast
Stayed in March 2024
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Reviewed: 28 February 2024
Elaine
United Kingdom14 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Would like tea/coffee facilities in the room.
Fantastic location. The staff were lovely and exceptionally polite. The room was really large with a lovely view of Rossio Square. The breakfast was delicious with a good selection. Would definitely recommend and stay here again. Thank you for a lovely stay in Lisbon.
Stayed in February 2024
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Reviewed: 28 February 2024
Malcolm
Portugal3 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 5 nights
- • Submitted via mobile
Superior Room with square view well worth the money
Stayed in February 2024
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Reviewed: 3 February 2024
Beatriz
Brazil3 reviews9.0“adorable”- • Leisure trip
- • Group
- • Double or Twin Room with Rossio Square view
- • Stayed 1 night
breakfast is ok, but could be better
everything is excelent. The reception hall could be better
Stayed in January 2024
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Reviewed: 18 January 2024
Anthony
Portugal20 reviews1 helpful vote8.0“Good”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Strange reception entrance to the hotel
All was fine
Stayed in January 2024
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Reviewed: 6 January 2024
Weverton
Brazil18 reviews9.0“Excelent location!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Little problem regarding the bathroom shower
Location and the breakfest
Stayed in January 2024
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Reviewed: 13 December 2023
Tatjana
Malta54 reviews5 helpful votes8.0“Excellent location and very helpful staff”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was ok but could have done with some variety over the 3 days we stayed
Excellent location. Staff especially receptionist who was there during the day was exceptional when we asked about transport to locations
Stayed in December 2023
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Reviewed: 7 December 2023
Tita
United States2 reviews2 helpful votes9.0“Pleasant . The staff esp John was very welcoming!”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
There are few steps going up before the elevator. Hard for Seniors to carry the luggage.
Access to the city and shopping places
Stayed in December 2023
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Reviewed: 3 December 2023
Hiti
United Kingdom6 reviews8.0“Excellent.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
We didn't like breakfast as it was the same every day, and not much of a selection.
The staff were accommodating and friendly. There were good facilities. The location was ideal for sightseeing and close to the Metro.
Stayed in November 2023
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Reviewed: 20 November 2023
Gerard
Ireland19 reviews1 helpful vote9.0“Amazing Location but hotel is shoddy”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The hotel was very old and the facilities were poor. Breakfast was limited. If you are looking for a fancy hotel, this is definitely not for you, but if you want a place to sleep and shower, this place is perfect.
Amazing location and value for money. Right beside Rossio Square, 1 minute walk to Metro and shops, location could not be better.
Stayed in November 2023
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Reviewed: 12 November 2023
John
United Kingdom1 review8.0“Great five night stay in Lisbon with great access to transport and restaurant's.”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 5 nights
No bar and limited lounge space.
Excellent location close to metro and railway station, bus and trams close by as well. Vast choice of restaurants in the area. Comfortable rooms, cleaned daily. Basic but enjoyable breakfast.
Stayed in November 2023
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Reviewed: 12 November 2023
Janice
United Kingdom3 reviews9.0“4 comfortable nights and 4 great breakfasts in the very best location.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
We liked everything but maybe double glazing would make it perfect. For a 3 star it was amazing.
Location. Character hotel recently refurbished. Exceptionally friendly efficient staff. Great breakfasts.
Stayed in November 2023
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Reviewed: 12 November 2023
Ann
Guernsey31 reviews2 helpful votes9.0“Good priced friendly hotel in a brilliant location.”- • Leisure trip
- • Couple
- • Double or Twin Room with Rossio Square view
- • Stayed 3 nights
- • Submitted via mobile
Shower was an attachment on the bath, to attach on wall the hook was too high to reach. No tea making facilities in the room. Quite noisy at night because of location. Booked a room facing the square but because of being on 2nd floor all we could see was the pigeons in the trees!
Great location, friendly staff, good sized room, bath in bathroom, staff put a bottle of bubbly in our room for my birthday. Quite old fashioned but we liked it.
Stayed in November 2023
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Reviewed: 10 November 2023
Frank
Belgium17 reviews3 helpful votes7.0“Great central hotel, little bit old but windows are not soundproof. Still great value for money.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Although the windows in the rooms are double glass, the frames are old. This means that there is a lot lot lot of noise from the street. It is calm between 1AM and 5 AM but ar other times you hear a lot of noise.
The location and the size of the rooms
Stayed in November 2023
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Reviewed: 10 November 2023
Vincent
United Kingdom5 reviews1 helpful vote7.0“We enjoyed Lisbon and will return”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast was disappointing. Coffee not drinkable. No fresh fruit juices just processed stuff. No bowls of fruit. Air conditioning in room not working. No air extraction in the bathroom. No shelf for toiletries in bathroom. Room at back of hotel. Not made clear would not have a view of square. Entrance a bit of a hole in the wall. At night the hotel sign not visible (not lit). Created confusion when first arrived. Very Limited TV stations
Location excellent.. friendly knowledgable staff, quiet calm atmosphere. General Security seemed sufficient. Internet connection good
Stayed in November 2023
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Reviewed: 9 November 2023
Diane
United Kingdom17 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
more breakfast choices
location was excellent, very close to everything and metro
Stayed in November 2023
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