There were ants in the room. The staff dealt with this problem immediately and efficiently.

The restaurant meals were good and price was reasonable. Room cleaning staff responded immediately and efficiently to our request.

Stayed in May 2024

Good considering price/stay Breakfast... if you are to fussy you will moan that should have more options, for me...were more than enough. Staff very friendly and ready to help.

Stayed in May 2024

The hotel seemed further out of town than advertised.

The breakfast had a very good choice. The room was adequate for our stay. Disappointed that we were unable to use the pool. Would highly recommend the restaurant for evening meals, the food was excellent,

Stayed in May 2024

Many things need a maintenance, our patio was more as a pool after a rainy day

Nice country hotel on a quiet location about 5 min driving to the Evora. Friendly english speaking staff. Clean and comfortable room with good beds and fridge, large terrace. Good breakfast. Easy parking, outdoor swimming pool, tennis court, garden. Comlimentary bottle of sparkling water. Good value.

Stayed in February 2024

No hotel bar and No tea / Coffee in room. Pillows are bad. TV is small and didn't work to well

Location and Price. Nice staff.

Stayed in January 2024

Looked like needed maintenance. Weeds on court. Ceiling in bathroom water damaged

Food was good. Staff friendly.

Stayed in December 2023

No hair dryer.

People there very nice and helpful. Very good breakfast. 5 minutes from the city.

Stayed in October 2023

N/a

The swimmingpool

Stayed in September 2023

Was enjoyable not fancy but very pleasant value for money. Breakfast great.

Stayed in September 2023

Pool was excellent and the room was very spacious

Stayed in July 2023

To enhance the guest experience, I suggest that Casa do Vale hotel consider upgrading the accommodation and facilities, diversifying the dining options, and focusing on delivering consistently outstanding service.

My stay at Casa do Vale hotel was generally positive, with a few areas for improvement. The hotel's overall impression was welcoming, clean, and well-maintained, although it fell slightly short of my expectations based on the available information. The accommodation was comfortable and equipped with necessary amenities, but it could benefit from some upgrades and modernization. The staff at Casa do Vale hotel were friendly and professional, providing a warm welcome and promptly addressing my requests and inquiries. There were a few standout staff members who went above and beyond to deliver exceptional service. The dining experience at Casa do Vale hotel was decent, with the food being of satisfactory quality and the restaurant staff providing good service. However, there were no standout culinary experiences that left a lasting impression. Overall, my stay at Casa do Vale hotel was positive, but there is room for improvement in certain aspects to provide an even better guest experience.

Stayed in May 2023

no complaints we were in spring so pool not set up yet but early in the year.

location

Stayed in March 2023

Low water pressure.

Lighting of the room. Shower cabin. Towels. Breakfast. Breakfast time.

Stayed in May 2023

Super friendly staff, great hot showers.

Stayed in April 2023

For me the mattress was not hard enough.

The room was very clean and comfortable. The bathroom was very clean and the shower was great. It had a good breakfast.

Stayed in March 2023

As it's far out tea and coffee in the room ...

A good option on the outskirts of the city. Good value breakfast.

Stayed in November 2022

Breakfast

Pool & room

Stayed in August 2022

Breakfast

The pool.

Stayed in July 2022

The bar is never open. Check in starts at 14:00, but when arriving at 17:00, the room was not ready

It was what you can expect from a hotel like this in a lower price range. Clean, basic but nothing more

Stayed in June 2022

Some public areas in need of repainting. Together with the outside of building. Possible due to COVID related problems. .

Friendly staff and good breakfast. Quiet situation. Easy parking.a in a quiet area. Short taxi ride to city centre and all main attractions. Nice Swimming pool.

Stayed in June 2022

Shower needed maintenance but when reported it was dealt with same day

as expected...Breakfast was also ok...Room as expected....

Stayed in May 2022

Nothing

Breakfast - truly superb. Beds bedlinen and towels - very good. Towels were big enough to wrap tound yourself not usual in Portugal I was at first put off - it was a bit scruffy outside and restaurant closed. But i realised it had survived Covid and it was a lovely place at very reasonable cost. Swimming pool.tennis court garden, patio with our room, lovely staff. Good location thank goodmess we were not in Evora itself. Id stay again for sure

Stayed in May 2022

Nice quiet location,staff very friendly and helpful.

Stayed in April 2022

Very good breakfast

Stayed in March 2022