Rua Arcediago Vanzeller 50, Lordelo do Ouro e Massarelos, 4050-621 Porto, Portugal
#198 of 225 hotels in Porto
Guests' ChoiceBased on 122 hotel reviews
7.5Cleanliness
8.3
Comfort
7.9
Location
7.9
Facilities
7.2
Staff
8.4
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 20 May 2024
Morley
United KingdomExterior needed a revamp, difficult to find due to signage not facing the road if driving. A large sprawling mausoleum of a place quite soulless. No bar or restaurant is open for the evenings.
Beds large and comfortable, good hot shower. Good parking.
Stayed in May 2024
Reviewed: 13 May 2024
Charles
United KingdomThe room was clean and functional but the building in general is in need of refurbishment and, in places, general repair. During our stay there was no bar/restaurant available outside breakfast hours and no tea/coffee facilities were provided in the room. The building is more like a conference centre with rooms for delegates as opposed to a purpose built hotel - giving the impression of a previous life as an educational or religious establishment. The furniture in the rooms is dated and in need of replacement or updating. The walls are bare and a tiny TV is situated up near the ceiling. In the bathroom the decor and facilities are equally dated and in need of upgrading. Although we stayed for 4 nights, apart from sleeping, we spent little time in the hotel. To be honest there was nothing in the hotel or our room to encourage us to spend any more time there. There was no safe in the room, but a very limited number of safe boxes are available at reception. We were fortunate to secure one for the duration of our stay. Due to the construction of the building noise from the wide corridors travels along the passageways and is quite noticeable in the bedroom.
Staff were friendly and provided clear instructions about a late check in due to a flight delay. The room and the public areas were kept very clean. The breakfast was reasonable with a decent continental selection of fruit, cold meats, bread and pastries, accompanied by a cooked option of scrambled eggs, sausage/bacon. An air conditioning unit had been recently fitted to the room - which would be essential in the hotter summer months.
Stayed in May 2024
Reviewed: 22 April 2024
Augusto
PortugalTv very small
The view to the bridge!
Stayed in April 2024
Reviewed: 18 April 2024
Graham
United KingdomThe bedrooms and corridors were very dated and didn't live up to what I'd consider 3 star.. Building gave the impression it had bern repurposed and was not originally a hotel. Exterior of building is exceptionally large and has brutalist 60s architecture look to it, especially when you see how it sits on the hill. Interior feels like hospital or nursing home. Hotel makes it very clear in communication that there is no A/C. This was not an issue when I travelled in April but I note the room does have an A/C unit so it is either not working or they are in process of installing. Might be worth checking if travelling in summer months. The rooms need refurbishment. The bedroom is dark with stained brown carpets. The bathroom continues the hospital vibe with very utilitarian sanitary ware. The shower was disappointingly weak and relied on gravity morre than pressure. It was always hot though. And as noted already the rooms were cleaned every day.
Breakfast was excellent. A good continental buffet selection. Breakfast room had brilliant views. Made for a good start to the day. Reception, housekeeping, and catering staff were all friendly. Rooms were cleaned daily
Stayed in April 2024
Reviewed: 16 April 2024
Evelly
BrazilThe shower head made it difficult to take a good shower.
The room was absolutely great with a pretty view of the river!
Stayed in April 2024
Reviewed: 31 March 2024
Fiona
United KingdomUnusual layout .
Good views . Good location . Free parking.
Stayed in March 2024
Reviewed: 28 March 2024
Valentyna
SpainEverything was good. Thank you
Stayed in March 2024
Reviewed: 20 March 2024
Sofia
ChileThe beds. I ended up with a lot of back pain.
Breakfast was excellent, it exceeded my expectations. However, it is important to know that if you plan to stay in the room for a long time (working or whatever), I wouldn't recommend the place. Otherwise, it is good value for money.
Stayed in March 2024
Reviewed: 13 January 2024
Anak
IndonesiaThe service is not standard, no replacement water each day, no 24 hour lobby, and it look like understaff
Price is cheap
Stayed in December 2023
Reviewed: 28 December 2023
Bruno
BrazilConfortable bed, hot water, river view and well located.
Stayed in December 2023
Reviewed: 18 November 2023
Rosimar
SpainSeems a little bit old and antique.
Nice location.
Stayed in October 2023
Reviewed: 2 November 2023
Jianxi
United StatesTerrible facilities
Spacy room
Stayed in October 2023
Reviewed: 31 October 2023
Mary
AustriaThere was nothing that I can think of.
I liked the view from our window and the area was quiet but a bit far from the centre.
Stayed in October 2023
Reviewed: 23 October 2023
Angela
United StatesWe were given a suite for disabled people, even though the reservation was done with months in advance.
It was well located
Stayed in September 2023
Reviewed: 22 October 2023
Rachel
AustraliaThe hotel is very noisy maybe due to the hallways
The breakfast was fantastic. Room was good. Ok location. But excellent value for money
Stayed in October 2023
Reviewed: 21 October 2023
Linda
PortugalNo bar service, no tea/coffee facilities the room.
The location and cleanliness. Fantastic breakfast.
Stayed in October 2023
Reviewed: 20 October 2023
Carol
CanadaGood
Stayed in October 2023
Reviewed: 18 October 2023
Andreeva
BulgariaThe staff weren’t kind.
It was overall great experience
Stayed in September 2023
Reviewed: 17 October 2023
Mirella
CanadaFelt very institutional, basic accommodations
The breakfast was delicious
Stayed in October 2023
Reviewed: 16 October 2023
Roman
Slovakiathe towels smelled of sadness
Close to center,cleanless
Stayed in October 2023
Reviewed: 15 October 2023
Erika
BrazilThe apartment is a little old
The hotel's structure is really good, there is a restaurant for the lunch (good prices and good food). There is a parking lot in the hotel.
Stayed in September 2023
Reviewed: 6 October 2023
Precious
CanadaThe washroom was old, and there were molds on the tiles in the shower. Broken tiles on the balcony. There was no AC in the room. Asked for an electric fan and was told they didn't have any. Had to open the door and kept it ajar for air to come in, which unfortunately caused mosquitoes to get in the room and left me with some nasty mosquito bites.
Staff were nice. Thank you Henrique, Diogo and to the Housekeeping lady. Checked out early and they gave to go bags with water, juice and fruits when asked if possible to do so since we were short on time. Breakfast was sufficient and I enjoyed the view from the dining hall. The location is not far from the tourists areas and you can walk or uber short distances. I think the hotel used to be really good but it lacks upkeep from management. Overall an okay stay.
Stayed in October 2023
Reviewed: 29 September 2023
Peter
United StatesParking difficult
Breakfast was excellent
Stayed in September 2023
Reviewed: 14 September 2023
Louisa
United KingdomBreakfast was a bit samey and a bit limited for my taste -so only had breakfast on my first two days.
Nice clean hotel, simple rooms. Very good staff, friendly and helpful but not intrusive. Good area, not too lively so good for a peaceful nights sleep. Huge bed.
Stayed in September 2023
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