No negative comments but would have preferred a walk in shower rather than one over a bath.

Good location - lovely communal areas - great restaurant - and fabulous staff.

Stayed in June 2024

Very large room, and large clean bathroom, breakfast v nice and large dining area

Stayed in June 2024

The outside area was small & locked from 9.30pm.

The room was spacious & comfortable. The bathroom was great too. Plenty of choice at breakfast and the bar area was lovely. Enjoyed Happy Hour.

Stayed in May 2024

The staff are very welcoming, the hotel is my go-to for trips to Krakow. Will definitely be back!

Stayed in May 2024

Great service - we had to leave earlier than scheduled due to medical urgency and the hotel just charged the days we staid.

Stayed in June 2024

Nothing!

Breakfast amazing-lots of variety Room-lovely decor & furbished tastefully Location-just right for a short walk into main square

Stayed in April 2024

If I had one fault to pick it would be we asked for a sandwich to be made about 9.00 and they could not do it

Perfect location between old town snd Jewish quarter. Lovely rooms spotlessly clean 2st class

Stayed in May 2024

The staff were extremely helpful and very friendly.

Stayed in May 2024

No complaints

Everything was great. Staff so helpful. Room very modern and comfortable. Breakfast excellent. Had dinner a couple of nights and really good. Great location within walking distance of the lo Old town, the Jewish quarter and the river

Stayed in May 2024

Wasn't a problem but the only room for improvement may be the gym. Had all the basic equipment but aimed more for upper body sessions. I would recommend this hotel to anybody staying in Krakow.

The rooms were clean, beautiful and very comfortable. Large space. We did the tours and visited the key historic locations and other than Auschwitz, we could walk from the hotel. Auschwitz tour bus collection point was a 4 minute walk from our hotel. Staff were also lovely.

Stayed in May 2024

The noisy trams that pass every few minutes by the hotel from 0430 till 2330 Pillows on bed very soft a more firm pillow would have made a difference

Clean and comfortable

Stayed in May 2024

It was a bit far from the centre for us oldies but on the other hand that made it nice and quiet. Breakfast could have been better but adequate. I wouldn't describe the hotel as a "Boutique" hotel, which was a little deceiving - in my experience boutique hotels are ultra modern/trendy which this was not but still very nice and did its job.

The food and drinks were reasonably priced. Staff were very pleasant and helpful. Bed was comfortable and room had everything we needed.

Stayed in May 2024

There was nothing we didn't like. Everything was excellent.

The staff, breakfast, room, location, friendliness of staff were all excellent. The staff went out of their way to make sure you had everything you needed. Interaction from all staff was superb.

Stayed in May 2024

Nothing

Beautiful, clean, well maintained. It’s just lovely. Staff were so helpful and attentive both in communication before we arrived and throughout our stay. Great value for money and the bar and restaurant were not crazy hotel prices they were great high street prices with top quality food and drinks.

Stayed in May 2024

The decor is simple and modern and somewhat lack character. No swimming pool, public and bar areas are not inviting. Location is ok and will require you to walk 10 mins or so to get to the old town or the Jewish quarter.

Clean and modern hotel. Friendly staff and great breakfast

Stayed in May 2024

Nothing!

Beautiful hotel with exceptional staff. Very comfortable bed, excellent bathroom. Food delicious for breakfast and dinner. Amazing location between Jewish quarter and Old Town, very walkable.

Stayed in May 2024

Beautiful hotel. Excellent breakfast and bar. Nice garden space. Comfortable room. Welcome drink a nice touch. 10 min walk from old town and castle.

Stayed in May 2024

All good

Clean, rooms lovely, got free upgrade on arrival

Stayed in April 2024

Nothing

Everything, very clean and well presented

Stayed in April 2024

Only problem we had was that the water in our room wasn’t very hot.

Great location. Comfortable well appointed room. Fabulous breakfast, bar and restaurant

Stayed in April 2024

Nothing.

Lovely hotel located a 10 minute walk from the old town and about the same to the Jewish quarter. 5 minute walk from train station that goes directly to the airport which cost about £3.50 and takes just over 25 minutes. Uber to the airport only costs about £10. Our junior suite was spacious and perfectly clean, the bathroom was huge. Breakfast was great with ample choice for even the fussiest eater. We ate in the restaurant several times, food was great and inexpensive.

Stayed in April 2024

Nothing . Everything was perfect

This hotel was ideal for getting to all tourists spots . The hotel is beautiful and very welcoming nothing to much bother. We were given a free upgrade on arrival and the room was spacious and beautifully furnished with a big comfortable bed , tea and coffee available in room and bottle water free every day there was also a well stocked mini bar at reasonable prices and a supermarket right across the road. We loved this hotel and highly recommend it

Stayed in March 2024

Everything was fantastic

Location Very clean Happy polite staff that would go above and beyond Comfortable Quiet environment

Stayed in April 2024

Staff very attentive. Excellent breakfast

Stayed in April 2024