3 Bracka, Old Town, 31-005 Kraków, Poland
#36 of 2,926 Holiday rentals in Kraków
Guests' ChoiceBased on 189 apartment reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.8
Staff
9.8
Value for money
9.4
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Mike
United KingdomIt is rare to find an accommodation polished to such high standards and made with passion and taste. The fact that it has a high-end jacuzzi (in the room!) and sauna in your place is the best thing about it. All appliances are super modern, the style is amazing and it even has a wall heat recuperator set on silent. I do not know if there is anything that I could add. Ah yes. location - it is like living in the central parts of Krakow without too much noise. Don't even know how they did it! 10/10
Stayed in May 2024
Reviewed: 13 May 2024
Megan
United KingdomNothing
Great location! Jacuzzi bath was perfect after a day of walking! Would highly recommend
Stayed in May 2024
Reviewed: 12 May 2024
Daniela
SlovakiaAll was good
Clean and location is perfect
Stayed in May 2024
Reviewed: 23 April 2024
Jennifer
United KingdomPerfect location, not even a 2 mins walk to the old town centre, spacious/ clean room. Owner/Host was brilliant.
Stayed in April 2024
Reviewed: 7 April 2024
Anatolii
UkrainePerfect location, clean apartment and very good host with detailed instructions
Stayed in April 2024
Reviewed: 1 April 2024
Nat
United KingdomWe had power cut one morning. It didn’t cause too much disruption bar me not being able to finish straightening my hair.
The location was amazing! Just off the main square.
Stayed in March 2024
Reviewed: 23 March 2024
Megan
United KingdomVery impressed with my apartment nice and clean, lovely interior. Price was very reasonable. Great location.
Stayed in March 2024
Reviewed: 23 March 2024
John
United KingdomNo cleaning materials available. Bar downstairs might be noisy in summer.
Great location for getting to most places. Beautiful decor. Handy bar downstairs. Jacuzzi bath wonderful. Lots of support when needed from Agnieszka.
Stayed in March 2024
Reviewed: 21 March 2024
Kellie
United KingdomGreat location, apartment was lovely and clean.
Stayed in March 2024
Reviewed: 16 March 2024
Amanda
United StatesThere was nothing to fault
Absolutely beautiful x
Stayed in March 2024
Reviewed: 10 March 2024
Megan
United KingdomI loved everything about this apartment
Stayed in March 2024
Reviewed: 23 February 2024
Stuart
United KingdomNothing, we found our stay to be wonderful.
There wasn't much not to like. The apartment was great, spacious, comfortable, clean, plenty of facilities, etc. The host was truly amazing, helpful, and kept us informed and provided full details about access when arriving. The apartment is literally central, a stone throw away from the main square. The jacuzzi bath was amazing, too, with plenty of space for 2. Be prepared to wait a while to fill up, though, as it's big.
Stayed in February 2024
Reviewed: 22 January 2024
Lyndsey
United KingdomNothing
Everything was excellent!! The room the location was perfect
Stayed in January 2024
Reviewed: 19 January 2024
Jessica
United KingdomNothing bad to comment on
Stunning room and everything was perfect
Stayed in January 2024
Reviewed: 4 January 2024
Konsek
PolandNo shower gel or shampoo in the bathroom
Stayed in December 2023
Reviewed: 1 January 2024
Steven
United KingdomThe shower door kept going inwards and it was very difficult to pull out, so that definitely needs to look at to be fixed properly.
The property was really modern, had all the amenities we needed, a wonderful getaway for us at Christmas, thank you for having us
Stayed in December 2023
Reviewed: 13 December 2023
Shane
United KingdomMy only criticism is that the soap dispenser in the bathroom was empty after the 1st shower.
Absolutely everything.
Stayed in December 2023
Reviewed: 30 November 2023
Laurna
United Kingdomabsolutely nothing! we had the best time.
excellent location, facilities, and staff overly helpful to make your stay a memorable one.
Stayed in November 2023
Reviewed: 4 November 2023
Thomas
United KingdomOnly one pillow each would prefer 2 but obviously that would be my preference and a pity you cant get netflix in the living room it is available in the bedroom, again just my preference
Location is excellent, everything on your doorstep pubs restaurants coffee shops,can walk to most places from it,apartment is Fantastic and spotless, comfy bed and large hot tub / jacuzzi is amazing,kitchen has everything you need ,we didnt use it ,the host Agnieszka answers any queries straight away,the apartment is modern and lovely with a great shower and good towels ,no hassle to find and enter via a code which was good as we arrived late
Stayed in November 2023
Reviewed: 31 October 2023
Tracey
United KingdomThe stairs but it's not something that should put people off, if there was a lift it would take out a significant amount of space
The apartment is beautiful and has everything you need
Stayed in October 2023
Reviewed: 4 October 2023
Matthew
United KingdomThe only down side was the bar below do play music until 3am some nights but if you shut the bedroom door it dose reduce the noise. But any location on the square will be noisy as very busy. I will be staying here again when I next go.
The apartment was very modern and the bath jacuzzi was brilliant! Very central less than a minuet walk and you are in the square. Instructions on how to locate property are extremely helpful and host even booked me a taxi as landed at 1:30am. Highly recommend!
Stayed in October 2023
Reviewed: 26 September 2023
Stephanie
United KingdomNothing
Everything, it was fantastic, finished to a high quality, everything you needed for a weekend away. The location is superb for the main square.
Stayed in September 2023
Reviewed: 23 September 2023
Caitlin
United KingdomThe apartment was stunning and a great location just off the main square! The jacuzzi bath was fab! Great communication between the host beforehand and on the day of arrival. There is a secure locker for luggage on the day of arrival and leaving with no extra charge. The apartment as a whole a great value for money and if we return to Krakow we will be booking again
Stayed in September 2023
Reviewed: 19 September 2023
Keego1ie
IrelandThe apartment was stunning .location brilliant 30 m from the square
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content