Emilii Plater 49, Sródmiescie, 00-125 Warsaw, Poland
#18 of 241 hotels in Warsaw
Guests' ChoiceBased on 3014 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.2
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 27 May 2024
Hano84
JordanThe breakfast not The breakfast is not varied, especially since all the meat in the buffet was made from pork only, so please include a list of halal meats for your Muslim guests.
I like everything in this hotel especially the location in the city center of Warsaw and really great pool, all hotel clean and nice staff.
Stayed in May 2024
Reviewed: 26 May 2024
Iva
CroatiaWe felt we were people of the less significance, we have booked breakfast and dinner thru Booking and meni did not change two days for adults and it did not change for three nights for our kids. Staff did not smile at us once, there is no warmth. Maybe it is just a Polish way of doing tourism, but we did not feel welcome.
Beautiful pool, great breakfast, we forgot our strollers and they gave them to us free of charge. This was a big plus.
Stayed in May 2024
Reviewed: 25 May 2024
Valerie
United KingdomSteep circular ramp to the garage. I travelled by motorcycle, and know a lot of people who would not like it.
The staff were exceptional, and the food was second to none.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
IsraelCoffee mashine not connected to any socket. Mini-bar was empty.
Very big room. Well designed. Windows with excellent view.
Stayed in April 2024
Reviewed: 20 May 2024
Wioleta
NetherlandsNo one explained how to use elevator
Amazing apartments, comfortable beds. Jacuzzi with a pool very busy in the evening but if you come with opening times there is no one else and you can enjoy view and peace.
Stayed in April 2024
Reviewed: 19 May 2024
Ebba
SwedenFantastic gym, great service, super central location- walking distance to most tourist attractions. Nice and clean rooms. Recommend!
Stayed in May 2024
Reviewed: 18 May 2024
Michelle
NetherlandsStaff are not friendly. Room air-conditioning was not working well so it was a bit warm.
Location
Stayed in May 2024
Reviewed: 16 May 2024
David
SwitzerlandInternet signal was weak in my room. It is a pity the bar is closed at lunchtime. Stop putting your prices up!
Breakfast in the Club Lounge is great----quiet with excellent service. I had a very good lunch in the main restaurant. Gym is superb. Large, clean, quiet and with splendid views. The staff are friendly and professional. Room service was excellent. The bedroom was very comfortable and large with a great view.
Stayed in May 2024
Reviewed: 16 May 2024
Lee
United KingdomI was charged twice on my room by the hotel by mistake of which 2 weeks later has still not been refunded back from the hotel into my bank in England
Excellent upgrade room
Stayed in May 2024
Reviewed: 13 May 2024
Angela
GermanyAt arrival we booked an upgrade to be on the 37th floor and to have access to the Club Intercontinental at all times where we could take our breakfast more privately, always get snacks and drinks and alcoholic beverages between 6 and 8 pm. i would definitely recommend to upgrade if possible, it was a marvellous experience. The staff was very very friendly. Great gym, swimming pool and jacuzi with a great view onto the cultural palace. I would definitely come back!
Stayed in May 2024
Reviewed: 10 May 2024
Daria
PolandIf I have to add at least one thing, it would be that I felt the lack of fresh air as we were not able to open the window. But it is what it is for safety reasons so it can't actually be a real disadvantage.
The hotel is so good. We got a room on Floor 39 and the view was stunning! The room was huge, we had two large beds. Very comfy! Everything was very clean (room, bathroom, beds). The shower was also enormous. We got many complimentary items; also cacao, water, tea. The location is also ok! There is a shopping center 5 min from the hotel, many restaurants, cafes, Zabka and Carrefour. There are also a swimming pool (with stunning view, on Floor 43), a gym and SPA.
Stayed in May 2024
Reviewed: 10 May 2024
Lagu
United KingdomNil
Good location and great amenities
Stayed in May 2024
Reviewed: 10 May 2024
Dr
IsraelPerfect
Stayed in May 2024
Reviewed: 10 May 2024
Baruch
Israelnone
breakfast was perfect. location is superb, room is comfortable
Stayed in May 2024
Reviewed: 9 May 2024
Donatas
LithuaniaA bit of a crowded pool area
Everything good
Stayed in March 2024
Reviewed: 7 May 2024
Yunus
United KingdomWater pressure. Shower tap doesnt work properly.. cold water not real cold water in the shower. And also hot water not hot, we can say warm :(
All good
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomExcellent breakfast, spoilt for choice. Enjoyed the harpist. Superb pool offering a wonderful view of the city.
Stayed in May 2024
Reviewed: 5 May 2024
מייבלט
Israelprice they demanded for additional hours
SPA in high level - literally
Stayed in May 2024
Reviewed: 5 May 2024
Hung-ju
TaiwanThe soundproofing was not good, ppl in the next room was having party and the noise was leaking
Good location, friendly staffs, wonderful room facilities
Stayed in May 2024
Reviewed: 5 May 2024
Halina
Polandit'd be great to provide some flip-flops to visitors in the spa zone. also there were no toothpaste and toothbrush. parking and breakfast are quite expensive. also there were a lot of people at the spa zone in the evening
the staff is friendly, helpful and nice, room is very clean. comfortable bed. the view is very cool. spa&pool are nice.
Stayed in May 2024
Reviewed: 5 May 2024
Katarina
NorwayThe room and the bathroom were very big and super nice. The view over the city was amazing! And the coffe-machine in the room was nice to have there. The bed was very comfortable. We used the sweaemingpool and the sauna on the top and it has super cool. We will be back!
Stayed in March 2024
Reviewed: 3 May 2024
Annabelle
Polandaccessible rooms only with queen sized bed - would be nice to have twin or king bed option for accessible rooms.
beds extremely comfortable, accessible bathroom perfectly appointed, excellent breakfast and dinner in restaurant, staff professional and friendly.
Stayed in May 2024
Reviewed: 3 May 2024
Olha
United KingdomThe swimming pool and jacuzzi was very crowded, but I really enjoy sauna show.
Great location, only 20 min away from airport. Breakfast was amazing, great choice of food, I can said one of best I ever have. Staff is very nice always was ready to help.
Stayed in May 2024
Reviewed: 30 April 2024
Gleb
LithuaniaOnly one minus - too much chlorine smell in Spa area
Everything was really good
Stayed in April 2024
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