Certainly a nice location near to the center. A good access with the buggy und nice staff

Stayed in May 2024

paying for a parking at the hotel like this feels distasteful and disappointing and the hairdryer is pretty weak

Great location, beautiful surroundings, perfect spa area, amazing choices for breakfast, friendly staff

Stayed in April 2024

For 5* hotel there could be wider choice of different saunas. We have been promised for the spa ritual on 8th of March, however there was nothing.

Location Breakfast has good variety of the offerings, tasty and fresh. Spa is ok.

Stayed in March 2024

The outdoor parking was a little too crowded.

Atmosphere, clean room and facilities, SPA area. Nice breakfast buffet with several choices.

Stayed in February 2024

Not a criticism but an observation - at the weekend it got mad busy!

Beautiful breakfast, very friendly and helpful staff, kid and dog friendly, loads of options to enjoy your stay- no matter what the weather. Loved the jacuzzi and swimming pool.. bonfires.. kids club.. cooking class for kids (this was a highlight for kids who cooked and parents who tasted it after).. just ♥️

Stayed in February 2024

We loved the Bergo Hotel stay. The hotel is very nice and in a high standard. The rooms are very spacious with nice balcony. VERY comfortable beds! Great choice for breakfast as well as the evening meal. Very good Spa area with sauna, jacuzzi, swimming pool. We had a great, relaxing massage.

Stayed in December 2023

We always waited a very long time for food in the restaurant. My husband was not feeling well after dinner and was throwing up all night. According to the staff, this had never happened to anyone else, but all the symptoms looked like food poisoning. There was noisy sewage in the room all night from other rooms, which was not pleasant.

Hotel looks great, location is also good. Wellness was nice as well. When we were dealing with the air conditioning setup in the room, a technician came to fix it at 10pm.

Stayed in December 2023

The spa was always overcrowded. The door between the jacuzzi and saunas never closes. Also, lots of water on the floor in the spa and no one is taking care of it.

Very nice hotel with great facilities. We liked our room and the view.

Stayed in October 2023

Access to outdoor parking

Wonderful spa

Stayed in October 2023

I was a little bit disappointed with breakfast. It might be a great breakfast for a pork lover as there were dozens of pork selection. They could add at least 1 type of beef, salmon or tuna which was missing. Also, most of products missed labels to explain what is the ingredient.

Location is very good,10 min walk to center. We are very impressed with the architecture and interior design of the hotel. Spa area and jacuzzy was outstanding. We were checked in 1.5 hours earlier.

Stayed in September 2023

- outdoor jacuzzi with view (up to 11pm) - plentiful breakfast - room equipment - near to hiking trails in mountains - hotel and room design

Stayed in September 2023

No major issues. Just hotel owns 1 swimming pool and 1 jacuzzi. I always checked whether it is not too many people.

Our stay left positive impressions. The room corresponds to those on the photo. It was clean. everything worked. Good breakfasts. Swedish table. Good choice of vegetables, salads, fruits, meat + fish. Good location. It is 3 hours of walk till Szrenica mountain ( start of black route and possibility to change to red ( Kamenchyk waterfall or green - sniezny Kotly)

Stayed in August 2023

Very good hotel. Excellent breakfast.

Stayed in July 2023

Spa cleanness

Breakfast and waffles

Stayed in July 2023

You need to book parking to park in hotel area. Cold water in whirlpool in wellness.

Perfect breakfast. Nice, modern hotel. Quite good wellness. Good lacation.

Stayed in June 2023

Perfect hotel, very good SPA, great breakfast. The hotel definitely exceeded my expectations. We've enjoyed our stay a lot and especially enjoyed the SPA after tracking in the mountains

Stayed in May 2023

Parking in a diff hote due to low capacityl (extra paid!), After Eastern gastronomy divided by 2.

Spa, gastronomy festival during Eastern

Stayed in April 2023

Location is not for ones that don't like to pay for taxi service. From the train station we had to go down and then climb up a pretty steep hill. Two-floor rooms are kinda strange in terms of air conditioning - top floor was hot while bottom was cold - I guess it's just how rooms like this behave. At some point there was no apple juice during breakfast for few days - it was a big deal for my little kid =) All of the issues are really not a problem for the stay

Amazing place, great staff, great service. Breakfast is not super unusual, you can make a waffle, and there is a good selection of salads, cheese and meat. Small but very cozy swimming pool, and a fancy outdoors sauna that is a nice addition for a snowy weather. Restaurant itself is not very fancy but there are nice events there sometimes like live music. Spa is of a good quality, had no issues there. Staff is always welcoming and happy to help. Almost everyone knows English so we were able to communicate quite well.

Stayed in March 2023

Air conditioning was not working in the bathroom, but not big problem

Very nice and kind staff, great hotel and very nice, clean and and comfortable accommodation, amazing wellness, great location, delicious breakfasts and dinners.

Stayed in March 2023

cleaning service coming at 9AM on Sunday, very crowded breakfast hall - no available tables, quite small swimming pool

spacious rooms, fully equipped kitchen in the room, very comfortable beds

Stayed in February 2023

One of Elevator was out of order. So waited more. Breakfast, the dishes was not refilled.

Our family really enjoyed trip in this hotel. These were really nice below... Swimming pool and outside spa. Children play room Restaurant with live Music Nice Breakfast restaurant (you must be the ealry bird. The food it not refilled)

Stayed in January 2023

Broken one of the lifts not fixed for At least six days.

Location, staff, swimming pool and saunas. Kids play area and availability of sleds. Bar area great. fantastic quality of breakfast but also lunches. Amazing a la carte dining.

Stayed in February 2023

modern, spacious, super clean. You don’t want even leave hotel for outdoors cause you can perfectly relax inside :)

Stayed in January 2023

Very nice location, modern hotel, clean room with balcony and a view at the hills, wellness facilities, outdoor jaccuzzi, 3 types of saunas, very good breakfast, very good cuisine, parking in a garage.

Stayed in January 2023