Highly recommend this resort for its fantastic location by the beach and great amenities. You can expect a very clean and modern facilities with a scrumptious breakfast (that included a few vegan options).

Stayed in April 2024

The bar area is a bit small and located just behind the reception desk. It can get quite crowded in the evening. If your room is facing away from the sea, the view is not really great. Personally, I am not a fan of the glass walls in the bathrooms.

Located just 100 meters from the ocean, you can hear the soothing waves outside. The rooms and facilities are clean, tidy, modern, and well-designed. The restaurant downstairs is exceptional and definitely worth a visit. Absolutely great SPA!

Stayed in February 2024

Was expecting premium restaurant at premises, but grill bar had good selection. Apartment guest still need to park outside and only after checkin, was little unexpected

Probably the best hotel in Wladislowowo you can find in premium segment. Interior is well though, premium services, new facilities and probably best you can get in this beautiful part of Poland. Being there of season is relax

Stayed in February 2024

Whose idea were the ridiculous glass bathrooms with curtains on the door? 😅 Check out could be later… Paid parking

Everything was excellent, other than what I’ve highlighted in the negatives section.

Stayed in August 2023

the water in the jacuzzi outside was really cold and not pleasant (((

the breakfast and the room was perfect, location and staff are great

Stayed in November 2022

We had a room with a jacuzzi right above us, which was obviously used by the ladies. The vibration of the pump was very noisy and it was impossible to have a good night sleep. Good thing, it was the last night before leaving, that's why we didn't say anything, except for addressing it the next day at check out.

The employees are working very hard and doing an outstanding job. The room, breakfast and dinner, everything was great. The rooms are excellent and well taken care, regarding cleaning.

Stayed in October 2022

the H12 restaurant offers sophisticated and tasty dishes so the restaurant design should be more elegant as now it looks more like a fast food bar

the location is just perfect! and food was amazing, great breakfast

Stayed in September 2022

There are only 2 elevators for the entire hotel, they can get very crowded. bathroom is terribly designed. The shower is located in the bathtub secured by glass wall. The water was everywhere. The quality of the sink, toilet and furniture was very poor. To be honest the other guests were rude. But its not hotels fault.

Wellness center is very spacious and well equipped. Location of the hotel is superb. Breakfast were delicious. We had a standard room from the forest/beach side and the view was really relaxing, although dont expect beach or see view due to high trees.

Stayed in July 2022

Curtain isn’t comfortable

Comfortable bed

Stayed in June 2022

Everything.

Amazing!

Stayed in August 2021

All good, maybe apart the price was too steep

The facilities (for those going with kids, this place is really good: there is kids play room, Activity club and indoor swimming pool), proximity to the beach (2 Min walk), quality and selection of food at the buffet and it’s restaurant H12. The SPA is amazing (we have done some 7 diff treatments there and all were highly recommendable)

Stayed in July 2021

Nothing

Everything

Stayed in July 2021

I counted on great SPA experience and sauna ceremonies. The area was supposed to be 16+. Instead, they arranged only 1 adult spa ceremony and 1 ceremony for the kids, so at 7 pm the saunarium got crowded with children and their parents... It's absurd as they mention kids' time is between 3 and 5 p.m. daily and totally ruined intimacy and ambiance. None of the jacuzzi worked, the bar on the top floor was closed as well. The saunarium has no swimming pool, no jacuzzi, and only 7 chaise longs to relax. In our room, the Wi-Fi didn't work and the reception hotline was out of service in the evening, so we had to go there to ask and then one more time to get help... And in the morning we were woken up at 07:30 by hotel staff in our corridor, being noisy while arranging fresh towels and bed linen.

The breakfast was fantastic and that's pretty everything that was great about this hotel. The territory and private access to the beach are nice. The hotel is well-designed.

Stayed in October 2023

Extra charges for the car. 50 zł per day for an underground parking. The hotel charges a lot of money for the stay and parking is not included! Totally unacceptable! We asked for something special for our wedding anniversary but nothing was provided :( not even a card :( We Just got an e-mail with a pricelist of goodies such as champagne or cake or snacks. :( Other hotels ( such as the Grand Hotel in Sopot) were so kind to offer us a free champagne and a very kind letter. Small things make a BIG difference. The staff was not very welcoming. There was no toiletries in the room ( like a body lotion or conditioner). The playroom for kids is in the vicinity of the swimming pool ( the kids play in the playroom for a bit and then they choose the pool which becomes overcrowded). Cool water in the big swimming pool.

Breakfast was good but not exceptional in comparison to other places we had stayed before. The good thing is a dinner buffet for only 80Plz per person.

Stayed in December 2022

The resort has potential to be great but unfortunately its primary issue is its staff lacking the skill and willingness to offer the service as one would expect (as an absolute minimum) from a 4-star hotel. The majority of people working there are either rude or undertrained or both - with the exception of one barman and one lady working at the spa. Other than that, the room, the restaurant, the breakfast are average. Below average are the cleaning service (late and ineffective), the dinner buffet (wilted salads, cold food, not very nicely presented), the bar offer (no / limited wine choice - because they were just changing their wine offer?), the pool area (smelly), the beach bar with a dirty and smelly toilet without the toilet paper or hand towels. The list of the negatives is long…

Beautifully located resort

Stayed in August 2022

The restaurant and pool on the roof were closed on weekdays when we arrived (middle of June!) The other guests were not much concerned about wearing masks and keeping social distance. Altogether I think the price for the room is too high, even considering that was vacations season.

Good rooms and spa zones. Good breakfast and helpful personnel. Underground parking (but for extra fee).

Stayed in June 2021

Couch on our parking spot (!). Phone in room didn’t work. Almost no staff spoke english. The bar tender must have had his first night (assuming without training). No bed linen for the 3rd bed. A lot of rather small things that all one would expect that was under control in such place and price range. Not value to money.

Stayed in June 2021

noisy train honking every one hour till ~10 pm and starting at 6 am in the morning. Hotel is literally a few meters from the railway. Also I really disliked staff attitude. We asked for our room to be cleaned, left the hotel and returned over 8 hrs later, our room was not cleaned. I went to the reception and asked again to have our room refreshed. Reception lady asked cleaning service to come to our room, we left for another 90 minutes to make it easy for them to clean....returned and nothing has been done....I went again downstairs and asked what happened....lady had no idea. I asked if we could get some fresh water and fresh towels, she told me she will personally bring it upstairs right away....guess what - no one came....so hotel itself is good but for that price, staff needs a serious training and need attitude change right away....

Tasty breakfast, variety of food. good coffee. New and very nice hotel with beautiful designs and interiors. great location by the beach but unfortunately a few meters from noisy train....

Stayed in June 2021

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Stayed in October 2023

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Stayed in July 2023

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Stayed in January 2023

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Stayed in August 2022

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Stayed in October 2022

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Stayed in September 2022