Al. Ks. Bp. Bursche 3, 43-460 Wisła, Poland
#11 of 29 hotels in Wisła
Guests' ChoiceBased on 75 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 January 2024
Jan
AustraliaAquapark trading hours from 11AM, very late. The Finnish sauna was out of order and the rest of the saunas were still quite cold around 1PM. The room was a little bit smelly.
Stayed in December 2023
Reviewed: 17 September 2023
Dimitrios
AustraliaNothing. Everything was perfect.
A truly phenomenal place, a slice of paradise on earth…everything was perfect. It will be an honour to have the chance to return 🙏🏼
Stayed in September 2023
Reviewed: 24 August 2023
Julia
PolandThe breakfast/dinner vegan options were really poor, which was quite disappointing. In the menu in the room we did not see a single vegan dish :( Also these times a lot of hotels are deciding not to provide shampoo/shower gel in small plastic bottles, in this one they are still present. The nice thing was the water taps by the swimming pool, but the single-use plastic cups could be replaced with some other solution. We also noticed that in the room ventilation was not working efficient enough (?) Every day we came back to the room and felt that it did not get enough fresh air.
Excellent staff, really friendly, always willing to help. What we did not expect was that we could get a free meal in the restaurant when we got to the hotel after the dinner hours. The pools are great, especially the hot tubs after a long day outside. The room was quiet and had comfortable beds with few pillows to adjust for anyone's needs. In the breakfasts/dinners the dishes were refilled on an ongoing basis.
Stayed in August 2023
Reviewed: 12 August 2023
Holly
Czech Republiceverything was nice. food was great. pools and service also good.
Stayed in August 2023
Reviewed: 10 August 2023
Peter
Czech RepublicThe weather
Stayed in August 2023
Reviewed: 28 July 2023
Michael
Czech RepublicToo soft beds
Luxury pools with views to mountains
Stayed in July 2023
Reviewed: 28 July 2023
Kanstantsin
BelarusIt's a pity that in the pool bar you can't pay with the bracelet - you need to have money or a hotel card. Also the choice of food at the breakfast was a little bit smaller than a while ago (I missed pancakes:)
Most of all I liked the outside pool and jacuzzi - it's nice to lie in the water and look at the mountains. Also my son enjoyed the waterslides. This hotel has a bigger number of jacuzzi compared to Gołębiewski Karpacz which we visited a while ago. The food in the restaurant was also very good. Close to the hotel you can find a lot of interesting locations such as Skolnity - a mountain which you easily visit using a ski lift.
Stayed in July 2023
Reviewed: 19 July 2023
Andrii
PolandOnly entrance to swimming pool through the big aqua zone inside building - no way just come to pool from outside, this way if you have baby carriage need to ask on lobby call to pool bodyguard to open backdoor outside and the ramp on this backdoor have very high angle so that one person cant pull the baby carriage here so another person helps and go long way around through aqua zone cuz only one can come with carriage, and its not safe especially with wet feet. there is no trash basket in room excepts small in lavatory room, no ashtray on balcony. no ramp and elevator to -1 floor gaming zone, so baby carriage had to bring by stairs. gaming zone extra charged. parking extra charged. aqua zone, pool and some other features not only for visitors and can be used by guests thats why lot of guests from city during weekend
Nice place, far from the main road and in same time close to city center, taste food and nice view from the restaurant, clean, heated pools, entertainment for children
Stayed in July 2023
Reviewed: 1 June 2023
Witold
Canadait is getting old
location
Stayed in May 2023
Reviewed: 31 May 2023
Grzegorz
PolandSwimming pool rules
Stayed in March 2023
Reviewed: 22 April 2023
Piotr
GermanyVery friendly staff, they accommodated me both with early check-in and lage check out to for my travel schedule, rooms were clean with a nice view. Catering was absolutely amazing, it's probably the best dinner buffet I've seen and tried and I've seen aplenty.
Stayed in April 2023
Reviewed: 16 January 2023
Riccardo
United KingdomI think food quality could be improved. good selections but some of the dishes were not as good as I would have expected.
l loved the facilities provided, water park, kids playroom , game room, pool and bowling.
Stayed in January 2023
Reviewed: 2 July 2022
Katarzyna
United KingdomLots of children, not many adults. Great for families but loud for couples who need peace and quiet.
Great spa facilities, saunas, jacuzzi etc. lovely view. Nice food.
Stayed in July 2022
Reviewed: 5 June 2022
De
United KingdomEverything was amazing
Stayed in June 2022
Reviewed: 5 June 2022
De
United KingdomAquapark Stuff very friendly Everything was so nice !
Stayed in June 2022
Reviewed: 22 May 2022
Karina
United Statesewrything 👍🏻😀
Stayed in May 2022
Reviewed: 23 March 2022
Michal
SlovakiaDisapointing was that the slides was from 12 y.o. or kids that can swim. We can't go together with our kids on them so that was bad for us because we came there to enjoy primary the slides. Other no problem.
Good hotel.with perfect gastronomy.
Stayed in March 2022
Reviewed: 12 March 2024
Kamila
Czech RepublicWe do not like a meal, a lot of semi-finished product. Water park open at 11h, so if is check out at 12h, it is problem to visit it last day of stay. Paid parking is also unacceptable.
Stayed in March 2024
Reviewed: 18 September 2023
Krzysztof
PolandThe list would be long but the main things are: - strongly outdated. It's polish 90s style and it's just strongly used. The renovation is needed - the diner is not good. The meals are not tasty - the parking spot looks like not finished. Let's be honest. It looks like ruin - not enough elevators as for such big object
- stuff was nice
Stayed in September 2023
Reviewed: 12 September 2023
Kamil
PolandPlace needs a restoration to the modern days
Pool
Stayed in September 2023
Reviewed: 18 July 2023
Donata
United StatesNothing 😟
Dirty stinky bugs and very expensive unhappy stuff
Stayed in July 2023
Reviewed: 18 June 2023
Theo
GermanyI found the scenting in the rooms, corridors and in the elevator disturbing and unacceptable for allergy sufferers. Does this artificial chemistry have to be sprayed everywhere? Every building has its own smell and that's normal and o.k. At the Tropicana swimming pool, some small touch-up work would make it look even more positive. But overall its a nice area.
Dinner during the week disappointing, from Friday and on weekends then really very good. Breakfast omelettes very good, absolute recommendation. Room size big enough, friendly personal at the reception with problem solving skills.
Stayed in June 2023
Reviewed: 19 February 2023
Michaela
Czech RepublicSo expensive hotel for so pure equipment! never more!
Just only aquapark because my son can spent a time there
Stayed in February 2023
Reviewed: 25 September 2022
Veronika
Czech Republicold and cold hotel
food
Stayed in September 2022
Showing 1 – 25
Perugia, Italy
Hanga Roa, Chile
Hiroshima, Japan
Tonawanda, USA
Kuala Lumpur, Malaysia
Octon, France
Arcevia, Italy
Vela Luka, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content