Awesome design, tasty breakfast. Awesome place to stay in Krakow! 15 min by walk till the old town

Stayed in May 2024

No fault of their own, but our room was in the annex building just across the street, and though the neighborhood was very safe, I didn’t love having to go across the street to reception. This I am told will change with the completion of the Reno.

A pleasant surprise. Looks even better in person than in photos. Very modern, smart technology, spotlessly clean, super comfy bed, great climate control, well insulated from noise, excellent shower pressure/temperature. Very helpful front desk staff. Went out their way to book us a last minute tour. Great location also: short walk to the ICE convention center and easy walk to bus stations to get to Old Town, Main Square, etc. The (included) breakfast at the hotel restaurant (a bracciate) was excellent.

Stayed in May 2024

No negatives

Beautifully decorated, large Rooms, very quiet, excelent restaurant, underground parking

Stayed in March 2024

Everything from the room to the helpful friendly staff,also the breakfast was a lovely start to the day, highly recommend

Stayed in May 2024

The price for the room was a bit too high considering its size and the fact that there was no bath tab for this price.

Clean room, permanent room service, amazing restaurant, hospitality of all employees, parking inside of the facility, unlimited supply of water for drinking, microwave in the room, availability of baby cod, easy access to all places in the hotel with the baby, climate control in the room.

Stayed in April 2024

Parking is available, nice breakfast, comfortable beds.

Stayed in April 2024

N/A

Gorgeous property, everything you need for a trip. Room had a small fridge, ironing board and iron and kettle. The room has everything you need.

Stayed in April 2024

Some welcome complementary.

Not applicable

Stayed in April 2024

Non

Nice, spacious and clean room, comfortable bed, great customer service 😃

Stayed in April 2024

There was nothing to not like it was excellent

From the delicious scent that greets you the moment you walk on the door, this is by far one of the most beautiful and comfortable hotels I’ve ever stayed in. The staff were excellent and came out to greet us and helped us find parking right outside where our van load of aid for Ukraine would be safe. The room itself gave off luxury even royal vibes and everything you could even imagine was there at your disposal. Good was exquisite and the room was lovely and quiet with an excellent view of Warsaw

Stayed in March 2024

Heating in the room was Very hard to get right Bedding is 2 single duvets really didn’t like that. Barking dogs & noise from tram line bothered me quite often so didn’t have a solid night sleep on majority Breakfast times weren’t early enough for us to eat in hotel as we’d early tours booked We didn’t use restaurant at all I didn’t look into details of the restaurant when booking so was disappointed to see it was an Italian restaurant In my opinion you don’t go to Poland to eat Italian

This hotel is new & fresh very aesthetically beautiful. Within a nice walking distance from Jewish Quarter & Wawal castle. Staff were very pleasant and helpful our room was ready when we arrived a few hours before checking in time Really comfortable bed

Stayed in March 2024

Cleaning might have been a little bit better.

Breakfast was great. Location as well - a pleasant walk to the city center, great parking for car (garage a little bit more expensive, but worth the safety and comfort). Comfortable and well equipped room, nice design of the hotel.

Stayed in March 2024

Very limited parking. On the street have to pay 8-20h only cash.

Interior design, very comfortable, built in speakers etc Very good quality restaurant

Stayed in March 2024

not satisfaction to late breakfast. I had to leave earlier than the breakfast started. The room was in another than reception and breakfast building. This was not comfortable

Nice hotel, with art designed room. Very good restaurant.

Stayed in March 2024

The accommodation was very nice; however, we found it a bit pricey.

Stayed in February 2024

This hotel provides amazing new rooms with fully equipped kitchen and amazing shower additionally the amazing art decor in this hotel and the rooms truly makes You feel the luxury ! Dubai feel like :) amazing outstanding 6 star

Stayed in February 2024

Location was a bit far from city centre.

Beautiful room. Sound proof. Very clean. Easy check in. New nespresso pods each day.

Stayed in February 2024

The bed wasn’t comfortable. The mattress pushed us to the middle of the bed. I think there was a hole.

The design.

Stayed in January 2024

We had to, unfortunately, change rooms, for which we hold no grudges (the situation warranted it, and we received compensation). However, we deeply regret that we couldn't spend the night in the initially chosen room because it was simply fantastic...

In any hotel, occasional issues with rooms can arise. In such situations, the way the staff handles the matter is crucial for guest satisfaction. The ASLH team demonstrated the utmost professionalism and resolved the situation with great care for their guests. My wife and I look forward to revisiting this place with joy.

Stayed in January 2024

Bed and jacuzzi were fantastic

Stayed in January 2024

Cleaning time was a bit unconventional. Also I’ve got too many emails asking for feedback, please fix that. These are just pet peeves, it’s a very good hotel!

Very comfortable, nicely furnished rooms (yes, just like the fotos), good restaurant, 24h reception, great service!

Stayed in January 2024

Good location, good clean rooms

Stayed in December 2023

Food was very nice, made to order. Room was very nice and cosy with beds being comfy and shower being nice

Stayed in December 2023

Didn’t find anything didn’t like

The room was great and so was the breakfast

Stayed in January 2024