377 Frankton Road, 9300 Queenstown, New Zealand
#15 of 83 hotels in Queenstown
Guests' ChoiceBased on 996 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.1
Staff
9.5
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
Shona
AustraliaNothing!
View is spectacular! Great amenities, very comfy for 3 adults travelling together.
Stayed in May 2024
Reviewed: 25 May 2024
Brendan
United StatesI cannot think of anything.
The view was amazing. Overlooking the water on the terrace was very relaxing.
Stayed in May 2024
Reviewed: 24 May 2024
Joseph
New ZealandView and the room were beautiful
Stayed in May 2024
Reviewed: 21 May 2024
Chenglong
ChinaNo
Very good!
Stayed in May 2024
Reviewed: 20 May 2024
Rt&sw
AustraliaThe corridor access is possibly not an ideal design choice, some fishy smells emanating from around the back of kitchen area can make for a less than desirable transition to your room if you happen to be situated nearby. This is by no means a big deal however.
Great view, lovely and helpful staff, easy to get in and out of for expeditions. Room was quiet enough but we seemed to have a stomper above us, which sometimes can't be helped. Room was well appointed and clean, very comfy! Would definitely stay again. If you don't have a car, there is a free shuttle service to and from town.
Stayed in May 2024
Reviewed: 19 May 2024
Glenn
United KingdomFood very poor in both restaurant and breakfast room. Strange chef who insisted on serving food himself and rambling on as if the food was haut cuisine which it certainly wasn’t.
Every aspect of the property was excellent. Attentive staff, good shuttle service, great location very clean.
Stayed in May 2024
Reviewed: 18 May 2024
Terry
United StatesMore Gluten-free choices on the restaurant menu. Because of a muscle spasm, I spent three evenings eating in my room during my week long stay. I ate the same meal all three days.
Everything was exceptional! I had several things come up during this trip which required extra effort from the hotel staff-- from needing a firmer bed for a muscle spasm in my back to a special diet needed while staying there--they stepped up to meet my needs every time! It was my first time traveling alone half way across the world, but the Rees Hotel Staff created a sense of trust that I would have all I needed from them. The cleanliness of the laundry room as well as my room was also so appreciated! I used the hotel shuttle every day I was there and they were very dependable and punctual. This hotel made my trip to Queenstown a memorable one. THANK YOU to Fuka and the other exceptional staff members I had the pleasure to interact with!!!
Stayed in May 2024
Reviewed: 17 May 2024
Hawken
AustraliaWe couldn’t eat in the dining room because there were large group bookings for two nights we stayed. We ran out of some essentials and requested supplies but they didn’t arrive.
We didn’t have breakfast. Location was good. Very secure.
Stayed in May 2024
Reviewed: 12 May 2024
Abhijeet
IndiaAll good
On the lake , lovely view and large spacious rooms
Stayed in February 2024
Reviewed: 10 May 2024
Anurita
IndiaSuperb location. And a great breakfast !
Stayed in April 2024
Reviewed: 30 April 2024
Yong
New ZealandThe bed is too soft.
Clean room with good location. Very close to the lake.
Stayed in April 2024
Reviewed: 26 April 2024
Rose
Isle of ManSet up of hotel makes for cold corridors.
It was beautifully presented once inside the room. Everything thought of.
Stayed in April 2024
Reviewed: 22 April 2024
Robyn
New ZealandLovely view
Stayed in March 2024
Reviewed: 22 April 2024
Janet
AustraliaStunning view
Stayed in April 2024
Reviewed: 21 April 2024
Melinda
AustraliaBreakfast was ok but amazing
Stunning views, friendly staff
Stayed in March 2024
Reviewed: 21 April 2024
Terry
United StatesBreakfast was good. A bit cramped in the dinning room but otherwise good. Staff was very helpful and friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Josephine
AustraliaThe bed quilt could have been cleaner.
Exceptional service. Excellent hospitality
Stayed in April 2024
Reviewed: 9 April 2024
Fiona
AustraliaIncredibly spacious rooms with everything you need for a comfortable stay
Stayed in April 2024
Reviewed: 5 April 2024
Nida
United StatesOn the pricey side, but worth it.
Unbelievable views, amazing hospitality, great location. This is a luxury stay that is worth the money. Food and drinks were amazing! Book dinner at the hotel restaurant, you won’t regret!
Stayed in April 2024
Reviewed: 5 April 2024
Lize
Australiathe fact that smoking was allowed on the balconies. A guest from 2 floors down was constantly smoking on the balcony. that smoke made its way into our room through open balcony doors by us for fresh air
room was amazing - plenty of space and openness and size of balcony
Stayed in April 2024
Reviewed: 4 April 2024
Kelly
New ZealandNo airport shuttle service.
Lake views, quiet, facilities cater for all needs … and if it doesn’t the staff will sort it for you.
Stayed in April 2024
Reviewed: 2 April 2024
Robert
AustraliaAll good
View was amazing and room was great
Stayed in March 2024
Reviewed: 1 April 2024
Sue
AustraliaA bit out of the city but the shuttle shuttle service was good
Amazing water pressure great shower very hot water
Stayed in March 2024
Reviewed: 1 April 2024
Geoff
United KingdomThe location is excellent, and rooms are exactly as described. The staff were very friendly. The restaurant was excellent with super food and customer service.
Stayed in March 2024
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