Rooms had no tea, coffee, water or biscuits. Disappointing for the price paid.

Clean, well planned, quiet.

Stayed in April 2024

Cost of restaurant food.

The people and the food

Stayed in April 2024

I did not appreciate the difficulty of the parking of cars in the city of Leiden.

All staff friendly, and helpful, and spoke English to a high standard willingly. Restaurant a real joy, re-quality of service , the menus, and pricing, thank you.

Stayed in September 2023

It’s far from the center if you do not have a car. As someone who had meetings in Leiden center it was a bit of a hassle. But the room size and comfort made up for it.

Room was spacious, the buffet breakfast area was nice, bike rental option was also great. The bus is very accessible, across the street from the hotel and takes you straight to Leiden Center.

Stayed in July 2023

Layout of bathroom - shower cabin was very small

Location

Stayed in July 2023

The gym was too small, and very limited equipment. The weather was good so I had the option of going for a run in the surrounding neighborhood (lots of cycling so I'm assuming its safe) but could not (time challenges)

The patio is quite nice beside the canal, watching the boats while you have a meal is quite nice. The historic properties of the structure were integrated quite well into a modern twist. The food was very good, the bar was reasonable, the staff were very friendly and helpful (I forgot my travel adapter and they had a spare one they let me use).

Stayed in May 2023

None

Tranquility, comfort and cleanliness

Stayed in May 2023

restaurant closing at 10 PM

acceptance of 4 adults in family room

Stayed in April 2023

Ideal location with direct buses into Ghent central bus statiion and back, running up until past midnight, journey taking under 10 mins. Good coffee facilities in room.

Stayed in April 2023

The hotel seemed to be short of staff and tried to reduce room cleaning. Would have been happy for towels to be left but room serviced but that option did not seem to be available.

Room was good size. Bed very comfortable. Breakfast buffet had a good selection if a little pricey.

Stayed in April 2023

Small shower

Clean room and very spacious.

Stayed in April 2023

no water in the room/fridge; water pressure from the tap was very low; it was all a bit too expensive for what was offered

location

Stayed in January 2023

Heating/AC had issues, the room was too warm and the only way to regulate the temperature read to open the window.

Close to where we needed to be, and ready to reach by car. Friendly staff, neat and clean room.

Stayed in December 2022

breakfast

security clean room staff amazing views available space for parking

Stayed in October 2022

Bathroom was a bit dated, but fully functional! The restaurant staff was unexperienced, slow in service, they did not come to our table very often. We ate dinner in the restaurant twice and twice we had this service. The double bed had single sheets which my partner and I did not like.

The restaurant was top-notch. Breakfast was amazing. The hotel staff were friendly and accommodating. Room was large, clean and comfortable!

Stayed in November 2022

Nothing.

Excellent hotel, provided transport to the Corpus conference centre. No 43 bus brings you directly to the lovely charming town of Leiden. Staff very helpful and welcoming. Room very comfortable, really spacious,well equipped. Dinner lovely,staff very attentive. Couldn't fault. Would use again. Would recommend.

Stayed in September 2022

I woke up early in the morning to the sound of doors being opened and closed by guests. So, sounds could be heard brightly from the hallway in my room.

Stayed in September 2022

Nothing

Everything oke

Stayed in August 2022

two single beds pushed together instead of a double

location food

Stayed in September 2022

toilets maintenance was poor and shower cabin is uncomfortably small , and slippery. Had to be careful when stepping out of shower cabin, luckily handlebar inside cabin.

location at riverside is pleasant but access to terrace was restricted in some areas

Stayed in September 2022

nice quiet location, on edge of city. Lovely room with balcony. Very nice food. breakfast extra.

Stayed in August 2022

love it

Stayed in July 2022

Nothing. If I had to say something, not enough tea and coffee in the room, this would be my only mention.

The whole experience was excellent. The room clean and spacious. The restaurant clean and well presented. All staff absolutely welcoming

Stayed in July 2022

A little smile from 1st receptionist and a little more assistance. Small lift out of order for two days.

All went extremely well. Receptionist on arrival not very helpful but next day young lady was superb advising us on bus travel and where to make for in city. Breakfast was excellent and dinner very good. Waiting staff very attentive and helpful. Riverside location above expectations. All in all a big Thank You.

Stayed in July 2022