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Reviews of Ruby Emma Hotel Amsterdam 4 stars

Amstelvlietstraat 4, Oost, 1096 GG Amsterdam, Netherlands

#89 of 465 hotels in Amsterdam

Guests' Choice

Review score

Based on 2387 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    8.9

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 23 May 2024

    8.0
    Amazing, nice staff, great service
    • Business trip
    • Group
    • Cosy
    • Stayed 1 night

    nothing

    All okay for me. I will definitely stay again in one of the Ruby hotels I like the concept to "call my elevator" awesome.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cosy
    • Stayed 3 nights
    • Submitted via mobile

    Design and space.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    very comfortable and entertaining
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted via mobile

    absolutely nothing i loved how everything was about it

    very comfortable and we could rent a guitar during our stay as there is an amp and speaker provided in the room which i loved

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Lovely
    • Stayed 1 night
    • Submitted via mobile

    Clean modern building. Great facilities friendly staff around 10 minuets in a taxi to the centre.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Mate
    • Stayed 3 nights

    Self-check-in, no reception, queues in the lobby.

    smart room, good sleep, delicous breakfast

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Mate
    • Stayed 2 nights
    • Submitted via mobile

    Self check-in is a bit annoying. Everything else is great!

    Great value for this price! Looks very good and it is in general very comfortable

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Great hotel and location, would be happy to go back!
    • Leisure trip
    • Family with young children
    • Wow
    • Stayed 2 nights

    Lack of warm breakfast food.

    Great continental breakfast (but no warm food items). Very confy beds. Nice room and hotel design and layouts. Very convernient to Metro with very regular service to Amsterdam Centraal.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Did the job.
    • Business trip
    • Couple
    • Cosy
    • Stayed 2 nights
    • Submitted via mobile

    We booked the restaurant online only to be told when we arrived it was closed.

    Location and the bar staff. In particular Charli.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    amazing experience
    • Leisure trip
    • Couple
    • Lovely
    • Stayed 2 nights
    • Submitted via mobile

    my stay was to short 😁

    super futuristic & peacefull

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lovely
    • Stayed 3 nights
    • Submitted via mobile

    Room was very modern, love industrial vibe with Marshal radio and speakers. Breakfast was nice, location very easy to navigate.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    We enjoyed our stay but for the price we were not blown away by the hotel.
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very expensive. The location could have been better for the price (around 20-mins combined for the metro and walk to attractions).

    The room was very clean and comfortable. It had great views and was very modern. The staff were helpful and the hotel is an easy 10 minute metro ride away from Amsterdam Centraal.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Will recommend it!
    • Leisure trip
    • Family with young children
    • Cosy
    • Stayed 3 nights
    • Submitted via mobile

    The toilet in room is too far from the sink. Always have to go around the bed to wash hands after toilet.

    Berry morden and clean

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Beautiful hotel with amazing view and amenities. Nothing around the neighborhood but train is nearby
    • Leisure trip
    • Family with young children
    • Resident
    • Stayed 6 nights

    Neighborhood is relatively quiet with nothing much to do. No walking distance restaurants and the only option was a small bakery and McDonalds. Room was dusty and didn't look well kept. Stains in the cupboards that looked like mold? Coach and coffee table were dirty and battered. At 300 euro a night, we were hoping the furniture would be better.

    Beautiful hotel with floor to ceiling windows and a beautiful view of Amsterdam. We stayed in one of the Resident Room (largest suites available). Staff was very friendly and helpful in identifying places to go, eat, and visit. Shout-out to Celeste at the reception for her immaculate service! Love the bathroom interior and layout of the room. It was on a corner on the 17th floor so we were able to see views for miles. Very easy trains 5min walk from the hotel to central station. There are 4 trains at this stations so you literally don't have to wait longer than 5mins each time. The check-out was super simple and efficient!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Cosy
    • Stayed 3 nights
    • Submitted via mobile

    Located in a quiet area with metro station in 2 minutes walk allowing easy access to city centre. Room was spacious with a lot of natural light and comfortable bed to relax

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Good location. Everything automated. Would prefer more human interaction.
    • Leisure trip
    • Group
    • Lovely
    • Stayed 3 nights
    • Submitted via mobile

    There was a complete lack of any human interaction at all. I stayed for 3 nights and didn’t speak to any member of staff at any point. Everything was automated. That might sound cool but it meant that there was no one around to deal with problems or issues (the AC in my room didn’t work - the TV didn’t function properly). It is a good hotel but the lack of human contact means that I left feeling a bit underwhelmed despite the hotel being well equipped and in a good location.

    The hotel was modern and slick.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    n/a
    • Leisure trip
    • Couple
    • Cosy
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    great interior

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    MOST ENJOYABLE HOPE TO RETUTN
    • Leisure trip
    • Couple
    • Cosy
    • Stayed 3 nights

    N/A

    LOVELY MODERN ROOM GOOD BREAKFAST WONDERFULL HELPFUL STAFF

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Fantastic place great location
    • Leisure trip
    • Group
    • Cosy
    • Stayed 2 nights
    • Submitted via mobile

    Great place would go again for sure !

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    It’s a pretty good place to stay.
    • Leisure trip
    • Group
    • Lovely
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have more selections of cereals, the breads should be sliced, to many hands handling the bread’s even though a cloth was over it. If not going to refill bowls they should be removed or put a bit in bowl.

    The location was great. The metro real close.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Everything was perfect including room, location, friendly staff, many thanks to Andrea .
    • Leisure trip
    • Group
    • Mate
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be improved.

    Breakfast could be better. Location was perfect.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Fantastic
    • Leisure trip
    • Group
    • Loft
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel room was fantastic and maccis a cross the road was great for late nite munchies

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    We would recommend this hotel and stay again. I would definitely try one of their others locations
    • Leisure trip
    • Couple
    • Wow
    • Stayed 6 nights
    • Submitted via mobile

    The floors could have been vacuumed better. There’s no hotel shuttle for airport pickups or drop offs. They do not offer washcloths. The WiFi was spotty a few days. We stayed during King’s evening and King’s Day. On the evening before king’s Day, the restaurant on the top floor (21st floor I think) had a private party that played techno music ALL night. I could hear the beat of the music with my ear on the pillow the entire night, and I was on the 8th floor! When you have traveled far and are dealing with jet lag, a good night’s sleep is essential for your next day’s activities. It was disappointing that the hotel allowed that party to go on at that volume all night.

    Breakfast had an amazing selection. The coffee was excellent! The bed was very comfortable for us, and we loved the outer window closures that allowed us to darken the room to our liking. We are glad we paid a little more for our room to have the extra space for the bathroom area. The shower was nice and we relied on the provided soaps, shampoo and lotions. They do not have washcloths, only hand towels and bath towels. WiFi could be spotty at times. The room could have used a more thorough vacuuming. We would recommend this hotel and would book again/ stay at one of their other hotel locations.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Lovely
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast with fresh cut fruit, not a frozen mix like in many hotels. Excellent coffee from Hausbrandt. Modern and a lot of dimmable lights in the room

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    FABULOUS! and super comfy!
    • Leisure trip
    • Couple
    • Cosy
    • Stayed 1 night
    • Submitted via mobile

    a little pricey but personally i think it was worth every penny. the room was lush and sparkling clean, the bed was HUGE and super comfy, the bar area was fantastic too. I can’t wait to go back. location was amazing too.

    Stayed in March 2024

Showing 1 – 25

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