The stairs were narrow up to the hotel entrance and steep and turning to the floors for the rooms. NOT suitable for anyone who has difficulties in walking. NO lift.The room is only cleaned every 3rd day. The other days the change the towels and empty the bins, they don't make the bed or sweep the loor or clean the bathroom.

Location was great, quiet part of town with easy access to public transport and all tourist sites. Lots of nightlife and restaurants walking distance. Reception staff very pleasant.

Stayed in May 2024

When we checked in the receptionist did NOT tell.us that our room was on the fourth floor with extreme steep stairs and the lift was out of service. If you have any mobility issues this hotel is not for you. The hotel is old, which is fine, but it really is very dated. They ask for €100 security for damages when you check in but there is nothing in the room for the value of €100!!!

The location of the hotel.is really good Walking distance to the centre.

Stayed in April 2024

The stairs were more like ladders - very steep. The windowsill was very tired and almost rotten.

Great location! Comfortable bed. Good water pressure in the shower.

Stayed in April 2024

Difficult to access reception up a set of very steep and very narrow stairs - think “ladder” - blocked by scaffolding. OK for mountain goats, not so good for anyone not 100% fit and mobile. I’m about 80% so made it just! Easier going up than down. We could not open the curtains as our window looked straight into another bedroom. Me and the guy opposite got quite a fright first morning we decided to check the weather.

Clean, warm, comfy beds. A place to put your head down, not loiter.

Stayed in April 2024

The cleaning personnel were loud talking in the corridors at 8 am.

Stayed in April 2024

Stairs. Too many stairs and not safe. Just getting into the building you have to navigate steep stairs and around scaffolding. One older couple had to help a pair of elderly women get their luggage up a few flights of stairs. Where is the help. At least one of the parties refused to stay any longer and requested a refund and re-booked elsewhere.

The location is great, close to museums and galleries, parks, etc. Only a 15 minute walk from the convention centre. Public transit is everywhere and the trip to and from the airport is a breeze.

Stayed in March 2024

stairs was very bad and dangerouse, no shampoon, window does not working in the room

location normal

Stayed in April 2024

Nothing

Near all transport and facilities

Stayed in March 2024

I understand renvovation are need but this was not stated before we got there the entire place was covered in scaffolding which ruined any view. The room was also not that clean there was cup stains on the table and the shelve above the bed which I could easily wipe off, the floor was not hovered in our room throughout the staff nor was bedding changed The step to accessed reception were dangerous with scaffolding poles in the middle of there making near impossible to pass with luggage Step inside the building were like something In Faulty towers We also stayed in the first room up the stairs which meant we could hear everything from people coming Iin And out which almost sounded like there were in our room Unable to relax throughout the day due to noise from ongoing renovations Not suitable for anyone that had mobility issues

Very close to town centre lots of shops pubs and great night life close by, Room was spacious

Stayed in March 2024

High steps and scaffolding that was dangerous

Cleaness

Stayed in March 2024

Very steep flights of stairs and the lift was out of order. Small, poky bedroom with a very hard bed. Shower was ok.

Reception staff were friendly and helpful. Location is good- central to the city

Stayed in March 2024

Room had many issues had a big hole in the wall, werid stains in bathroom. Room didn’t look anything like picture was very small, lift was out of service.

Staff were very helpful and friendly always someone there to help. Great location

Stayed in March 2024

No air conditioning and the room was extremely hot, and very steep stairs with no working lift.

Staff were very nice and helpful, and the location of the hotel was a walks away from everything.

Stayed in February 2024

Room was small for a double and the shower was difficult to keep at the correct temperature due to it going hot and cold continuously

Cleanliness, pleasant staff and great location

Stayed in March 2024

The lift was not working and I was on the 4th floor. Staircase was very steep and narrow foot steps. I would suggest they warn people who may have a disability about the steepness of the stairs. The television was not working and I couldn’t pick up Wi-Fi in the room

The breakfast was good and location perfect. It was close to canal cruises and close to restaurants and bars

Stayed in March 2024

the steep stairs but it was all good

bed was comfy amazing location

Stayed in March 2024

the room on the 4 th floor was up very steep stairs . it was a small room and called canal vie but the windows are very small . stick to lower floors

the locationn is good just off liedsplein

Stayed in March 2024

The room was very compact and unusually set out. There was also an odor coming from the bathroom. The room was ok though and the bed was comfortable. Location was great and staff very pleasant

The bed was extremely comfortable

Stayed in March 2024

But far walk from the centre

Easy to find Staff was nice Bed was comfortable

Stayed in February 2024

There was mould!!! There was mould around the window which was right next to the bed which was a bit gross. The stairs are very narrow but it wasn’t much of an issue but definitely could be for some people.

I really liked the location, great for bars, shops and tram links. The actually room was cute, it had all the essentials and I was happy there was a small fridge and large shower area. I also liked that the windows open nice and wide

Stayed in February 2024

The rooms are tiny there is no space for your belongings

It was very good location

Stayed in January 2024

Great location very central

Stayed in February 2024

Room small and plain, twin beds pushed together not apart as they are in the photos. There was no remote for the TV, plug sockets not in good places, lucky i had an extra long charging cable. The lights above the bed didn't work.

The location and staff were great. The heater worked well and the bed was comfy.

Stayed in December 2023

The noise from everywhere was terrible you could hear yhe vleaners shouting and banging the walls were paper thin.

Shower was ok

Stayed in January 2024