Room a little small

Location Transportation Security

Stayed in May 2024

It was a great experience. Staff was very helpful.

Stayed in April 2024

Out of town

Room was good

Stayed in May 2024

The hotel is located 2 metro stops from the Central Station so just few minutes. The place is quiet and near a small shoping center with fast food restaurants. The breakfast in the hotel is sufficient, you can also have very good pizzas in the evening at the bar.

Stayed in May 2024

Good location

Stayed in April 2024

Only thing- the pillows were too big for me and also for children.

Stayed in April 2024

None

We did a 3-country train hop from London to Belgium to Amsterdam and stayed in 3 different hotels. Mercure is by far the best we’ve stayed at! Very clean specially the bathroom and service is just phenomenal! The train station is a couple of minutes walk, location is very central. Best value for money!

Stayed in April 2024

Nothing

Very modern and clean. Had everything we needed. Reception staff very helpful and friendly. Next to a metro station, small supermarket and food court.

Stayed in April 2024

nothing

Location, cleanliness, modern, great size room.

Stayed in February 2024

Breakfast buffet is a little pricey, however, it was great and had lots of choices. We did make sure to get our money's worth.

Great location next to the metro. Very convenient and easy to use. Doesn't take long to get to where you need to go. The Heineken Experience which was across town from us was only four stops away (10 minutes). From there the Rijks and Van Gogh Museums were a short walk away. The hotel is very nice and the staff were super friendly and helpful. Breakfast buffet was great although a bit pricey. There is parking which we used and it was convenient. Would recommend to anyone visiting Amsterdam. We would definitely stay here again.

Stayed in March 2024

Nothing

Big room & very nice bed& big toilet

Stayed in March 2024

Nothing. Everything was perfect during our 8 nights stay.

Location was perfect! Just a step outside the Noord Station, which is 2 stops away from Amsterdam Central.

Stayed in March 2024

Location, clean rooms, and personnels’ behavior towards to customers

Stayed in April 2024

Close to metro and convenient access to city centre

Stayed in April 2024

The staff

Stayed in April 2024

Very limited parking on site. By 16:00 all parking bays were full. Another guest was also trying to park. Friendly staff quickly produced a map of alternate parking (which suggests this is a common problem). Parking found 10 minutes walk away. Not ideal if arriving in the dark in an unfamiliar part of town.

Great breakfast - good selection. Fantastic location to access centre of Amsterdam. Very clean and modern room. Plenty of USB, USB-C and plug sockets. Good size silent fridge.

Stayed in April 2024

Nothing.

Clean. Great location, fairly priced.

Stayed in March 2024

Everything literally; the hotel is amazing, the staff is so kind and thoughtful. The metro station is right there, so even though you are on the north side, you can still get to the city center in 10 minutes.

Stayed in March 2024

Bedding was very comfortable but a little too warm (down comforter) for sleeping at night. We couldn’t get our thermostat in our room to go below 20.6 Celsius, even after having a hotel staff member coming to look at it (it’s supposed to be able to go down to 19 Celsius according to the thermostat). And the shower in the bathroom feels wonderful but there is not enough of a partition between the shower and the floor outside of the shower so you end up having a partially wet floor in the bathroom after every shower (we just used towels to soak it up).

Our family (two teenage boys) loved the hotel’s location (it’s RIGHT next to the Metro yet quiet!) and their delicious breakfast buffet that started our mornings before touring the City.

Stayed in April 2024

Carpet in the room, we couldn't switch off the AC

Breakfast, bathroom, near metro station

Stayed in April 2024

Very close to Amsterdam Central station by metro. Also close to the metro station. Modern, clean, no fuss hotel and a easy and fast way to access the city center by metro instead of staying in a more expensive, less modern accommodation.

Stayed in March 2024

We loved the location. It was so easy with transit. The room was very nice and the beds were super comfortable. We were very happy with our choice and would stay again.

Stayed in March 2024

Great breakfast options for vegetarians

Stayed in March 2024

Not much to be improved. The room is a little bit small but good enough for single person to live in. Location is near the Noord station,5 min walk from the station. A little bit back street with few people smoking, but as the location is near local residence thus relatively safe.

Very nice clean modern room with very convenient and neat facilities. Hotel staff is very goof attitude and help you in anyway they can. The room is very quite.

Stayed in March 2024