Den Texstraat 5, Amsterdam City Centre, 1017 XW Amsterdam, Netherlands
#392 of 465 hotels in Amsterdam
Guests' ChoiceBased on 258 hotel reviews
7.0Cleanliness
7.4
Comfort
7.2
Location
8.7
Facilities
6.6
Staff
8.7
Value for money
6.8
Free WiFi
7.7
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End of dialog contentReviewed: 23 May 2024
Nazneen
United StatesThe narrow steps and the lack of an elevator is wry inconvenient. Our room was very small with barely any space to move around. There was also no storage room so we had to spend almost extra $30 to store our luggages for 4 hours near the train station.
The location is the best part about the place. The gentleman at the front desk was extremely helpful and kind. If I remember correctly I think his name was Chan or Chang. He helped us with out large suit cases up the narrow stairs and also allowed us to check in early.
Stayed in May 2024
Reviewed: 12 May 2024
Paolo
FranceThe conditions of the room and the hotel entrance are far from good. There were many electrical cables over the floor which is good for charging many devices, but they vould have been arranged better e. g. fixed to the walls. The small glass shelf below the mirror in the bathroom was almost detached from the wall, and hanging such that one could not use it (see photo). One day a glass was detached from the frame of the hotel secondary entrance, and was about to fall.
The location, first, and then the availability of a room with four beds
Stayed in April 2024
Reviewed: 29 April 2024
Vedantha
DenmarkSteps were not friendly for my kid and it would be great if there was a door mat for washroom
Location and cleanliness
Stayed in April 2024
Reviewed: 24 April 2024
T
Colombia1) It is 2024. It is not that hard to improve your wifi. Very slow. 2) No outlet for refrigerator. I had to move the bed, carry the refrigerator to an outlet. However, nice touch if you do not have to move it. 3) What really bothered me was the sky light. No covering and with an almost full moon, there was way too much light enterin the room. The really negative thing was at best just a lot of black dirt around the window frame or at worst there was mold growing up there.
So much potential with excellent receptionist, comfortable bed, good shower, quiet room and excellent location.
Stayed in April 2024
Reviewed: 13 April 2024
Maria
Italyroom with skylight and broken curtain, so awake from 6am because the room is very bright. no linen change, shower gel and shampoo available for a shower in 4 days. never done any cleaning. TV and bed lamps not working
excellent position
Stayed in April 2024
Reviewed: 8 April 2024
Russell
United KingdomThe 3rd bed in our triple room was only a futon.
Nice quite location but close enough to everything you need, very helpful gentleman working the reception who gave us some very useful info
Stayed in April 2024
Reviewed: 26 March 2024
Mateusz
RussiaAlthough, the hotel was great value for money and it’s an excellent place to stay for one or two nights it might not be the best place if you are staying longer than that.
The hotel was great value for money. Great location, refurbished bathroom and very friendly staff.
Stayed in March 2024
Reviewed: 25 March 2024
Calvin
Canadathe location, cost and efficiency all good
Stayed in March 2024
Reviewed: 5 March 2024
Dzmitry
GermanyVery slow internet
Hot shower, clean bed. Refrigerator, good location.
Stayed in March 2024
Reviewed: 17 December 2023
Konstantinos
GreeceIt was a bit narrow and the staircase a bit steep
Right in the center close walk from everything. Quiet
Stayed in December 2023
Reviewed: 29 November 2023
Maria
Puerto RicoThe property is very well located and the price is excellent!! Is very homey, the bathrooms are excellents!
Stayed in November 2023
Reviewed: 25 November 2023
Maurice
LuxembourgVery stressful receptionist after a long trip and plenty of road works, making it difficult to reach the place with a reception closing at 10pm
Ideally located close to the city center and the Heineken experience and parking
Stayed in October 2023
Reviewed: 16 October 2023
Roope
FinlandReally friendly and helpful staff
Stayed in October 2023
Reviewed: 7 October 2023
Vinícius
BrazilVery small room, the bathroom sink doesn't even fit your hand. The hotel did not have a service to leave bags before check in or after check out.
Good location, room had a small fridge.
Stayed in October 2023
Reviewed: 2 October 2023
Aydin
CanadaSize of the room
Friendly staff, cleanness, location
Stayed in October 2023
Reviewed: 22 September 2023
May
GermanyThere is no luggage storage, other than that it’s all fine.
They gave me room upgrade and the receptionist is helpful. The location is close to Tram and museum square. The stair is same with every Amsterdam places.
Stayed in September 2023
Reviewed: 16 September 2023
Jason
IrelandI liked everything
Very near to the metro so it was easy to get around
Stayed in September 2023
Reviewed: 7 August 2023
Julien
GermanyRoom very small. Hotel manager. No breakfast.
Residential area, so quiet place.
Stayed in August 2023
Reviewed: 26 July 2023
Nathan
IrelandRoom was on the small side and was cramped. The price is a bit much given this. Asides from those minor things, the accommodation was suitable.
Receptionist was very helpful and accommodation was nice enough. Good location, being close to the metro.
Stayed in July 2023
Reviewed: 17 July 2023
David
United KingdomBit basic overall but the price was good so probably a fair trade
Location was good, right opposite the Heineken place. The rooms were clean and functional so no real complaints
Stayed in July 2023
Reviewed: 6 July 2023
Tais
United KingdomI’m front of The Heineken Experience
Stayed in July 2023
Reviewed: 1 July 2023
Melvina
IndiaThe stairs were too narrow and steep. The room for two was very very small and inconvenient, could not move around comfortably. Also toilet was very smsll
The cleanliness
Stayed in June 2023
Reviewed: 27 June 2023
Mohammed
United Arab EmiratesPrice is high in comparison to value. No safe inside the room. No housekeeping was done throughout my 5 nights stay, fresh towels were brought in the room only. Stairs are very narrow, which is something typical in Amsterdam.
Staff are amazing, they are welcoming and helpful. It was nice of them they have upgraded my room to a higher category. Although the location is not exactly in the city center, but it is located 2-3 minutes away from several public transport options. Also, there are nearby restaurants and shops.
Stayed in June 2023
Reviewed: 7 June 2023
Nina
SwedenThe room was very small, could hardly fit our suitcases.
The location was amazing!
Stayed in June 2023
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