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Reviews of Hotel Kap City Centre 2 stars

Den Texstraat 5, Amsterdam City Centre, 1017 XW Amsterdam, Netherlands

#392 of 465 hotels in Amsterdam

Guests' Choice

Review score

Based on 258 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    6.6

  • Staff

    8.7

  • Value for money

    6.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 23 May 2024

    7.0
    Good location and staff but needs to be refurbished
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The narrow steps and the lack of an elevator is wry inconvenient. Our room was very small with barely any space to move around. There was also no storage room so we had to spend almost extra $30 to store our luggages for 4 hours near the train station.

    The location is the best part about the place. The gentleman at the front desk was extremely helpful and kind. If I remember correctly I think his name was Chan or Chang. He helped us with out large suit cases up the narrow stairs and also allowed us to check in early.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    This is Amsterdam, if you do not want to pay a fortune
    • Family with young children
    • Standard Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The conditions of the room and the hotel entrance are far from good. There were many electrical cables over the floor which is good for charging many devices, but they vould have been arranged better e. g. fixed to the walls. The small glass shelf below the mirror in the bathroom was almost detached from the wall, and hanging such that one could not use it (see photo). One day a glass was detached from the frame of the hotel secondary entrance, and was about to fall.

    The location, first, and then the availability of a room with four beds

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Stay at Kap was pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Steps were not friendly for my kid and it would be great if there was a door mat for washroom

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: 24 April 2024

    6.0
    Potential to be much higher rated but seriously, put a little effort and money into it.
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1) It is 2024. It is not that hard to improve your wifi. Very slow. 2) No outlet for refrigerator. I had to move the bed, carry the refrigerator to an outlet. However, nice touch if you do not have to move it. 3) What really bothered me was the sky light. No covering and with an almost full moon, there was way too much light enterin the room. The really negative thing was at best just a lot of black dirt around the window frame or at worst there was mold growing up there.

    So much potential with excellent receptionist, comfortable bed, good shower, quiet room and excellent location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Excellent position, for the conditions the structure is not recommended
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    room with skylight and broken curtain, so awake from 6am because the room is very bright. no linen change, shower gel and shampoo available for a shower in 4 days. never done any cleaning. TV and bed lamps not working

    excellent position

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    First time in Amsterdam won’t be our last
    • Leisure trip
    • Group
    • Standard Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The 3rd bed in our triple room was only a futon.

    Nice quite location but close enough to everything you need, very helpful gentleman working the reception who gave us some very useful info

    Stayed in April 2024

  • Reviewed: 26 March 2024

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although, the hotel was great value for money and it’s an excellent place to stay for one or two nights it might not be the best place if you are staying longer than that.

    The hotel was great value for money. Great location, refurbished bathroom and very friendly staff.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    thank you for the fine place to stay...happy to stay there again
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 2 nights

    the location, cost and efficiency all good

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very slow internet

    Hot shower, clean bed. Refrigerator, good location.

    Stayed in March 2024

  • Reviewed: 17 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It was a bit narrow and the staircase a bit steep

    Right in the center close walk from everything. Quiet

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is very well located and the price is excellent!! Is very homey, the bathrooms are excellents!

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Convenient close to all Amsterdam hot spots. Limited services on site.
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very stressful receptionist after a long trip and plenty of road works, making it difficult to reach the place with a reception closing at 10pm

    Ideally located close to the city center and the Heineken experience and parking

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Really friendly and helpful staff

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    Good location
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 3 nights

    Very small room, the bathroom sink doesn't even fit your hand. The hotel did not have a service to leave bags before check in or after check out.

    Good location, room had a small fridge.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Size of the room

    Friendly staff, cleanness, location

    Stayed in October 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no luggage storage, other than that it’s all fine.

    They gave me room upgrade and the receptionist is helpful. The location is close to Tram and museum square. The stair is same with every Amsterdam places.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Very near to the metro so it was easy to get around

    Stayed in September 2023

  • Reviewed: 7 August 2023

    6.0
    Better not need to interact with the hotel manager
    • Leisure trip
    • People with friends
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very small. Hotel manager. No breakfast.

    Residential area, so quiet place.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Very good stay
    • Leisure trip
    • People with friends
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was on the small side and was cramped. The price is a bit much given this. Asides from those minor things, the accommodation was suitable.

    Receptionist was very helpful and accommodation was nice enough. Good location, being close to the metro.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    6.0
    Decent hotel a stones throw from the action
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit basic overall but the price was good so probably a fair trade

    Location was good, right opposite the Heineken place. The rooms were clean and functional so no real complaints

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    For the price and location was not bad being mid summer. For travellers
    • Leisure trip
    • Couple
    • Standard Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I’m front of The Heineken Experience

    Stayed in July 2023

  • Reviewed: 1 July 2023

    6.0
    Average review
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs were too narrow and steep. The room for two was very very small and inconvenient, could not move around comfortably. Also toilet was very smsll

    The cleanliness

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Good calm stay for a short stay
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Price is high in comparison to value. No safe inside the room. No housekeeping was done throughout my 5 nights stay, fresh towels were brought in the room only. Stairs are very narrow, which is something typical in Amsterdam.

    Staff are amazing, they are welcoming and helpful. It was nice of them they have upgraded my room to a higher category. Although the location is not exactly in the city center, but it is located 2-3 minutes away from several public transport options. Also, there are nearby restaurants and shops.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    6.0
    Great location, okay for a night or two, but it is way too small considering the money paid
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small, could hardly fit our suitcases.

    The location was amazing!

    Stayed in June 2023

Showing 1 – 25

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