The breakfast wasn’t great and it wasn’t central enough for our liking

Cocktail’s were great and the rooms were lovely with a great view over Amsterdam

Stayed in May 2024

The room cleaning service could be improved and scrambled eggs should be made not from powder 😉

I was looking for a hotel in Amsterdam that would be relatively close to the center, with a comfortable, clean room, and at the same time relatively affordable. I chose Holiday Inn Express and I am satisfied. The hotel is located in a nice, quiet neighborhood. To be in the very center you need just a short walk or a minute's bike ride, and then a free ferry runs every few minutes in both directions ( 3 minutes to cross the water) This ferry transport has its own atmosphere. It is also close to the metro, about 700m, although we only used it when returning to the airport. Great location. The rooms are modern and clean. Comfortable bed. Breakfast is monotonous (basic - the same thing every day but plenty of it), you can generally eat enough. There are two nice markets right next to the hotel. Staff helpful. Wi-fi worked flawlessly. To sum up, it's a nice place to stay in the city, a real 3*. Nothing to complain about, but also nothing to really admire.

Stayed in June 2024

There was no tea or milk in the room. The stereo downstairs created a thumping that disturbed us on the 10th floor.

The bed was comfortable and the room was clean. The staff were very helpful.

Stayed in June 2024

Nice, spacious room that was clean. Lovely staff. You know what value you getting for the price.

Stayed in May 2024

Would be good if more shelves or bench to put luggage I did notice the grout in the tiles in the lower have of the shower needed a good scrub, I did let staff at reception know when checking out. Was surprised wine glass etc were not removed from room when room daily clean. Used Plastic cups in bathroom were not replaced daily.

Breakfast was great, plenty of choice, including gluten free and choice of milks. Some staff were very unhelpful when asked to replace cutlery or plates. Other staff very helpful.

Stayed in May 2024

too far from restaurants with the exception of lowlander which was fabulous holiday inn restaurant very disappointing limited menu and very average dinner

breakfast included supermarket across the road

Stayed in May 2024

It was a little bit far from stations, bus stops. It was very uncomfortable.

Property was clean, staff was pleasant also.

Stayed in May 2024

Stayed on 9th floor, one of two lifts didn’t work until the second one also stopped for two days!!! Not good for elderly or those carrying bags. Perhaps getting them fixed and serviced asap is a thought. Location is only fair re airport/outer cruise terminal. Area is a bit dodgy, graffiti and rubbish but didn’t get hassled or anything.

Modern, clean, great breakfast and friendly staff, short walk to supermarkets and wine store!!

Stayed in May 2024

Small room, bed sheets didn’t change though they were dirty, not so clean room,reception is not available 24 hours , no value for money too expensive

Friendly staff, close to metro station, Nice breakfast,

Stayed in May 2024

Not enough variety at breakfast regarding cereal but other than that nothing at all everything great

The Hotel itself was very clean and comfortable Beds were very comfortable and the housekeeping lady we had was fantastic .Downstairs Staff not happy or welcoming only Anna very friendly and helpful

Stayed in May 2024

The only thing, which we had small problem with, was the breakfast - there was quite lack of capacity, small dining room and during rush hour we were unable to even stand, nor go to the buffet for food and beverages. But the breakfast itself was tasteful and rich of choices.

We liked the rooms, we had everything what we needed. Also the staff was very helpful. The bus station is really close to the hotel, metro is a bit further and the farry is 1 km away. There is a supermarket almost next to the hotel.

Stayed in April 2024

It is little bit far on station. You need to walk 10mins. The ac is not cooling.

The breakfast is good and also the room is clean. You can see the view on window.

Stayed in May 2024

Restaurant was having very limited food options

Breakfast was good and had a good variety

Stayed in April 2024

Breakfast was very good

Stayed in April 2024

the breakfast was very simple. it could be a bit more elegant. i was given a single twin bed when i had asked for a queen or king. i fell at night. there was no safe in the room plastic cups ?? a bit expensive

it was a nice clean hotel with decent amenities and a nice lobby and bar.

Stayed in May 2024

not much really - the elevators were a challenge (only one operating) so those wait times at check-in and check-out were quite long

breakfast was satisfying with plenty of choices

Stayed in April 2024

Nothing

Relaxed atmosphere, good breakfast

Stayed in May 2024

There were two towers. Each tower had two elevators. One of the ones in the tower we were assigned did not work our entire stay. The hotel staff did everything they could to accommodate. One morning, both elevators were stopped, and work was being done to remedy the problem. We were allowed to use the staff elevator, which helped. Unfortunately, the problem never was resolved.

Almost every aspect was great. The view from the windows was great. Anastasia was more than exceptional as our desk assistant.

Stayed in April 2024

There was only one elevator working and lot of guests using it. Heavy construction around the hotel.

The height of the building and top floor with best view

Stayed in April 2024

We asked for an extra bed and when we arrived it was not arranged. Also we had to ask twice to have an extra set of towels for the third person. There was one lift not working the whole time we were there, so only one lift available for one of the towers with 14 floors. You can imagine how long it takes to go from/to your room when the lift is stopping at every floor picking up people and sometimes was full to even fit. The restaurant has the same menu of 3 plates everyday. Room has no proper closet.

Decoration is nice, employees are friendly, great views from upper floors Decently close to the metro and ferry to Amsterdam Central.

Stayed in April 2024

Very limited cooked breakfast. My wife has a gluten intolerance & the choice of gluten free was very basic.

Very clean & modern hotel.

Stayed in May 2024

It was quite busy and crowded, breakfast staff was clearly stressed and a bit curt.

Generally good breakfast selection and variety - I would have appreciated some more warm vegetarian offerings.

Stayed in May 2024

It was good.

Stayed in May 2024

I thought it was more central. A bit hard to get to with luggage from central Statuin

Comfotable rooms, great breakfast, friendly staff

Stayed in May 2024