56 Fluwelen Burgwal 2511 CJ Den Haag, The Hague City Centre, 2511 CJ The Hague, Netherlands
#34 of 52 hotels in The Hague
Guests' ChoiceBased on 144 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.1
Value for money
8.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 November 2023
Jeanette
United KingdomRoom felt a little tired - cups were dirty so could do with a bit of attention to detail. Good size bathroom and shower. It did feel a bit less like a hotel and more like an air bnb as we didn’t see anyone and the bar was shut at 10 when the front door shut but that was fine for us.
Great central location easy walk from Centraal. Had a very warm welcome on arrival from a very helpful chap who upgraded our room. Lovely building inside too. Didn’t opt for breakfast as no idea what price it was and so many great cafes around.
Stayed in November 2023
Reviewed: 8 November 2023
Astrid
AustraliaThe room decor overall was not the most modern this is a minor point and I got a good price
Good size room Bathroom has been recently renovated Small fridge is handy Central but quiet
Stayed in September 2023
Reviewed: 2 October 2023
James
NetherlandsGreat location
Stayed in October 2023
Reviewed: 17 September 2023
Emily
NetherlandsBeds and pillows are slightly soft
Very friendly and accomplished host Nice rooms with beautiful bathrooms
Stayed in September 2023
Reviewed: 10 September 2023
Jacqueline
FranceBeing overlooked. ...but then the windows opened...rather than relying on air conditioning and sit windows. Thanks Oscar for free upgrade
Oscar's cheerful welcoming sincere welcome
Stayed in September 2023
Reviewed: 4 September 2023
Rodrigo
BrazilPrice is a bit high
Location and comfort
Stayed in August 2023
Reviewed: 29 August 2023
Colm
IrelandVery little.
The staff were very friendly and inviting. Gave really good advice about the area. Made us feel really welcome.
Stayed in August 2023
Reviewed: 24 August 2023
Helen
SpainEverything was good
The room was comfortable, relaxing, nice bathroom, coffee/tea facilities, great location for sightseeing, shopping and plenty of nice restaurants nearby. Nice bar at the hotel. Very close to the station.
Stayed in July 2023
Reviewed: 8 August 2023
Mark
FranceSince the room was pretty spacious, 2 armchairs instead of one would be more appropriate. Not enough power points.
The hotel was well located and the room had really high ceiling and plenty of light. The bed was comfortable. We were on the 2nd floor so we benefited from a lift.
Stayed in August 2023
Reviewed: 4 July 2023
Catherine
AustraliaThis was a very nice hotel close to the station and the city centre. The manager was very friendly and gave us an upgraded room. The hotel was a classic old building that had been restored. breakfast was fabulous, very filling with a wide range of options.
Stayed in July 2023
Reviewed: 29 June 2023
Anthony
United KingdomLocation, comfort, breakfast, cordial host
Stayed in June 2023
Reviewed: 27 June 2023
Dimitrios
NetherlandsHot room during the summer
Very polite staff, space of room. They also took over my laundry for free
Stayed in June 2023
Reviewed: 15 June 2023
Rogelio
MexicoN/a
Oscar is the best
Stayed in June 2023
Reviewed: 11 June 2023
Geert
NetherlandsThe windows could not open and the AC seemed broken. The large windows caused the room to heat up during the day with no way to cool down. Furthermore, the bathroom had no way to ventilate and therefore it smelled quite badly. Lastly, the TV was not working, likely because the remote was of a different brand.
The rooms had a great traditional style and the staff was really friendly. Also the rain shower was nice and very spacious.
Stayed in June 2023
Reviewed: 27 May 2023
S
Netherlandselevator is small. 3rd floor only accessible with stairs. no airconditioning in the room.
the building, interior is characteristic very nice. room was good but no airconditioning. bathroom was clean and had everything needed.
Stayed in May 2023
Reviewed: 22 May 2023
Rupert
United KingdomA desk for working in the room was the only thing that would have been helpful.
Very nicely located, small hotel in the centre of the Hague, very nice staff. Hotel was clean and quiet
Stayed in May 2023
Reviewed: 17 May 2023
Lindsey
United KingdomThe wasn’t a plug socket near to the kettle so had to place it on the floor but this is more of an observation rather than a criticism
The property was very central to the town. The room was comfy and nicely decorated. There was a fridge and a decent bathroom
Stayed in May 2023
Reviewed: 23 April 2023
Gennaro
ItalyNo plugs near the bed.
Stayed in April 2023
Reviewed: 19 April 2023
Melanie
IrelandSuperb location. Short walk from Den Haag Centraal Station.
Stayed in April 2023
Reviewed: 13 April 2023
Hanneke
United KingdomI did not take breakfast. The location is very good regarding Central Rail way station. It was very quiet, hardly any noises. Only, the room was on the top floor and had no windows.
Stayed in April 2023
Reviewed: 12 April 2023
Ata_nik
FranceCentralized fan system, no option for in-room regulation.
Spacious rooms, comfortable king-size bed, extraordinary location ot few steps by the central rail station and the city centre, a lot of interesting places in the very close proximity and of course famous Oskar who is always friendly looking and ready to propose right answers to the guests! Parking in proximity on reduced prise for the guests.
Stayed in April 2023
Reviewed: 7 April 2023
Martin
Slovakiacold. they did not heat, despite The cold weather. if my thermometer application Worldwide well, there was only 16-17 degrees In hotel room….
location
Stayed in April 2023
Reviewed: 19 November 2022
Jeffery
United KingdomBreakfast too basic and expensive. Better options in the city centre.
Stayed in November 2022
Reviewed: 14 November 2022
Nevzat
QatarThe elevator reaches the second floor and if you are staying at the third floor, you should carry your luggage from the stairs. I did not have a huge luggage but it may be difficult for others.
The location was excellent - close to the train station and main attraction / restaurant sites. The owner was very helpful. The room was spacious and the bed was comfortable.
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content