We had a lovely stay. Everything was very clean and the hubs comfortable. Also the location is absolutely fabulous! Thank you!

Stayed in May 2024

To be honest, there wasn't much we didn't like. One area that could have been improved was the cleanliness of the bathrooms on the Saturday night of our stay. The nearest bathroom next to the sink was quite dirty, but since it was late, we didn't let it bother us too much and just used the other bathroom. These things can happen. I requested for it to be cleaned that same night by pressing the button. On Sunday morning, by the time we were getting ready in the bathroom again, it was being taken care of.

I really enjoyed the comfort of the rooms; they accommodated all our travel gear while still feeling cozy and inviting. The location was ideal, making it easy for us to reach the taxi boats, one of the main activities we had planned in Rotterdam. Additionally, one evening while working on some school assignments in the lobby, we were pleasantly surprised with a glass full of nuts, which was a very nice touch.

Stayed in May 2024

Everything

Stayed in May 2024

Clean, cheap, quiet

Stayed in May 2024

It's difficult to say what you didn't like when you say beforehand: "It was great as always...." .... I'll try anyway. It was certainly just a stupid coincidence that the bathroom and toilet on our floor were "out of order" during our stay. We understand that you also have to renovate from time to time, but it is of course not so nice when you as a guest are personally affected by this and have to go up and down the narrow stairs of the emergency staircase, which also somehow didn't smell pleasant and was only very poorly lit, every time you visit the shower rooms. Perhaps a little more light in the narrow corridor would have been good.

It was great as always. It's nice when the city host recognizes you. With this in mind, many thanks to Sanne and Annebel, who patiently helped us with all our questions and always had a smile on their faces, greeting us and saying goodbye, no matter when and how often we came or went. Also the possibility to store our luggage in the CityHub on the day of departure, after check-out, because we still wanted to relax and shop...that's just really great. I think the manager of the hostel, Tom, should also be mentioned here, who contacted me personally after my little criticism in October last year and resolved any differences. We love Rotterdam and come here several times a year. The City Hub certainly plays a big part in this.

Stayed in May 2024

We didn't had showers on our floor under construction

The location

Stayed in April 2024

The design of the place.

Stayed in May 2024

Incredibly "space efficient" rather than "cramped". The common area is great; the (shared) shower facilities are good; the capsules that you sleep in are really cleverly designed, so absolutely fine as long as you don't want to hang out in your room all day. The mattresses were comfy. You can use kettle and fridge in the kitchen area. Also, bizarrely, it was quieter than I experienced at so many posh hotels. It seems people behave with great awareness when they are in a corridor with 10 others nearby, whereas in pricey and nice hotels I have many times been inconvenienced by people partying in the next room or shouting noisy goodnights in the corridor at 2am.

Stayed in May 2024

No temp control for individual pods. The shared shower means some flip flops would be good. Would be good if WiFi was secured.

Pods work well. Feels very secure. Nice lounge. Excellent location. Shared facilities never crowded.

Stayed in May 2024

Amazing hostel, very clean and quiet. Bathrooms were fantastic, everything felt very luxury despite the price. Showers also had free shower gel and shampoo. Staff were very attentive and reachable from the app. Rooms were great, good ambiance with the lights and very comfortable beds Location was great right on a popular street for bars and food

Stayed in April 2024

Only negative points I can think of are the fact that there's no way to control the airflow to the pod (they do offer fans, but it wuld be nicer to be able to control external airflow) and lights are all on or off - I didn't download the app so no idea if there was an actual way to control it... not keen on the idea of downloading an app for couple of days stay. also the bed was not the most comfortable... would sink in the middle a bit.

The receptionist was really lovely and friendly, ready to answer my questions! The room was quirky as expected but it was definitely a cool experience. I too the "top bunk" format, which I think was actually really good. Location is great, super central and I could walk to most places. The toilets were clean and had shampoo and shower gel as well. Super practical check in/out and a wristband instead of card/key which took away any thoughts about it!

Stayed in May 2024

They can do a better job at dusting the pod but some areas may not be reachable.

It's a very comfortable and homey place despite the fact that it's a small room, you can do things comfortably like changing etc. Everything is kept clean and working great. They're very thoughtful about everything and it makes things easier. I also love that their staff engage with you as you wish! They're great.

Stayed in March 2024

Lights cycling through different colours. Should be able to stick to original preference or control without downloading another app.

Basic but everything worked. Little touches like Bluetooth speakers and free mint flavoured water. Wristband also worked well.

Stayed in May 2024

Room was a bit too small

It was neat Friendly and responsive staff Good facilities

Stayed in May 2024

Nothing

Everything! The bathrooms are super clean and look great! Comfortable beds, quiet at night, can adjust the LED lights in the room and can also play music through the speakers!

Stayed in May 2024

City Hub Hotel Rotterdam offers a novel pod concept for a memorable stay; our first time was met with a good experience. With a prime city location, all public transport options nearby, and main attractions within walkable distance and friendly staff and other facilities, we thoroughly enjoyed this unique experience.

Stayed in May 2024

Nothing!!

I was there before second time now we'll go back there...overall its realy good...friendly staff, self service for food and drinks...check in and out going smoothly..price/quallity good....don't have to ad something more

Stayed in May 2024

Well l enjoyed my stay here was for a number of days. The staff are friendly, l am from Australia and enjoyed chatting with the staff 😀 😄 they too helpful if you need something. Fantastic service Fantastic People. 👏 ❤️Diffently be back soon ❤️❤️❤️

Stayed in May 2024

Nothing specifically. The showers are shared that does not creates big problem.

Their staffs are very friendly and kind. Rooms are very cozy which actually gives a excitement to a person.

Stayed in May 2024

I hope they will have a kitchen !

The bed , the space !

Stayed in April 2024

Nothing bad to say.

Everything is just perfect. Super service, innovative technological approach, easy check-in, rooms are clean, nice design, there is place for working and chilling. Clean towels, bathrobes in the room. Rooms are small, but very comfortable and have all you need. Big space for bed, place for you clothes, easy to organize all your staff, sockers are on the both sides of bed and the room has an opportunity to listen the music and change the lighting of the room with the special app. I recommend this place for 1000%. My big respect for people who created that super hostel.

Stayed in May 2024

The men’s bathroom was a bit more nicer then the lady’s

The location was great, the Hosts where super friendly and flex. The bed with lights was great. All we needed on this city trip!

Stayed in April 2024

Very clean and tidy. I checked in on a machine, and it's easy to use. I selected a lower bed and it's comfort. The space may not suitable for a very big luggage, but normal size is OK. Not far from railway station, and very near to a metro station.

Stayed in March 2024

it‘s too hot in the cabines

It‘s enjoyable

Stayed in April 2024