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Reviews of Carlton Ambassador 4 stars

Sophialaan 2, The Hague City Centre, 2514 JP The Hague, Netherlands

#18 of 52 hotels in The Hague

Guests' Choice

Review score

Based on 350 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Very good stay here and will be returning ! We only stayed for one night but next time will be for longer !
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can say. Only thing the curtains very fragile to shut completely. But room is dark anyways so this isn’t that much of a problem.

    The facilities were really good. The staff were super friendly and even when I left my headphones they have it in storage ready for me to pick up on the weekend therefore very good after care service as well from the hotel. The amenities and free goodies in the minibar is also a great touch and very good considering the price.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The windows are old, and while this definitely adds to the charm of the hotel, they were not properly closing at all... as a result the room was noisy and cold. Thank god for the warm duvet, I guess ? It was fine for our stay as the weather was okay-ish, but I can't imagine what temperatures you get in winter. Completely avoidable and unacceptable, in our opinion.

    Very charming boutique hotel. The decor everywhere is beautiful, and the rooms are no exception. We had dinner in the restaurant after sightseeing all day, the food was delicious and somewhat reasonably priced. The bed was super comfy. Bathroom was spotless.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Nice enough
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking available Parking on the street super expensive and has to be paid until midnight and from 7am on.. Even on weekends No normal plug next to a mirror... Hairstyling can be complicated...

    Nice enough rooms with super comfy bed, very good location

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com lists this hotel as having a dedicated parking - and it has... 3 parking spots, of course already reserved. They recommend a nearby underground parking for 25 eur / 24 hours (which was actually 32 eur). Breakfast was tasty, but don't go in too late, they don't refill some of the items after 9:20 or so. Pushing open the door to our room was a feat of strength 💪

    Great location, quiet. The room was clean with a 1960 feeling. Small balcony with 2 chairs for enjoying the morning coffee ☕. Soft clean beds, with an additional one for a toddler provided by the staff.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, wonderful breakfast and restaurant.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel appointed well - central but not in main zone so nice quiet area. Comfortable walking distance to restaurants & shops.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Comfortable and convenient.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Value for money.

    Location

    Stayed in March 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok, but nothing special, it does not offer variety of food, should be much better. We had a room on the last floor, there was a strange sound all night coming from the roof, not sure if from air condition or some other machine, but it influenced the sleeping.

    Very good location, nice and cosy hotel, excellent heating, comfortable bed.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    A good place to stay.
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night

    More choices in the menu.

    Location!

    Stayed in November 2023

  • Reviewed: 19 December 2023

    9.0
    Enjoyed it!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    More choices of food in the restaurant.

    Nice breakfast!

    Stayed in November 2023

  • Reviewed: 10 December 2023

    9.0
    A short worktrip
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    -

    It is a very charming old school - feel hotel in a pretty location.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    Very good.
    • Business trip
    • Couple
    • Residence Double Room
    • Stayed 1 night
    • Submitted via mobile

    A better hot food section at breakfast.

    Very close to city centre and all that that has to offer.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Good quality and value for money.
    • Business trip
    • Couple
    • Residence Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked the room and bed, very comfortable and spacious. I thought the room service and breakfast were also good. The staff was very friendly and helpful.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location!

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 5 nights

    Error with bill. Room and bathroom a little small.

    Room tastefully decorated if a little small. Bathroom similar. Water pressure excellent.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    cozy hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    we really liked the entrance door. :)

    Stayed in July 2023

  • Reviewed: 2 October 2023

    9.0
    Lovely hotel, well situated let down by horrid decor
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    Didn't realise we needed to pre-book parking at the hotel. Nor that we needed to pay to park on the street! Luckily we were not fined. The bedroom decoration and the third floor was bizarre, not in keeping with the style of the building. It made the hotel look downmarket

    Check in staff excellent. Breakfast super. Bed very comfortable

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very dated interior

    Lovely staff

    Stayed in August 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the room was very small

    very nice breakfast in lovely restaurant

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    o

    I arrived before 12 am. The lady at receiption was really kind. She helped me arrange a room immediately I really appreciated. The bed in the room was really nice and comfortable. It helped a lot for a person who is suffering strong jetleg. Toliet was beatiful with delft tiles. I was late for breakfast the lady there was also very kind and allow me to have it. By the way, breakfast was also nice. Location is conveniet. 2-3 mins can already arrive tram and bus station. Really recommend the hotel.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    It was confortable.
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complain.

    It was good!

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Good option for a short stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    AC was noisy in our room.

    Good location, friendly staff. Pretty room.

    Stayed in July 2023

  • Reviewed: 16 September 2023

    9.0
    Elegant hotel in close proximity to the city centre.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel staff was not immediately available at the bar which resulted in long waiting times.

    Beautiful hotel room with access to a private balcony and spacious bathtub. The bed was very comfortable.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Good, but not for hot weather
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning of “Royal suit” room!

    Hospitality of stuff, location,

    Stayed in September 2023

Showing 1 – 25

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