Calle 20 Avenida 10 y 15, 77710 Playa del Carmen, Mexico
#134 of 230 hotels in Playa del Carmen
Guests' ChoiceBased on 86 hotel reviews
8.0Cleanliness
8.0
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 5 February 2024
Lin
CanadaStairs to the room with heavy bags
Location, price, funkiness
Stayed in February 2024
Reviewed: 12 January 2024
Andrew
United KingdomThe kitchen on the roof is open air but has no fan so it gets really hot. I couldn’t cook for more than a few minutes before sweating a lot! And there are ants. These weren’t major but it wasn’t comfortable to cook. And someone stole my beers in the fridge which wasn’t cool!
The staff are great, the king room was comfortable and spacious. The roof was cool with yoga twice daily, and the restaurant area is a great place to chill. And the location is excellent.
Stayed in January 2024
Reviewed: 11 January 2024
David
SwedenWe had booked the room for 4 people, but the futon left for one of our kids was small. Parking on the street, with parking fee.
Very friendly English-speaking and talkative staff. Great laid-back and generous vibe! Clean and creatively organized room and lobby. We even had a large balcony! Kitchen area on the roof top with shared fridge. Not being in the party centre is a good thing if you want to be able to sleep.
Stayed in January 2024
Reviewed: 11 January 2024
Janina
FinlandUnfortunately the noise reduction in the room is very poor. You can hear the music and people talking in the downstair reataurant 100% to the room. Also the front door doorbell rings during the night and woke us up many times. The shower pressure is so low that you can get more wet by walking in the rain outside. All in all I don’t think this is worth the price we paid for the stay.
The place is cosy and the private room was big. Was nice to have the opportunity to use the shared kitchen and there is free water in every floor. Good location. + The hotel cat is cute!
Stayed in January 2024
Reviewed: 5 January 2024
James
AustriaTwo of the 6 beds in the dorm do not have power points and you'll end up having to charge your phone in the bathroom
Great staff 👌
Stayed in January 2024
Reviewed: 17 September 2023
Mitchell
United StatesPoorly trained staff. They are more like backpackers doing a work exchange, rather than a professional staff.
Daily activities like yoga, Spanish lessons, capoeira. I got a really affordable single room.
Stayed in July 2023
Reviewed: 14 July 2023
Thomas
MexicoThe air-condition blows directly on the bed and it was not possible to adjust.
I like the location as it is close to the 5th road and not too far away from diving centers.
Stayed in April 2023
Reviewed: 11 April 2023
Adrianlazza
New ZealandGreat staff, comfortable bed
Stayed in April 2023
Reviewed: 6 March 2023
Johanna
Finlandi didnt understand ”the pool” 😀 but i didnt so much need it so all good. no one was ever in it so i dont know if it was just a decoration.
good location clean nice staff rooftop kitchen relaxing atmosphere good price helpful people nice happenings often up on the roof but unfortunately i was a bit ill so i couldnt attend I rent a bike and could store it inside at nights so supergood!
Stayed in February 2023
Reviewed: 17 February 2023
Jakob
GermanyNo curtains at the beds, therefore no privacy feeling at all. Unfortunately sleeping was hard as the hostel bar was super noisy until 3 am. if you’re going to Del Carmen for party vacation, I can recommend the hostel. As I only had a one day Cancun airport stopover and needed some sleep, staying there was a mistake. If you intend to get some rest, search for another place.
Great location, easy check-in. Works for a short stay.
Stayed in February 2023
Reviewed: 18 January 2023
Amanda
IrelandTook about 20 mins to check in even though I arrived at 1am and was checking out in the morning. Top bunk you can roll straight off onto the floor
Great location, far enough away from the noise of the avenue but perfect location!
Stayed in January 2023
Reviewed: 22 July 2022
Randy
MexicoBeautiful Hostel with super friendly and helpful staff.
Stayed in July 2022
Reviewed: 20 March 2022
Zanirah
Irelandnot really something for families or kids . but as a single I wouldn’t mind staying here 🙂
- location - extra ordinary furniture - big spacey room
Stayed in March 2022
Reviewed: 3 March 2022
Boutros
CanadaNo lockers in the dorm.
Staff really friendly. They had yoga classes on the rooftop daily. It was clean and comfortable.
Stayed in February 2022
Reviewed: 21 February 2022
Ben
United KingdomI wish I had somewhere to lock my valuables in my room. I trusted my room mates, but it would have been awkward if I didn’t as I would always have to carry my iPad and cash with me.
great location, good value, clean and welcoming. my room was filled with great people.
Stayed in February 2022
Reviewed: 8 February 2022
Chelsea
Canadathe dorm room could have been cleaner. the bathrooms weren’t cleaned everyday and toilet paper wouldn’t be restocked. the room is also pretty small, so with 6 people and their belongings, doesn’t give a lot of room
the property itself is nice. the staff is really friendly. great coffee downstairs with a nice seating area. they give yoga and other classes at the hotel which is really nice! the location is good, walking distance to everything. I would stay here again, just not in the dorm room.
Stayed in February 2022
Reviewed: 4 February 2022
Maria
NorwayThe one minus is that the sound isolation wasn’t so good: you could hear the other guests in the hallway very well, and a bit from the other rooms. (And the Germany lady in the reception was not very friendly, but the Spanish-speaking guy was amazingly friendly so he made up for it!)
Good atmosphere, clean, super friendly guy at the reception, nice room
Stayed in February 2022
Reviewed: 13 January 2022
Hanne
FinlandIt was often very noisy in the evenings but with earplugs I slept well. There was no room cleaning.
Room was spacious and comfortable and had a nice little balcony. Staff was friendly. Location of the hotel was great as it is close to 5th Avenue.
Stayed in January 2022
Reviewed: 10 January 2022
Agustina
ArgentinaThere were a couple of nights that people in the hostel were pretty noisy at 2-4 in the morning. There was a strong smell in the bathroom, the room was pretty damp and though the AC worked, the fan did not. The shower flooded and nobody cleaned our room in our 15-day stay.
The location was exceptional, near the city center and the beach, but no so near you could hear the noise of downtown pubs and restaurant music. The staff was very accomodating and kind. Wifi connection was great and the room we got after they told us there had been an overbooking was better than the one we'd booked originally. In general the neighborhood is pretty quiet, and that's good. They have an amazingly cute black cat called Oreo :)
Stayed in January 2022
Reviewed: 30 December 2021
Donovan
United KingdomNo storage, not very clean, noisy, smelly bathrooms.
Good location, friendly helpful staff, nice rooftop terrace
Stayed in December 2021
Reviewed: 7 August 2021
Guillaume
United KingdomHuge party the day I arrived until late when I wanted to sleep early after an exhausted day ..
Nice hostel well located . Near the Main Street where you can give a huge selection of restaurants and bars Nice lovely swimming pool in the patio
Stayed in August 2021
Reviewed: 7 May 2024
Gali
ChileNothing
Everything....the hostel is very beautiful and has a nice environment,good location
Stayed in May 2024
Reviewed: 6 April 2024
Eszter
HungaryAll my respect to those pple who works there (especially to Steve!:) to filll that place with all the best vibes needed.. I felt over there that I became a better version of myself daily. :) So secure.. lovely, cozy and pure of nature..amazing!! Namaste! I can't wait to be back!!:) xoxo
Stayed in January 2024
Reviewed: 11 January 2024
Jorge
United StatesLocation Friendly Staff Good Vibes
Stayed in January 2024
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