Quiet and relaxing. Attentive staff, excellent service. We are staying with our one-year-old and our family are well taken care of during our stay.

Stayed in June 2024

Nothing

Staff comfort and style

Stayed in May 2024

Not much beach bar could be given an overhaul to be more beach like .

It’s exceptional , small friendly amazing staff. Beautiful location . The rooms are stunning!! Dream place!!! Food very good too!

Stayed in May 2024

Nothing - all was perfect

This is our 3rd visit and it is as usual a perfect gateway from Singapore. The property is quiet and peaceful. Definitely a place to rejuvenate. It is also clean and stunning. The staff is friendly and so helpful every time. The food is fresh and taste amazing.

Stayed in April 2024

The property is well maintained. The beach is clean. There is a gym with attached toilets. Most of the staffs greeted us. Polite and personalized service. Great customer service!

Stayed in March 2024

It was all wonderful.

The Sanchaya was a little piece of paradise that I was fortunate enough to experience. There are many wonderful things about the Sanchaya experience. I will mention just a few. One, the one standout feature above everything else, is the staff at the Sanchaya ... they were all incredibly helpful, kind, generous and friendly and they took a personal interest in our stay, while at the same time, maintaining the highest professional standards. It made my wife and I feel so special, to be welcomed on arrival at the hotel by the manager Greg himself, and his team. It would be invidious to mention any specific staff members, given that they were all so special, and each one of them stood out in his or her own way. But I have to say that Wawan was a constant presence, always friendly, always wonderfully helpful. Two, the art! Everywhere that the eye looked, including in our villa, there was an antique, an art object, a painting, a piece of furniture that was not just striking and beautiful, but positioned in just the exact right way. I had the sense that every detail had been thought through by someone with an exquisite artistic taste. Three, I have to say that it felt very special to step off the ferry and straight to the Sanchaya lounge at the ferry terminal, sipping coffee and eating snacks in the tastefully decorated lounge, while the staff sorted everything out. The experience was repeated on the way back, as the staff dealt with all formalities, and we were simply waved through. And four, last but not least, the wonderfully creative and delicious food, from breakfast through to dinner (my wife also did the cookery course, and she picked up so many helpful ideas from Yunike, who helped us in so many other ways). We also got to meet Budiarto, the Executive Chef, who provided a magical touch to all the dishes that we ate. My wife and I were left with wonderful memories of a very special and unique resort hotel.

Stayed in March 2024

Beach

Outstanding. Staff were amazing. Will definitely be going back

Stayed in February 2024

The location, the food, the staff, everything perfect!

Stayed in February 2024

See above.

Breakfast comprehensive and well presented. Some of the “European” items on the dinner menu not of a high standard. I would advise people to stick with the Indonesian.

Stayed in February 2024

I think that it's time for the property to do some renovation and maybe change some outdated features in the room (for instance, the TV in the bedroom was quite old).

The hospitality in this property is beyond excellent. Staff members remember your name, which I think is a really nice gesture from them. I also loved that the room was spacious and comfortable with all the basic amenities included. The service over all was great, and the food was delicious (both restaurant and in room dining). INO from the dining room was super friendly and smiley :)

Stayed in February 2024

At Christmas time, the cost is eye watering expensive. I had to but the bullet but I’ll remember it forever.

It’s gorgeous. Staff are incredible, everyone knows your names, so friendly. The rooms are large and luxurious, with a large balcony looking over the pool, looking at the beach. I was so impressed.

Stayed in December 2023

Design great , food fab and staff excellent

Stayed in January 2024

allgood, we will be back

excellent breakfast and tasty dinner

Stayed in October 2023

Amazingly beautiful place - like a fairy tail. Staff fantastic. Beautiful dining facilities and superb food.

Stayed in November 2023

Great padel on the sea and panel tennis but worth having more sea attractions proposed directly by the hotel

Exceptional beauty of the colonial style of the hotel. Very kind service. Beautiful vegetation of the garden. Wonderful breakfast and dinner. Very convenient transportation back and forth from the ferry terminal. Absolutly delighted and I strongly recommend especially from Singapore

Stayed in October 2023

It's true that the property is a bit rundown though very well maintained. The public areas are okay. The room itself may need some refurbishment like the flooring, main door (when you closed the down, you can see a gap between the frame and the door already) and the tabletops (need polishing)

The staff were all very courteous, friendly and help including the top management. This was reflected all the way when we arrived at the ferry terminal and till our departure to board the ferry home. This is something that all people who are in the hospitality industry should adopt, regardless of the type of property. Sadly, not many. We also like the food that were being served at The Dining Room. The serving staff were so patient (especially Maria and she has fantastic memory).

Stayed in October 2023

Some bits of it felt a little tired but a quick refresh will do the job.

The services staff were excellent and the food was very good. It was luxuriously decked out and we loved every bit of the look and feel it offered. The location is only 7 minutes in a car away from the ferry terminal and a very secluded location. The beach was clean and very serene.

Stayed in October 2023

Nice and quiet

Stayed in October 2023

Wi-fi can be improved, had some slight problems with connection stability Also be aware that sea is very shallow, but it might be even better for a holiday with kids.

We loved our stay here: flawless service, perfect villa with lots of nice compliments (free minibar, good cosmetics, slippers and a bag for the pool etc), great territory and facilities - everything was very stylish and looked expensive :) Food was also great, special thx for the breakfast menu and cocktails.

Stayed in September 2023

Amazingly attentive and kind staff Very good selection of food All the space and tranquility one could wish for Great pool and thoughtful service

Stayed in August 2023

Exceptional staff. Great location and rooms

Stayed in August 2023

I don’t like the beach as there is an small running water line along with beach looks like waste water from resort into the sea , in green and yellow .

Service is really outstanding,

Stayed in July 2023

So many sand flies / bugs / mosquitoes on the beach

Very convenient to get to from singapore, the beach in front of hotel was nice and it felt like a small boutique hotel built in an old colonial style property

Stayed in July 2023

Excellent Location with well designed rooms and lot of greenery. It has a private beach.

Stayed in June 2023