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  5. Reviews of The Onsen Hot Spring Resort

Reviews of The Onsen Hot Spring Resort 4 stars

Jl. Raya Arumdalu - Songgriti no 98, 65312 Batu, Indonesia

#11 of 44 hotels in Batu

Guests' Choice

Review score

Based on 44 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    7.5

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 21 September 2022

    8.0
    A little taste of Japanese
    • Leisure trip
    • Family with young children
    • Ryokan Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast food were tasteless; may flies were flying around; and less but not least...the smell of the dirt were the first thing prevented us to open the windows and doors.😌 No small towels provided.

    ambience was great

    Stayed in September 2022

  • Reviewed: 5 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Thin mattresses, ants in the toilet, helpful and friendly staff

    Stayed in August 2022

  • Reviewed: 28 July 2022

    9.0
    It was awesome. The kids love it too much that they asked another staycation for a longer period 😄
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    I don’t really enjoy their sushi 😅

    It felt real. We think we were in Japan!

    Stayed in July 2022

  • Reviewed: 22 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The foods should be improved to reach quality of total experience of having holiday at the real Japan. The quality of foods is so average for japanese foods.

    Stayed in June 2022

  • Reviewed: 28 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    the hotel is

    Stayed in March 2022

  • Reviewed: 14 November 2021

    7.0
    Nice Japanese theme hotel in Batu
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    We have to wait a bit for the golf car to take us to the cottage from the front office. They only have 2 unit, and one was being charged. There were No air conditioning. Batu is relatively cold in the night (around 20 degree Celcius), but can be around 36 degree celcius in the day. So no air conditioning options is a minus. At least they can provide fan inside for the day usage. It pretty noise place, even in the night at 10-11pm. The cottage is next to very steep straight road, so you can hear vehicles noise loud & clear. And also, the cottage is next to local houses. So we can hear dangdut music playing from the houses when we stay there (maybe there was a event). The private onsen only filled up on 8pm. The water was similar to japan onsen natural color. But not as hot as real onsen, it gets cold quickly.

    The only japanese concept staycation place in Java. It offers a Ryokan/cottage concept with a private onsen in each cottage. The place was clean, the bed is clean & comfortable. The restorant is good, it has a japanese atmosphere, around the restorant, they build a tori gate, sakura tree, and zen garden. It quite a long 200 meters walk to the restorant, but they offers an option to serve the breakfast delivered to the cottage. We ordered ramen, tori don, the taste was good. The bathroom was clean. The internet was fast.

    Stayed in October 2021

  • Reviewed: 20 October 2021

    8.0
    Unique, charming short escape in Batu
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cottage design and landscape, food quality, clean bathroom, bed comfort, scenery, and private onsen!

    Road traffic noise from the street and noise from the surrounding villages' activities. In one evening smell from the waste dump site across the streer was quite strong.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Noise and loud almost 24 hours since the location too close to the main road and and housing area

    All of them. Perfect stay at “Japan” 😊

    Stayed in October 2021

  • Reviewed: 4 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The noise at neighbor outside hotel area. No ac, it's hot at noon

    Hot water pool

    Stayed in July 2021

  • Reviewed: 14 June 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Japanese touch

    Great concept and nicely maintained

    Stayed in June 2021

  • Reviewed: 8 June 2021

    7.0
    Great concept but poor maintenance
    • Leisure trip
    • Couple
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    However, the property is poorly maintained, the furniture looks worn albeit the hotel is still new (less than 5 years), the windows seemed very rarely cleaned, there's no insect control, there are ants around the washing basin, the drain in the washing basin doesn't drain properly.

    Located a little bit away from the center of Batu. The concept is great, ryokan-like cottage with private onsen. There are Japanese style garden where we can take photos with rented yukata. They also provide all-size yukata in every room for free. Even the smallest cottage is spacious with 2 bedrooms.

    Stayed in June 2021

  • Reviewed: 26 June 2023

    6.0
    It was ok but I would not come back again
    • Leisure trip
    • Family with young children
    • Ryokan Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Noisy No facilities in the resort other than the onsen Light was dim at night

    Quite different, Japanese style. Staff tries hard to be friendly and accommodate all our requirements.

    Stayed in June 2023

  • Reviewed: 23 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Ryokan Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    -no AC -No hot water (hot water only enough for 1 person) , we booked the cottage with 3 rooms for 6 person …so awfull -the breakfast close at 10.00 am, usually hotel close for the breakfast at 10.30am and they didn’t call to inform us

    the enviroment

    Stayed in March 2023

  • Reviewed: 28 March 2022

    3.0
    Poor
    • Leisure trip
    • People with friends
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Check in was a mess. It was raining and only 1 golf cart was available. The thermal stream is only available for 2 hours in a day in your cottage The food is tasteless - even our Nany that is Indonesian said it is bad. The cottages have little to no confort. Thr floors make big noises on the slightest touch and you can hear the other guests talking in their cottages. It is not nice at all. Finally when you want to sleep you can hear all the motorbikes from the road...all night long. Breakfast is also very very limited and yes tasteless even the omlette is bad. For the price it costs it is a rip off

    The only nice thing was the cold air in the morning.

    Stayed in March 2022

  • Reviewed: 24 December 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    I had difficulty to reach the place, maybe they can put some more directions on the way there

    The private onsen, the room, all so unique, all the staffs are patient and nice!

    Stayed in December 2021

  • Reviewed: 20 November 2021

    5.0
    quite okay but not coming back
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    the loud song every morning at 4.30 AM, the fly every morning in my room the rat or other animal scatching the roof at night and the breakfast is just bad

    the vibes really feels like in japan

    Stayed in November 2021

  • Reviewed: 28 May 2021

    10
    Very comfortable, villa with a good view, spacious, sparkling clean, delicious breakfast and so many variety you can cho
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There might an option for Kimono purchase at the souvenir shop 😊

    Comfort and the ambience like momiji in Japan, the street to the cottage like the Gion street at Kyoto, Japan, I really love it!!

    Stayed in May 2021

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 12 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 21 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 25 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ryokan Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

Showing 1 – 25

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