Cihampelas 23 - 25, 40171 Bandung, Indonesia
#33 of 262 hotels in Bandung
Guests' ChoiceBased on 332 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.7
Value for money
8.1
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End of dialog contentReviewed: 12 May 2024
Amrit
IndiaWe enjoyed our stay here. Good facilities and excellent breakfast.
Stayed in April 2024
Reviewed: 10 May 2024
Siti
IndonesiaDelayed check in, we need to wait half hour. Perhaps due to Eid Mubarak season
Breakfast is good but not much variety. Location is at center, close to Pajajaran Stadium
Stayed in April 2024
Reviewed: 8 May 2024
Martin
Indonesiahowever late at night woke up to a hotter room despite the ac already turn on before going to bed, apparently late at night the ac turn off automatically to only fan but not breezing cool air.
the room was spacious enough and clean, the pillows (they give 2 pillows for each person) also comfortable and the bathroom comes with both bathtub and shower at different space. Parking space is not a problem in this hotel comparing to other Accor hotels in Bandung, even when there is a breakfasting event at he hotel. Location is superb in city center. The hotels really read our request.
Stayed in March 2024
Reviewed: 7 May 2024
Sherry
MalaysiaNothing
Very spacious the room
Stayed in April 2024
Reviewed: 5 May 2024
Fadzil
MalaysiaDisconnect between employees and guests. It could be more personalized. ( except the bellmans team) Overall, a very pleasant stay.
Location
Stayed in April 2024
Reviewed: 3 May 2024
Daniel
IndonesiaClean and neat room
Stayed in April 2024
Reviewed: 28 April 2024
Chee
SingaporeThe gym is a little warm, afternoon sun and air conditioning is weak
I wanted to try out the traditional herbal tea, but there were many bottles, a staff quickly spot me and assist me to mix a cup for me.
Stayed in April 2024
Reviewed: 17 April 2024
Bt2r
IndonesiaUnfortunately we forgot to take pic, and this is too short to stay😔
Lucky for us, we had a great view @9 floor, in the morning, we can see mountain. Our room has a clean bathtub which my kids love so much.. and the hotel serves various of food for breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Fitzstevan
Indonesia1. Cleanliness was not very assertive and with attention to details. 2. We had to remind staff of the number of towels and bathmats everytime rooms got cleaned out. 3. The showers had low waterflow and made showering time consuming.
1. The location is very strategic with easy access. 2. The hotel had very ample parking space for guests driving cars to its location. 3. The hotel staff were very helpful and friendly. 4. Smoke-free rooms.
Stayed in April 2024
Reviewed: 17 March 2024
Salma
IndonesiaLocation wise it's a bit narrow, but other than that it's very a comfortable stay for the price.
The rooms were very clean and comfortable, the staff were very friendly and helpful and accommodating. Ordering food was very easy as well. The price was also very much worth it for 3 rooms.
Stayed in December 2023
Reviewed: 17 March 2024
Romi
IndonesiaThe serve of each officer is good.
The limited number of parking lot.
Stayed in March 2024
Reviewed: 16 March 2024
Puguh
IndonesiaThe room amenities. I don't mind the toiletries though they provided only for one pax, but how on earth the didn't give sachets of coffee?? Only tea??? Really??
The breakfast and the location
Stayed in March 2024
Reviewed: 18 February 2024
David
United KingdomArea immediately around hotel left a lot to be desired. Swimming pool wasn't appealing.
Reasonably well located. Spacious room. Good breakfast.
Stayed in January 2024
Reviewed: 18 February 2024
Rahmawan
IndonesiaOverall good experience. Real value for money
Stayed in February 2024
Reviewed: 7 February 2024
Salahudin
AustraliaBit dark in the hall area towards the rooms
Stayed in January 2024
Reviewed: 6 February 2024
Christia
IndonesiaLighting is too low. can smell the smoke from the previous guest although the room is non smoing room
Location is great
Stayed in February 2024
Reviewed: 14 January 2024
Kho
AustraliaSqueaking bed frame Toilet doors cannot be closed
Check in/out process
Stayed in January 2024
Reviewed: 5 January 2024
Mazlan
MalaysiaThe hotel ambien and the room design/space
Stayed in January 2024
Reviewed: 1 January 2024
Shelgrain
IndonesiaEnter door a bit confusing
Strategic location
Stayed in December 2023
Reviewed: 30 December 2023
Æⁿ
IndonesiaThe food, the tv and the internet...
It's close to TSM.
Stayed in December 2023
Reviewed: 27 December 2023
Noor
MalaysiaRoom clean
Stayed in December 2023
Reviewed: 22 December 2023
Mohammad
SingaporeThe dishes served by room service was not to my expectations. The sirloin steak when served was already cold and not even warm.
Breakfast was filled with good local delights and service was great! Room was clean and comfy.
Stayed in September 2023
Reviewed: 19 December 2023
Madila
New ZealandThe toilet/ shower room was old
The central location was a bit unsafe to cross the street in front of the hotel, but the security staff was helpful
Stayed in November 2023
Reviewed: 3 December 2023
Dzung
VietnamI like the attitude of the staff here. They are very friendly and enthusiastic.
Stayed in December 2023
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