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Reviews of Metro Park View Hotel Kota Lama Semarang 4 stars

Jl. Haji Agus Salim 2 - 4, 50139 Semarang, Indonesia

#11 of 112 hotels in Semarang

Guests' Choice

Review score

Based on 49 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Need more variation in menu

    Good taste

    Stayed in May 2024

  • Reviewed: 17 April 2024

    7.0
    Good location but...
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night

    But it was not cheap because of idul fitri holiday season. And pool was under construction. If I knew this before reservation I would not reserve this hotel. This kind of information should be informed before reservation. I was so disappointed. During breakfast many plate was empty but it takes too long to refill. I understand it's one of high season during idul fitri but they should be managed. Because of the season I saw many kids running and scream around hotel, even when it was dark. It was hard to fall a sleep.

    Room was spacious. Clean and tidy. Friendly staff. Location was wonderful because I wanted to see the old town (Kota Lama). It only takes 7min by walk. Enough parking spaces.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    The hotel location was awesome. Will come back again.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff was very slow to respond to anything, and they didn't get it at the first time. There was a drop of milk on the restaurant floor and I asked them to mop it. Ten minutes passed but nobody came. Ten minutes later someone came with a broom, not a mop. This happened repeatedly. Anyhow, the staff was friendly. Oh, and the swimming pool was still under construction, without any notice when we booked. Had we known this, we'd have chosen another hotel.

    the staff's friendliness

    Stayed in March 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool is on maintenance, however already well noticed on websites.

    Spacious room, nearby attractive historical sites

    Stayed in February 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The towel need to renew.

    Location

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Need some deep cleaning in the bathroom, an improvement on the shower head, sink and tap would complementing the guests' convenient and comfort.

    Location is the best. Staffs are so friendly and attentive. Breakfast and dinner are awesome. Thumbs up!

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Small lift

    Old hotel but still in good shape Spacious room, me and kids love it

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    swimming pool was too small

    everything else besides the pool was great!

    Stayed in September 2023

  • Reviewed: 3 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    The hotel asked for payment without clear confirmation from BOOKING.COM. It was only discovered the next day that the payment was repeated. Refunds took another two weeks.

    Stayed in September 2023

  • Reviewed: 4 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights

    The room has been renovated but it still feels old especially the bathroom, very small, dirty floor used to move the closet. Broken trash can and rusty toilet tissue. Does not meet the standard executive suite.

    Location very good, all Staffs are nice and helpful, Wide guest room and nice welcome drink.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    the elevator/lift is too small and there is only one lift/elevator that causing the queue and make us have to wait for the long time.

    the room is bigger than other hotels in Semarang

    Stayed in June 2023

  • Reviewed: 2 May 2023

    8.0
    over all is good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    make more variance of food

    standard

    Stayed in April 2023

  • Reviewed: 26 December 2022

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness, lift

    Amazing services, great location, spacious room, nice lobby ambience

    Stayed in December 2022

  • Reviewed: 23 August 2022

    8.0
    Valued for money, great location and delicious breakfast.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights

    Breakfast venue is a bit small for that size of hotel

    The breakfast is delicious. Location is great close to Semarang Old Town just walking distance. The room are spacious and all facilities are working well.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool small and smelly

    The breakfast was great but the restaurant quite small

    Stayed in July 2022

  • Reviewed: 4 July 2022

    9.0
    recommended for staying with family if you’re not quite often use swimming pool
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    only 1 lift and small (for max 6 people only) to service the whole floor, queued for long time at breakfast time and check out. Small swimming pool, only can serve 2-3 people at the same time, out of my expectation

    Close to tourists attractions, it’s located in the side of the main road, clean, friendly staffs, big room for triple room, nice & good breakfast and is varied

    Stayed in July 2022

  • Reviewed: 4 March 2022

    7.0
    The staff is really friendly, they always greeting warmly. The facilities is lack of attention.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    - There is a shoes marks of dirt on th floor - there is a sleeper left under the bed. - The shower shampoo is a no no, makes my hair sticky

    They provide 3 single bed in 1 room

    Stayed in February 2022

  • Reviewed: 4 March 2022

    9.0
    Excellent!
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights

    I had a very wonderful stay. The room is big, and stunningly clean. The location is very strategic, near Kota Lama. Just by a walking distance. All the staff are truly friendly. Definitely will stay here again when I visit Semarang, Thank you

    Stayed in February 2022

  • Reviewed: 1 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    cold waterheater, no bathtub

    friendly and helpful staff

    Stayed in October 2021

  • Reviewed: 24 February 2024

    5.0
    We planned to stay two nights and we were deeply annoyed about not being able to take a shower.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Althought I had mentioned about the amount of person staying at the hotel, we had to wait for a long time before getting towels into the room allowing to take a shower*? No idea what was the reason. After repeating several times that the shower was not working, only the evening before the departure we could have a "shower". By the way, the swimming pool was not accessible due to renovation. I did not see this while I was booking the rooms.

    The beautiful building The breakfast and excellent service The location

    Stayed in February 2024

  • Reviewed: 22 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night

    Pool was closed and no notice was given until after booking was confirmed and we arrived. The noise insulation between rooms and with street was poor so early Sunday morning we were woken by street outside.

    Location near old town was convenient. Breakfast had a good selection.

    Stayed in February 2024

  • Reviewed: 25 February 2023

    10
    All the staffs are very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    None.

    The hotel location easy to find and Next to the Food market at night.

    Stayed in February 2023

  • Reviewed: 9 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We Book 2 rooms. My Kids have nice Room, But my room which is On the back of the hotel was smelly, not comfortable At all. Plus they have wardrobe that is lock inside the room.

    The staff is Nice and location is Good.

    Stayed in December 2022

  • Reviewed: 29 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1.Location is near a big mosque. It can be a Plus or a minus. But the sound of loudspeaker of the mosque disrupt our sleep. 2. Swimming pool is too small, apparently without filtration system. 3. Breakfast quality is better than nothing, in a cramped room to support the hotel capacity. We never got proper seats. 4. Only one Coffee satchel is provided. When I requested, the room boy came with an additional single satchel. We are two people in the room. Also, the big glass bottle is charge able. There is a tag, showing the price disguised in a tag similar to the complimentary small bottle. These only show the management quality that try to save small costs on the important aspects of services normally present in a 4 star hotel. Only the lobby represent the 4 star quality. The room, although refurbished, fail to show that it is a newly renovated hotel.

    Location is superb. However, looking at the negatives, the room price we have paid is outrageously overpriced.

    Stayed in December 2022

Showing 1 – 25

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