Bathroom shower was clogged and got flooded after a while. Furniture was a bit old and felt damp. Room was quite far away from the lobby which made it a long walk to get out.

Hotel was a very grand setting. Large and spacious with a nice pool and gym area. Restaurant and bar is supposed to be good but we didn't try. The room was huge and felt grand.

Stayed in May 2024

It would be better if restaurant open 24 hour

Nice place, good vuew, historical ambience

Stayed in May 2024

nothing

All good.

Stayed in May 2024

A peaceful haven of tranquility, beautiful surroundings. Comfortable bed, great food.

Stayed in May 2024

My favorite hotel in Surabaya- great breakfast and very friendly staff

Stayed in May 2024

I loved it all

The location is perfect with easy access to Malls and Markets. Colonial Hotel has amazing history and quiet.

Stayed in May 2024

Nothing

On arrival, we were upgraded to a suite, which was unexpected. The suite was fantastic, lounge area, bedroom and bathroom. The staff are great they are so welcoming and do everything to make your stay special. The hotel has all the amenities you need, a nice restaurant, a large swimming pool and spa. The grounds within the hotel are very peaceful and well kept, and the hotel has kept its old charm. Overall the hotel was very good value for money, certainly go back if in surabaya.

Stayed in April 2024

Breakfast could be better.

Hotel and rooms are wonderful, you get into last century!

Stayed in April 2024

Nothing

Everything! Probably the best hotel I've ever stayed in !

Stayed in March 2024

Everything was fine.

Lovely building, lovely setting, well maintained, interesting history, well priced.

Stayed in March 2024

Non

Heritage Buiding

Stayed in March 2024

The tobacco smoke in the bar but that is national regulation.

The staff, the hotel, the gym, the pool, the food and the central location were all fantastic! The history behind the property added extra flavor to my stay.

Stayed in March 2024

The monumental status is well-preserved.

Stayed in March 2024

This is ike coming home to Surabaya. One of the main reasons for my visit is to stay at Majapahit. They so kindly upgraded me to the higher category room, which makes working from the room even easier. Breakfast buffet was excellent, and dinner was also awesome. Ambience- Classy

Stayed in February 2024

Nothing.

Set in an old colonial building, the elegance surrounding the place was undeniable, and very soothing.

Stayed in March 2024

The pool area could do with a renovation, but the pool water quality was fine.

Really nice and extensive buffet Breakfast of local and western cuisine. Great service all round. The rooms were old world and charming. Clean and nicely laid out.

Stayed in February 2024

Everything was great, no problems.

Room was stunning, bed was fantastic as was the old world charm of the place, well worth staying there.

Stayed in February 2024

I wish we were staying more than one night! It would also be nice to have some hotel merchandise available to purchase, a bit like the gift shop of the Raffles Hotel in Singapore. Alhough the rooms and hotel being old is generally a good thing, as you can't manufacture heritage like this, the decor does feel a little tired in places, particularly with things like leaks in the corridors when it rains. In fairness to the hotel, there is clearly an extensive programme of renovation underway. We also had a few mosquitoes in the room, probably due to the balcony, which was otherwise a nice feature to have.

It really feels like you have stepped back in time as soon as you arrive at the door and leave the busy road behind. Everything from the lobby to the rooms feels appropriate to the heritage of the hotel. The Art Deco features are beautiful, particularly the stained glass that can be found in the lobby and many of the corridors. Don't miss a drink or at least a peek into the adjacent Maj bar as that is also a real time warp. We didn't use the pool, but it looked decent. Everything is set around lush gardens and fountains. Breakfast was excellent with a good range of western and local options. Service throughout our stay, from check-in to check-out, was quick and efficient.

Stayed in February 2024

Price

Location

Stayed in February 2024

The bar was closed on Sunday

Place of historic significance Easy and relaxed atmosphere

Stayed in February 2024

We got an upgrade and the room was phenomenalm excellent staff, service, and facilities. Wish to stay longer!

Stayed in February 2024

Pity that people are still allowed to smoke inside the bar

Staff was very friendly (like everywhere in Indonesië). We really loved the charming 'oldfashioned style'

Stayed in February 2024

Nothing

Everything. A beautiful colonial hotel which is full of history. Well manicured grounds.

Stayed in February 2024

Nothing

Incredible hotel and staff. This hotel outshines Raffles in Singapore and at a fraction of the cost. The history, architecture, and beauty makes this a sublime destination. We enjoyed it so much it was difficult to leave the property.

Stayed in January 2024