Jl. Taman Apsari No. 3-5, Embong Kaliasain, Genteng, Genteng, 60271 Surabaya, Indonesia
#12 of 162 hotels in Surabaya
Guests' ChoiceBased on 202 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 16 May 2024
Emina
Bosnia and HerzegovinaFor us there's no other hotel we would stay but Kampi Hotel.
Stayed in May 2024
Reviewed: 29 April 2024
Georgios
GreeceNothing
Very central location
Stayed in April 2024
Reviewed: 25 April 2024
Wagenanta
SingaporeA but noisy at night , other than that i like it
Near food place , can walk to buy any stuff
Stayed in April 2024
Reviewed: 10 April 2024
Shirley
United KingdomNothing
Everything. The room and hotel in general were very well appointed. The staff were exceptional and serenaded my friend at breakfast with a cake to celebrate her birthday. The breakfast buffet was fantastic. Would love to have stayed longer.
Stayed in March 2024
Reviewed: 29 March 2024
Mariel
NetherlandsIt was a little bit difficult the communication in English, but we still managed it.
Loved this place! Very comfortable room, nice shower. Everyone is very helpful. The breakfast has lots of options. And the food in general is delicious! We had dinner there every day and really enjoyed it! They even have a gym for an easy work out.
Stayed in March 2024
Reviewed: 27 March 2024
Moh
IndonesiaI had no complaint so far. Room was not really spacious, but still ok. Sometimes, it was noise from the outside, but i did not disturb my rest.
Location was the best offered by this Hotel. Close to one of biggest mall in the city, i.e., Tunjungan Plaza. The room was not really spacious, but it was clean. Aminities were complete. Unfortunately, I did not have the meal, because it was during Islamic fasting month, even though they offered midnite meal at the restaurant.
Stayed in March 2024
Reviewed: 23 March 2024
Jie
SingaporeGreat location, comfortable room, nice variety for breakfast. Overall, was a good value for money stay!
Stayed in February 2024
Reviewed: 15 March 2024
Marcia
SingaporeIt can be slightly noisy because it is a lively area, but I do not think it will affect much. The noise can be hardly heard in the room actually. Can just request for higher floors if you think it may bother you.
The hotel was nice and had a small welcome snack ready, though I did reach quite late. The hotel surrounding is really lively, good for youngsters, many street food and stalls around. There are also restaurants if you do not prefer the street food setting. There is a inhouse café/restaurant just below the hotel as well. really nice atmosphere and there is a live band too. Overall cleanliness is good, toilets, beds, room etc., was clean.
Stayed in January 2024
Reviewed: 8 March 2024
Freek
NetherlandsNext to the hotel is a bar with loud music till 3 am where the room is very noisy.
Super clean room with great breakfast. The location is perfectly located in the center of Surabaya.
Stayed in March 2024
Reviewed: 11 February 2024
Jonathan
United StatesNo Netflix.
Clean, comfortable, reasonable prices for food. WiFi is great. Staff is friendly and quick. Slept peacefully with no problems.
Stayed in February 2024
Reviewed: 22 January 2024
Aukar
Indonesiabreakfast selection is surprisingly good, with selections of local food and dessert, pastries and fruits, coffee was good. the restaurant is full of glasses making you feel like eating in a glass house.
Stayed in January 2024
Reviewed: 29 December 2023
Ummi
IndonesiaRooms was rather small yet comfy. Windows were sealed due to security reason.
The cafe was fabulous. The location is at the heart of Surabaya.
Stayed in November 2023
Reviewed: 14 December 2023
Thomas
GermanyVery loud at night because the near by music hall
The room was very comfortable. Very clean. Great staff... Location near to the mall. Good breakfast.
Stayed in December 2023
Reviewed: 13 December 2023
Scott
AustraliaToo much disposable plastic used
Breakfast buffet was awesome, good location close to start of old town
Stayed in December 2023
Reviewed: 12 December 2023
Nathan
IndonesiaStaff are friendly and polite
Stayed in December 2023
Reviewed: 13 November 2023
Herry
AustraliaVery noisy until late night, but i can still sleep. Maybe need better sound insulation if the management care.
Friendly staff and super delicious breakfast with a range of food. Again, the food is so good. The room is good too, small but comfortable for two people. The bed and bathroom are good too. Aircon a bit noisy but the hotel is located close to Tunjungan Plaza and we love it so much. I will comeback again whenever visit Surabaya as the location also close to train station as well. The Cafe/restaurant is so instagramable 🤗
Stayed in September 2023
Reviewed: 10 November 2023
Nurul
MalaysiaNone.
I will definitely stay here again if I visit Surabaya. The service is top-notch, the staff are helpful and friendly, the rooms are cozy, the interior is classy, the breakfast variety is good, and the location is central and convenient to malls, all within walking distance. Thank you to all the staff for making my stay memorable.
Stayed in November 2023
Reviewed: 8 November 2023
Fareedah
SingaporeTHE WONDOWS ARE BLOCKED SO THERE IS NO VIEW FROM THE BEDROOM
FRIENDLY STAFF
Stayed in October 2023
Reviewed: 30 October 2023
Man
SingaporeGood location and comfortable room
Stayed in October 2023
Reviewed: 25 October 2023
Zuratul
MalaysiaNothing
Please please book this hotel. Highly recommended. The room was so nice and very clean. The staffs are very very accommodating. Love the breakfast & the best part is at night they got live band singing indonesian songs at the hotel’s restaurant. Love love love ❤️
Stayed in October 2023
Reviewed: 24 October 2023
Jason
United StatesNothing.
My review may be biased because the hotel went above and beyond to help us, more in a minute about that. The hotel is in a good location, close to a couple of malls (if that is your thing), and a good location to use as a jump off point for tours. They have a nice lobby to wait for your ride in. The hotel seems to handle a lot of tours and as such has a pretty complete menu to choose from. The restaurant is open early to late, has an expresso machine (!!!!) and seems to always be fully staffed. There are lots of plugs around the dinning room if you want to just go down and have a coffee and work. The room was clean, the shower had great water pressure and anything we needed they were very responsive to. Now, on our check out day, there was a big parade that closed down all the streets in the area and our taxi couldn’t make it to the hotel!!! The staff immediately recognized the situation and had two staff use their personal scooters to ferry us (and our luggage!) out of the area and meet the taxi (who they talked to and coordinated our pickup!). They saved us making our flight. Kudos to that staff.
Stayed in October 2023
Reviewed: 6 October 2023
Agnes
Indonesianope
near downtown, good food, good ambience, nice staff
Stayed in September 2023
Reviewed: 3 October 2023
Juliane
GermanyThe bedsheets were washed, but some stains did not wash out. We requested a change of sheets, but unfortunately the new sheets were slightly stained as well. I get the feeling that laundry detergent is not that powerful in Indonesia 😄
The location was amazing, but still super quiet. We were not woken up during the night. The staff was very friendly.
Stayed in August 2023
Reviewed: 21 September 2023
Ludwik
PolandAmazing breakfast
Stayed in September 2023
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