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Reviews of Diamond Hotel Kuta Bali 4 stars

Jalan Raya Kuta No. 39, 80361 Kuta, Indonesia

#125 of 189 hotels in Kuta

Guests' Choice

Review score

Based on 214 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.8

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 24 May 2024

    6.0
    Nice
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    The pool doesn't look clean. The water pressure in my room was not too strong. I don't think hot water was working on my stay. I showered with cold ish water.

    Breakfast is fine. I love the fresh fruits. Bed was comfortable. Great location. AC was great. I love the free water they provide daily.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our room is very dirty, too many dust on the tables and the toilet feels like they didn’t clean it , too many hair on the shower area. The sink if you’re going to brush your teeth is very yuck 🤮 water is getting stuck in there. Toilet is very dirty.

    It was close to the City and Airport. And they have very comfy bed. Staff are very friendly and nice 😊

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    The hotel need improvement in terms of providing necessities hot water and fresh air
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower wa not working The smell was stinky Breakfast was very basic

    Location and staff

    Stayed in April 2024

  • Reviewed: 1 March 2024

    8.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    My room overlooked main road so very noisy

    Great breakfast, nice quiet pool .

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Overall good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Swimming pool had some broken tiles no money exchange in hatel

    Good breakfast and good staff

    Stayed in February 2024

  • Reviewed: 6 February 2024

    6.0
    Good value but far from central.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The smell in the room.

    I like the pool and Indonesian breakfast.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    The water heater wasnt hot enough. The room was really cold that we didnt switch on the aircond the entire night but it still cold. The floor of the toilet, the sink and the toilet bowl was yellow and dirty. The hotel doesnt look in the picture advertised

    Breakfast was okay. I like there's three big mirrors in the room.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    6.0
    Okay
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel not properly cleaned. Room mirrors, bathrooms, windows and corridors not properly cleaned. Maintanance needed. Limited breakfast options

    Spacious rooms, friendly staff

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Good Places to stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Room was good. You got the facilities.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    All things are good except that bathroom floor mainly shower area is really slippery and they did not provide any slippers. Another thing is their router blinking strong blue when all of the lights are switched off in room during night. It was disturbing.

    Breakfast was awesome Helpful staff Pool was amazing View from balcony was good Bed was comfirtable

    Stayed in December 2023

  • Reviewed: 31 December 2023

    7.0
    Average hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Far from the main centre, found diapers near swimming pool, couldn't enter swimming pool.

    Good Facility and helpful staff, good comfy bed.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good stay

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    It was a nice experience with very helpfull staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The location, the hotel was close to many things like supermarkets, restaurants, the airport etc

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    We enjoyed staying at Diamond Kuta
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bath towel bit old

    Staffs are good

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room 606 I booked for my teenage son is smell and I just notice the day after, when we about to check out, and he didn’t say anything because he feel bad. But it’s really not comfortable. And the room 617 “twintroom” that was for my daughter and my cousin have the toilets clogs. So they do have to pay attention for cleaning on some room before giving it always to the next person.

    The location is center and very nice, the staff is really nice, and my room is good, I think it was 605. All good in this room. (But can’t say the same for the 2 room I booked for my kids. It’s going to be the next box.) The receptionist is very friendly, the process of checking and out very much nice, everyone in here helpful, breakfast pretty okay. And for the price this hotel is a very good options

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Good facility in affordable price. Not very far from kuta beach but still recommended.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast has very limited options.

    Affordable price with good facility

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    overall good, and I have book for my next visit
    • People with friends
    • Deluxe Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    would be good if they have a seatings in the balcony

    Big swimming pool, balcony

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    From my side was a good hotel
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The food not that much you should put more options , using one elevator

    The staff

    Stayed in November 2023

  • Reviewed: 7 October 2023

    7.0
    Ok location and comfortable stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The wifi didn’t always have a strong connection. If you like to use the gym it’s ok for one person! It felt over crowded when there were three people at the same time. The summing pool didn’t seem like it was filled up with water properly. And when I arrived to my room it smelt a bit like there may have be mould (the same in the gym also). I felt the pictures made it look better than it was. I felt like the balcony could use some furniture to go out and sit in the sun. I didn’t like the coffee in the room. When I added the powder milk it just went lumpy and it contains MSG! That being said I enjoyed my time there.

    The bed was super comfortable and I liked the breakfast. It is Indonesian cuisine which I very much enjoyed instead of what I am used to. I liked that I had work space for my laptop and there is a safe in the room. AC was really good also! Nice hot shower!

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    It's affordable....what you pay is what you get
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Lots of Mosquitos, I can't sleep with the smell in the room...

    I like the room and the location

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Very nice stay. All the staff was cooperative & loyal.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Light in side room was slightly less ,visibility is poor in the night.could have been better. Bed could have been better as it was very soft.

    I like that every body was going out side the hotel for smoking.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    6.0
    Just call it kuta Hotel Bali, NOT DIAMOND 🤣
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Rooms, beds, bathrooms, tv, wifi -- are very very outdated and old. Felt like living in 2023 with decorations and facilities from 2010. Breakfast every day for 5 days consisted of the same meals... Indonesian rice or instant ramen. Lol All their meals are instant meals, including their powdered juice. Except the fruits lol

    The buildings and structure was very well made. Breakfast daily but its the same food egeryday... we stayed here for 5 days... The staff speaks English but very limited and shy, so there's a sligut barrier. They accommodated us with microwaves and water upon request. Everything went smoothly. Location here is 1.5km from the beach and 3km from other touristy fun places. I enjoyed my stay here.

    Stayed in July 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No all good.

    Good location and good hotel, staff was helpful.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi has to login every time you check in

    Buffet breakfast and near to this hotel there is good Indian vegetarian restaurant

    Stayed in August 2023

Showing 1 – 25

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