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Reviews of Holiday Inn Bali Sanur, an IHG Hotel 4 stars

Jalan Kesuma Sari No. 4 Sanur - Denpasar, 80227 Sanur, Indonesia

#24 of 100 hotels in Sanur

Guests' Choice

Review score

Based on 415 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 5 May 2024

    10
    Clean, friendly driver, comfy
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great sleep after a very late flight. Friendly staff. 10/10 driver from the airport... He was lovely!!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Very good hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    A bigger pool would have been better, but on the other way, the beach is close by.

    Great location, literally 200m from the beach and also close to lots of restaurants and coffee shop. The breakfadt was very good, with many options to choose from. The room was big. The staff very polite and very helpful.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 10 nights

    Excellent breakfast, close to the beach, just a minute walk. Staff is outstanding. Definitely will reccomend the hotel.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness, modern, staff, Breakfast

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Couldn’t fault it!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was ideal.

    Friendly staff, loved the roof top pool, room clean and comfortable and only a few mins walk from beachside restaurants, but also close to local shops and bars away from the beach. Only stayed one night and didn’t book breakfast but absolutely perfect for our last night before heading to the airport which is only 30 mins away.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Excellent service.. good to stay in bali..
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    One thing. The pool.. simple design..

    Everything

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    A very pleasant stay !!!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Conveniently located ... within walking distance to the beach, nearby shopping area and also not too far from the harbour. Lots of bars and eateries nearby with various cuisines so many options nearby for those who opt not to eat at the hotel. The rooms were a good size, and very clean and well maintained. We were also very pleasantly surprised with the many options available for breakfast every morning. The highlight of our stay, however, were the staff..... all always seemed so happy and willing to help !!! I would defo recommend the hotel to anyone looking to book a stay near Sanur beach.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The exposed rooftop pool may look good on the drawing board, but in practice, not very practical. Luckily the beach is close.

    Staff are great. Clean, comfortable room and a good buffet breakfast.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    breakfast could of been better

    such good location

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Peaceful comfortable place to stay.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights

    Nothing that I didn't like.

    Decent peaceful quiet place. Out of the hustle bustle main road. 5 mins walk to the beach. Hotel staffs are friendly. Room is clean and the bed is comfortable. Standard breakfast option with both western and local choices.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Don't stay anywhere else in Sanur!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights

    The bathroom could have better ventilation.

    Amazing staff, excellent breakfast, great facilities, great location. But the staff attentiveness alone makes the experience outstanding.

    Stayed in January 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location .. Great staff ... fabulous breakfast, the best we had out of an 8 location trip in bali and lombok,gilis...

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Very good and I will come back again.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing such staff and hospitlty

    Very good

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 9 nights
    • Submitted via mobile

    gym

    breakfast, staff

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 6 nights

    Good breakfast selection. The staff were very friendly and excellent location.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Breakfast was very disappointing
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was not very good. Pastries and fruit were not good

    Location and bed

    Stayed in February 2024

  • Reviewed: 18 January 2024

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    The beach next to hotel was not very good

    Staff very courteous and helpful, Hotel was clean and hygienic hotel breakfast was good Hotel layout incl. rooftop pool was very good. The Director of the Hotel was very helpful when he had a problem with the room.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Nice for a couple of night stay, but glad I wasn’t staying any longer.
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No rooms have a balcony, no gardens areas, just an outdoor area in the middle of the hotel with seats and some umbrella, which was ok to sit outside for an early morning breakfast, but no way could you sit out there in the heat of the day, it was baking hot. Pool roof area small with 7 sun-loungers and few chairs, but decking needs refurbishing. Also didn’t like that no staff came up to the pool area on 5th floor asked if you drink or anything and wasn’t going down the elevators to main reception bar to get one during the 3 days we stayed.

    Great location, few minutes walk to be beach and great bars and warongs It was very clean and modern, really good breakfast and shower pressure was awesome.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    A lovely stay in Sanur
    • Leisure trip
    • Family with young children
    • Premium Connecting Room with One King and Two Twin Beds
    • Stayed 4 nights

    Lots of people have mentioned the swimming pool, yes its a little tired and could use an upgrade, especially the ladders for pool access and some more shade could be good to. That said, our kids loved the pool itself and it was a pretty good view.

    We had a lovely four night stay at the Holiday Inn Sanur. The rooms were clean and well appointed and the staff lovely. Food and beverage options were good. Location was excellent being close to the beach / port for dive trips while also being close to supermarkets, shopping and dining options.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    10
    For a holiday week stay it was like staying with new friends.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 9 nights

    I can't really say there was anything that I disliked about the facility, the service or the staff. Location was great and they were always there to help.

    The entire staff was friendly, helpful and very accommodating. Their ability to provide directions, drivers and even helped to teach a little Bahasa. Definitely would recommend this facility to friends and family.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    Simply outstanding
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    We absolutely loved our stay here. The hotel has exceeded our expectations, the staff, the rooms, the food and the bar was on the highest level. The attention to details and service was impressive. The staff has memorised our coffee orders for the breakfast after 2 days. The room was cleaned everyday and the supplies were renewed. If we’re ever again in Bali this place will be the one we’re staying at.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Average quality and taste of food for breakfast, room size is rather small for the price, parking facilities is very limited

    Location

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Highly recommended. My group of 9 really feels like home.
    • Leisure trip
    • Group
    • Premium Connecting Room with One King and Two Twin Beds
    • Stayed 5 nights
    • Submitted via mobile

    First class hospitality. Speechless. From breakfast to services are first class.

    Stayed in December 2023

Showing 1 – 25

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