While I enjoyed our stay at Four Points by Sheraton Bali, Seminyak, there is room for improvement. The shower area could use a deep clean, and the selection of TV channels could be expanded. Additionally, the small fridge may need replacing. The pool would benefit from including deeper sections, around 5ft and 6ft. Lastly, adding more options to the breakfast menu would enhance the dining experience.

Four Points by Sheraton Bali, Seminyak met our expectations. The room was spacious and comfortable with excellent AC and lighting. The large pool was aesthetically pleasing, providing a great space for relaxation. Breakfast was delicious and offered a satisfying start to the day. Overall, a fantastic stay!

Stayed in April 2024

None

Surely for the service, especially reception, very helpful to give us solution. Location good, easy access, peace and quite, quite rare in the seminyak .

Stayed in April 2024

The gym could do with some new equipment

The pool and rooms were lovely.

Stayed in March 2024

Next room to us was extremely noisy but staff offered us a new room on another floor. However we preferred pool access and none was available so stuck it out.

Great facilities and outdoor pool area. Staff are exceptional. Food is amazing.

Stayed in April 2024

The towels not too white and nothing much

Customer service with smile and go extra miles

Stayed in April 2024

We loved staying here. Incredible staff who went above and beyond in every way. Would absolutely recommend this hotel to anyone staying i. Seminyak

Stayed in March 2024

Quite loud at night, rooms facing pool aren't good for noise.

Location is okay, pool is good, food is good, staff are good.

Stayed in March 2024

Nothing all good

Beautiful hotel clean good food nice pool area great

Stayed in March 2024

Great staff, good location great breakfast, great bed

Stayed in March 2024

My room key failed twice, had to take it to reception which was annoying as I was on the far end of the hotel. Tried calling the hotel on the check in day to let them know that we would be late. Tried literally 10 times and never got through.

The breakfast was next level, absolutely amazing. The staff were very friendly and all spoke excellent English. The room was adequately clean.

Stayed in March 2024

I couldn’t walk properly due to injury and there were no lifts to concierge from entrance so had to climb stairs however found out there was a lift from basement which goes to concierge, so it wasn’t so bad. Lift to pool area is quite a bit of a walk you have to go around building to access otherwise stairs lead through restaurant which was quite odd but not a major big deal. Aircon wasn’t great when sun is at highest felt like it was on warm, might be due to sliding doors to balcony not being sealed or unable to close properly but it didn’t ruin our stay.

Staff are amazing excellent service. Buffet breakfast was the best I’ve had from a hotel.

Stayed in February 2024

BREAKFAST

BREAKFAST NOT MUCH CHOICE AND VERY AVERAGE. ROOM WAS FINE. POOL NEEDED MAINTENANCE AND CLOSED FAR TOO EARLY AT 6.00PM.

Stayed in February 2024

The rooms were run down compared to how they looked in the photos, the rooftop restaurant was closed during the period of our stay which wasn't advertised so when we arrived and there was no rooftop restaurant and that was disappointing, the spa was not as upscale as what we were used too in these types of hotels although the price did reflect that so that was fine, we wished the pool bar was open at night

We had the buffet breakfast every day with our room which was fantastic value, we couldn't speak more highly of the staff, they were professional, caring, and attentive and did their best to make our stay amazing, the rooms were very large, the largest I've ever stayed in, the swimming experience was great, especially with the bar next to the pool, we also went to the spa and it was great value considering it was in the hotel, we loved the location - it is a short walk to a strip of restaurants and bars in Seminyak and in walking distance to potato head beach club

Stayed in November 2023

Insects

Friendly staffs

Stayed in December 2023

Thank you for everything.

Stayed in November 2023

Location, far from the town center . The street going to nearby restaurants is not lit. Shuttle to the Seminyak village is limited.

The staff are friendly and helpful .Had contact allergy, the staff expedited my appointment with a physician at the hotel .

Stayed in November 2023

The rooms are starting to get a little run down and could be doing with a little TLC. There is also very limited storage space for your belongings. The walk from the main road to the hotel is dark with no lighting.

Good location just off the main area. The pool was fantastic and the pool bar was great, especially the cocktails. Staff were very helpful and the main reception foyer area is really nice. The wifi signal is very good too.

Stayed in October 2023

Staff could have been friendlier and also offered drinks instead of having to always walk to the bar. Most likely increase drink sales, I blame it on inexperienced staff, not their fault in a way, more training needed.

Loved the hidden beach and breakfast bars down the street 8min walk. Pool area very clean and inviting, nice set up to relax.

Stayed in October 2023

It took some time to rectify some service issues. When rectified th3 stay benefitted

This hotel is located in a quiet area of a bustling beachside community. It’s slightly off bear location gives it a bit of respite from the “action”

Stayed in October 2023

Well, we can hear the noises from the other room inside ours.

The property is clean and accessible to everything. It has good view of the sunset.

Stayed in October 2023

Food was not great.

Lovely pool and room.

Stayed in September 2023

Staff insisting upon payments at bar and spa with an inability to place on room tab, despite knowing we were hotel guests. First hotel I have ever stayed at that insisted upon this.

Clean, great layout around a really lovely pool and poolside setup. Good quality food with huge choice at breakfast. Rooftop bar with great service, drinks, sunset view. Spa treatment was also worthwhile. Quiet area in Seminyak

Stayed in October 2023

Great pool area and location

Stayed in October 2023

1. Toilet Seat Broke 2. Spa facilities was not the best 3. Had a cleaner walking into the bathroom while I was naked in the shower, they should have heard the shower on but continued to walk in when I was screaming to get out

Stayed in September 2023