My shuttle bus was at 3 pm. After I checked out at noon, I couldn't freely access the facilities like gym and swimming pool. They should have told me this info beforehand. Staff at spa were not friendly.

breakfast, free shuttle service to airport

Stayed in May 2024

Not much vegetarian breakfast choice

Great location. Free shuttle to and from airport. Convenient for a quick night sleep before we moved on to the next location

Stayed in May 2024

The front desk queuing system is unprofessional for this smart hotel. This is a put off when checking in. It should be one queu then proceed to the next available receptionist.

The high level of hygene and the breakfast starts at 3.00AM. lovely garden behind the hotel for walks.

Stayed in May 2024

Good

Stayed in May 2024

1. Need more variation for breakfast

1. Good location, near the airport, suitable for transit 2. Good facilities including gym, swimming pool, shop, salon, spa, etc 3. Very friendly staffs 4. The size of the room is pretty wide compared to the other airport hotel 5. The cleanest hotel near the airport so far 6. Very organised airport pickup

Stayed in May 2024

- It took too long to got picked up from the airport terminal despite I have confirmed our arrival several times and was communicating to them through WhatsApp about our trip details. - check in receptionist was not friendly - Hotel is very far from any restaurant or mini market - Stuff aren’t friendly comparing to other hotels in Indonesia. - Hotel charge you IDR 50,000 as deposit in case of mini bar usage and there are no mini bars products in the room.

Hotel is new, nice, we got spacious room.

Stayed in May 2024

Nothing

Friendly staff, airport shuttle 10-15 min, nice pool, good breakfast

Stayed in April 2024

New rooms at First floor without elevator. They need to improve that for carry the luggages.

I like the verities of Breakfast and clean.

Stayed in February 2024

The breakfast has very little european choices, despite many europeans staying there. French fries not nice, as mentioned in my last review.

Clean spacious room. Very good staff, a very helpful and nice receptionist Agrie. Good spa and other facilities. Excellent shuttle bus. Thai menu is very nice.

Stayed in May 2024

The location is the biggest problem for those wanting to visit central Jakarta with long taxi journeys each day. However, there are local (non-tourist) malls close by. The pool is a little bit cold for young children which meant we had to limit our 3 year old to 20 mins in the pool.

The food is excellent, the staff are extremely helpful and it is one of the cleanest hotels I've stayed in. The facilities are great with a gym, pool, steam room, sauna, hot/cold pools and Spa facilities. They have a childrens room which is great for a few hours. 5 year olds and above may find it a little boring.

Stayed in May 2024

The restaurant. The buffet is not as great in the morning and for eating, the orders take very long to arrive. Including even a drink. Upstairs and downstairs the minimum wait for drinks or food is at least 30 minutes if no more.

I really liked the rooms, the set up is neat and modern. I liked the swimming pool and the amenities.

Stayed in April 2024

Check in process took a while, and the 500,000 IDR deposit can only be reimbursed in cash, so is something to keep in mind if leaving the country on check out. Also, to note, after checking out, you need to pay to use the hotel facilities if you have a later flight.

Clean comfortable stay near the airport before flying out. Good gym and pool facilities on site. Airport shuttle included is useful, though took a little bit of coordinating on arrival at the airport as it rounds up a number of guests in one go.

Stayed in May 2024

The hotel is not new but very well maintained.

The hotel is in the airport area and offers free shuttle to the airport back and forth. I planned to stay only one night as I had to flight the next day. It went beyond my expectations In terms of services. Staff speaks English and is professional. Room was clean. Good breakfast with plenty of choices. Gym, pool, jacuzzi, hammam... All this was included in the price :)

Stayed in May 2024

No pool outside

Pool and spa

Stayed in April 2024

Strange breakfasts, more like lunch....

Location and rooftop

Stayed in May 2024

The check in process can be improved. Guests arrive from the airport in batches and the reception easily gets overcrowded. Some parts of the process could be handled in advance.

Quite convenient for an overnight layover at CGK airport.

Stayed in April 2024

The Food menu items could be improved with more options, considering the international guests. Stayed in Deluxe king Room with private bathroom. The Air Con was not cooling properly. Upon request the technician fixed it in the night, But early morning again the problem started.

Good resort near Jakarta Airport, lots of amenities to make your journey relaxed. Shuttle service to airport.

Stayed in May 2024

Can wait up to 1 hour for airport shuttle... taxi is cheap so consider. Slow check-in esp after long flight No powerpoint by bed. Location is isolated so can't wander locality.

Close to the airport Spacious room Very helpful staff Nice food. Coffee Shop has good cake and coffee. Hotel shop stocks good range at reasonable price. Manager Marcell is a delight and very helpful.

Stayed in April 2024

Facer difficulty in ordering food late at night

Location and facilities were good I like the gym and facilities associated with gym

Stayed in February 2024

The road from hotel to airport

Location

Stayed in February 2024

Location

Stayed in May 2024

Nothing

The rooms

Stayed in April 2024

The window in the room cannot be open, and they didn't even allow us to open the curtains, so we have to be on the dark, because otherwise people could see inside. Like that should be our problem? The mini fridge on the room was soooo laud we have to unplug it, but ofc that generates melting water in the room.

Close to the airport and airport shuttle

Stayed in April 2024

Very stylish hotel and clean, comfortable rooms. Wonderful, attentive staff. Very nice on site restaurants, plenty of choice. Excellent spa with very aesthetic space to relax and unwind, very good facilities with the indoor pool and sauna/steam rooms and hot/cold plunge pools. Would definitely recommend and stay again if in the Jakarta airport area.

Stayed in April 2024