14-22 Royal Parade, Eastbourne, BN22 7AP, United Kingdom
#14 of 34 hotels in Eastbourne
Guests' ChoiceBased on 1765 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 6 June 2024
Carla
United KingdomThe area outside my window was very dirty. Birds perch there and leave feathers and a mess which is overlooked . I mentioned it needed regular cleaning on leaving. The breakfast was very limited, but the staff were helpful and friendly.
The sea view, well worth paying extra for. Also the swimming pool, so relaxing after a day's walking. It's small but perfectly adequate, although not really suitable for lengths. I used it twice a day, mostly alone.
Stayed in June 2024
Reviewed: 6 June 2024
Adam
United KingdomShower didn't work, room was very worn and needed updating bathroom was dirty
Staff were very good
Stayed in June 2024
Reviewed: 4 June 2024
Nathalie
United KingdomNothing
The quietness the peaceful environment the swimming pool facilities
Stayed in May 2024
Reviewed: 2 June 2024
Alison
United KingdomSome of the bathrooms are a bit dated. But does the job !
The staff are always so friendly and helpful. The pool was a lovely bonus. Rooms are well appointed and extremely comfortable. Breakfast was excellent.
Stayed in June 2024
Reviewed: 2 June 2024
Jayne
United KingdomNothing I disliked.
Receptionist lovely and very helpful and friendly. Answered all questions and arranged parking and taxi to pick us up on time to meet for family do.
Stayed in June 2024
Reviewed: 31 May 2024
Samra
United KingdomThe sofa bed was not comfortable- the springs were painful
The facilities inside the apartment The hotel even though it’s dated- the rooms are updated.
Stayed in May 2024
Reviewed: 30 May 2024
Mills
United KingdomLittle touches like water in the room and a fridge would have matched for the price. I did ask staff for a mini fridge to keep dog food in, and they kindly set on up !
Great location with sea views!
Stayed in May 2024
Reviewed: 30 May 2024
Louise
United KingdomPossibly too much chemical content in pool as our eyes were stinging quite a bit compared to other pools. Not very much continental choice at breakfast and all a bit empty when we went down for 8.45 I had to ask for quite a few items glasses, crockery, cutlery etc… needed a good replenish of food too.
Spacious room, great amenities, lovely being right on seafront. Brilliant pool for the kids, polite and friendly staff.
Stayed in May 2024
Reviewed: 29 May 2024
Victoria
United Kingdomroom really close to the lift
I liked where it was the room was nice though not what I imagined considering the price
Stayed in May 2024
Reviewed: 27 May 2024
Adrian
United KingdomThe rooms were a little small.
Excellent location and friendly staff.
Stayed in May 2024
Reviewed: 25 May 2024
Shoeburymike
United KingdomMinor really- The indoor swimming pool has a flight of stairs that we had to use and my wife and I have trouble with stairs. There is a lift to the basement floor(-1) but the passageway from the lift to the swimming pool is reserved for 'staff only', clearly because of all the laundry stuff etc.. It would have been good not to have used the stairs!!
The hotel comes under the 'shabby chic' category as it is very old as can be seen by the architecture and old window frames. However it was comfortable and the staff were incredibly friendly and helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Iryna
United KingdomRestaurant: dinner 11.05 potato chips were inedible, soggy. please pay attention to it. Although our veal was excellent, pizza was good
Nice sea view from our room. Breakfast was good, we loved our kippers. Swimming pool is small and lovely, our children enjoyed it.
Stayed in May 2024
Reviewed: 12 May 2024
Fair
United KingdomBreakfast priced in proportionally. My partner had less on plate but we were still charged the same. The phone set wasn't that clean and needed a wipe over. Biggest gripe was I ran a finger over a hanging picture in the room and a lot of dust came down. With the programme "four in a bed" running for decades on TV , this sort of attention detail shouldn't be overseen. Overall would happily stop here again.
Staff were nice. Position excellent to centre. Evening meal brilliant, white wine chilled in ice buckets, a very good touch.Beds comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Edwards
United KingdomNothing really. It was all good ,but the weather. Pool was clean and comfortable
Breakfast was very good,staff waited on you for whatever your needs were.
Stayed in May 2024
Reviewed: 9 May 2024
Linda
United KingdomLovely situation. Very convenient for all the town facilities. Very pleasant and helpful staff.
Stayed in May 2024
Reviewed: 7 May 2024
Elaine
United KingdomFood could of been better and a change of menu
Location , room
Stayed in May 2024
Reviewed: 6 May 2024
Ajay
United KingdomMaybe needs a little updating
Location and staff
Stayed in May 2024
Reviewed: 6 May 2024
Kazim
United KingdomSmall rooms. Limited car park.
Location, just across the beach and close to city centre. Clean rooms.
Stayed in May 2024
Reviewed: 30 April 2024
Pia
United KingdomCleanliness was an issue. There was a mouldy mess of a dumped waste bin on our balcony, which was partially cleaned up when we notified reception. The carpets were really dusty.
Excellent location, the dinner was superb, great atmosphere and we got a free room upgrade, which was amazing. Nice linen and towels and aircon.
Stayed in April 2024
Reviewed: 25 April 2024
Robin
United KingdomWe have no criticisms of the hotel
We stayed in a family room on the first floor overlooking the prom and the sea. Room was clean and spacious. Breakfast was lovely, especially the Sussex sausages!
Stayed in April 2024
Reviewed: 21 April 2024
Pannell
United KingdomThe hotel could do with a lick of paint and some new fixtures and fittings in places. The shower enclose in my room was pretty ancient. The carpet in the lift was pretty yuk.
Every member of staff I met was helpful and efficient. A problem I had with the tv was resolved immediately. I ate in the restaurant both evenings and the food was excellent and reasonably priced. Lovely comfy bed.
Stayed in April 2024
Reviewed: 20 April 2024
Melanie
United KingdomThe indoor pool
Stayed in April 2024
Reviewed: 18 April 2024
Ray
United KingdomBathroom needs a refresh
Easy parking. Excellent staff. Value for money.
Stayed in April 2024
Reviewed: 17 April 2024
Colin
United KingdomBed was large but uncomfortable and pillows were too hard...no alternatives
Good position
Stayed in April 2024
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