14-22 Royal Parade, Eastbourne, BN22 7AP, United Kingdom
#14 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1784 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 27 May 2024
Adrian
United KingdomThe rooms were a little small.
Excellent location and friendly staff.
Stayed in May 2024
Reviewed: 25 May 2024
Shoeburymike
United KingdomMinor really- The indoor swimming pool has a flight of stairs that we had to use and my wife and I have trouble with stairs. There is a lift to the basement floor(-1) but the passageway from the lift to the swimming pool is reserved for 'staff only', clearly because of all the laundry stuff etc.. It would have been good not to have used the stairs!!
The hotel comes under the 'shabby chic' category as it is very old as can be seen by the architecture and old window frames. However it was comfortable and the staff were incredibly friendly and helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Iryna
United KingdomRestaurant: dinner 11.05 potato chips were inedible, soggy. please pay attention to it. Although our veal was excellent, pizza was good
Nice sea view from our room. Breakfast was good, we loved our kippers. Swimming pool is small and lovely, our children enjoyed it.
Stayed in May 2024
Reviewed: 12 May 2024
Fair
United KingdomBreakfast priced in proportionally. My partner had less on plate but we were still charged the same. The phone set wasn't that clean and needed a wipe over. Biggest gripe was I ran a finger over a hanging picture in the room and a lot of dust came down. With the programme "four in a bed" running for decades on TV , this sort of attention detail shouldn't be overseen. Overall would happily stop here again.
Staff were nice. Position excellent to centre. Evening meal brilliant, white wine chilled in ice buckets, a very good touch.Beds comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Edwards
United KingdomNothing really. It was all good ,but the weather. Pool was clean and comfortable
Breakfast was very good,staff waited on you for whatever your needs were.
Stayed in May 2024
Reviewed: 9 May 2024
Linda
United KingdomLovely situation. Very convenient for all the town facilities. Very pleasant and helpful staff.
Stayed in May 2024
Reviewed: 7 May 2024
Elaine
United KingdomFood could of been better and a change of menu
Location , room
Stayed in May 2024
Reviewed: 6 May 2024
Ajay
United KingdomMaybe needs a little updating
Location and staff
Stayed in May 2024
Reviewed: 6 May 2024
Kazim
United KingdomSmall rooms. Limited car park.
Location, just across the beach and close to city centre. Clean rooms.
Stayed in May 2024
Reviewed: 30 April 2024
Pia
United KingdomCleanliness was an issue. There was a mouldy mess of a dumped waste bin on our balcony, which was partially cleaned up when we notified reception. The carpets were really dusty.
Excellent location, the dinner was superb, great atmosphere and we got a free room upgrade, which was amazing. Nice linen and towels and aircon.
Stayed in April 2024
Reviewed: 25 April 2024
Robin
United KingdomWe have no criticisms of the hotel
We stayed in a family room on the first floor overlooking the prom and the sea. Room was clean and spacious. Breakfast was lovely, especially the Sussex sausages!
Stayed in April 2024
Reviewed: 21 April 2024
Pannell
United KingdomThe hotel could do with a lick of paint and some new fixtures and fittings in places. The shower enclose in my room was pretty ancient. The carpet in the lift was pretty yuk.
Every member of staff I met was helpful and efficient. A problem I had with the tv was resolved immediately. I ate in the restaurant both evenings and the food was excellent and reasonably priced. Lovely comfy bed.
Stayed in April 2024
Reviewed: 20 April 2024
Melanie
United KingdomThe indoor pool
Stayed in April 2024
Reviewed: 18 April 2024
Ray
United KingdomBathroom needs a refresh
Easy parking. Excellent staff. Value for money.
Stayed in April 2024
Reviewed: 17 April 2024
Colin
United KingdomBed was large but uncomfortable and pillows were too hard...no alternatives
Good position
Stayed in April 2024
Reviewed: 14 April 2024
Heather
United KingdomParking was so tricky this time but to be fair, it was a bank holiday. It wasn't the most clean room, bathroom wasn't particularly clean and the kitchenette was a bit dirty (items not properly washed up) other than that, all good
Location, staff friendliness, sea views, cheap parking and kitchenette in room was ideal.
Stayed in April 2024
Reviewed: 13 April 2024
Cairparavel9
United KingdomParking was difficult as the seafront area was very busy
Good location. Lovely room. Great view across the sea. Convenient for local amenities
Stayed in April 2024
Reviewed: 12 April 2024
Lisa
United KingdomNo curtain in bathroom. Outside appearance looked a bit rundown and off putting in places. Breakfast croissants were tough and dense.
The room was nice and big with a comfortable sofa.
Stayed in April 2024
Reviewed: 10 April 2024
Julien
United KingdomThe swimming pool is more a puddle for children but not an issue, didn't go. In
Sea view and good value for money. Didn't try breakfast.
Stayed in March 2024
Reviewed: 9 April 2024
Juliette
United KingdomDouble bed lumpy and uncomfortable Sausage at breakfast terrible!!! As was the coffee
Location, clean. View
Stayed in April 2024
Reviewed: 8 April 2024
Foteini
United KingdomGreat hotel on the beach front, the room was spacious with view at the sea. The swimming pool was a great plus for the kids. Good walking distance from the pier and the city centre. Helpful and friendly staff. There's room for improvement as far as the breakfast is concerned. Overall a great value for money and a positive experience.
Stayed in April 2024
Reviewed: 4 April 2024
Linda
United KingdomReception staff were super welcoming. Good beachfront location Good breakfast, plenty of choice
Stayed in March 2024
Reviewed: 1 April 2024
Rebecca
United KingdomIt’s a little tired.
Free early check in. Huge breakfast. Lovely pool all to ourselves! Comfy bed and massive bathroom and sea view!
Stayed in April 2024
Reviewed: 1 April 2024
Anna
United KingdomThe rooms are dated, there was a big ball of hair in the carpet under the bead.
A great location, staff were very helpful and friendly. The breakfast was good.
Stayed in March 2024
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