Main Street, York, YO10 4PJ, United Kingdom
#95 of 104 hotels in York
Guests' ChoiceBased on 4247 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.6
Staff
8.7
Value for money
7.5
Free WiFi
7.3
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End of dialog contentReviewed: 26 May 2024
Sarah
United KingdomDecoration of room. Damp on the wall, peeling paint and cracked window pane
Accommodating friendly staff. Great location, good communal space. Quiet nights, comfortable beds. All slept very well.
Stayed in May 2024
Reviewed: 26 May 2024
Shelly
United Kingdomit is very dated, needed painting and tidying up. staff all young and not interactive. wasn’t aware parking was an extra fee. breakfast not worth the money charged.
it was easy bus route access into town
Stayed in May 2024
Reviewed: 25 May 2024
Dylan
United KingdomA more varied menu would have been acceptable for a four night stay. The standard bedroom was very basic and access to room 17 via two flights of stairs was not easy for two eighty year old pensioners.
Breakfasts were very good. Staff were delightful and so friendly.
Stayed in May 2024
Reviewed: 24 May 2024
Anthony
United KingdomParking at £10.00 per day
Everything except the parking fee Absolutely insulting to charge residents for parking
Stayed in May 2024
Reviewed: 23 May 2024
Brendon
United KingdomBathroom facilities / decor rather tired in places which didn’t present in the best way. A little decoration would go a long way.
Helpful staff. Good breakfast. Good parking.
Stayed in April 2024
Reviewed: 22 May 2024
Gareth
United KingdomNoise in courtyard from guests thought night porter should have intervened
Building lay out courtyard
Stayed in May 2024
Reviewed: 22 May 2024
Mervyn
United KingdomNothing not to like
Everything was to our liking
Stayed in May 2024
Reviewed: 22 May 2024
Paul
United KingdomDrinks expensive
Good on site parking and location
Stayed in May 2024
Reviewed: 21 May 2024
Angela
GermanyNothing
Beautiful hotel with wonderful seating areas in coutyards outside. Staff bent over backwards to fulfill every wish.
Stayed in May 2024
Reviewed: 21 May 2024
Barrie
United KingdomRestaurant was in the bar and having to pay £10 for parking when the room is expensive enough
Stayed in May 2024
Reviewed: 21 May 2024
Edwards
United KingdomGREAT hotel with history, would stay again
Stayed in March 2024
Reviewed: 20 May 2024
Fegan
United KingdomNot happy about paying an extra £10.00 foe car park, which we feel should have been in the price,as hotel was outside York centre.
Nice gardens very good choice for breakfast, all staff very nice and made us welcome.
Stayed in May 2024
Reviewed: 20 May 2024
Janet
United KingdomNo lift available
Lovely room. Good breakfast. Nice gardens. Lovely staff
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomSize of room Get rid if shower curtain put in screen.
Acceptable but strange tasting sausages
Stayed in May 2024
Reviewed: 18 May 2024
Louise
AustraliaAll the stairs to get to the room Slow restaurant service Walking through bar area to get to the stairs to get to the room from reception Hard to navigate bags through gravel from car park to reception
Lovely room and bathroom Good food - when it arrived
Stayed in May 2024
Reviewed: 17 May 2024
Toni
AustraliaLocation and staff good
Stayed in May 2024
Reviewed: 17 May 2024
Wendy
United KingdomReturning clients, feels like home. Character property in beautiful setting in the edge of the city.
Stayed in February 2024
Reviewed: 16 May 2024
Michael
United KingdomEarlier breakfast start time, 630 or 645 would be great
Stayed in May 2024
Reviewed: 15 May 2024
Richard
United KingdomNothing
Breakfast staff location
Stayed in May 2024
Reviewed: 15 May 2024
Tony
United KingdomNothing to dislike but would say £10 a night to park your car is a little bit unfair when your a paying guest
Very nice hotel , lovely bar & drinking area , all staff were lovely
Stayed in May 2024
Reviewed: 14 May 2024
Mark
New ZealandTraffic noise
Lovely setting and facilities
Stayed in May 2024
Reviewed: 12 May 2024
Jane
United KingdomNo Guinness on tap.
Beautiful, quirky and tons of character. Friendly and helpful staff. Loved the outside area.
Stayed in April 2024
Reviewed: 12 May 2024
Mike
United KingdomNothing comes to mind
Good
Stayed in May 2024
Reviewed: 12 May 2024
Peter
United KingdomRoom 14 experiences a very loud and irritating hum making sleep virtually impossible. We were moved to another room. There is a very restricted menu. We found the bar pricing a little expensive. The mattresses are very firm.j
The location is ideal for a leisurely stroll into York. The Hotel is full of character and beautifully furnished. The staff are the friendliest and most helpful that we have met in a long time.
Stayed in May 2024
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