Birmingham Road, Coventry, CV5 9AL, United Kingdom
#17 of 27 hotels in Coventry
Guests' ChoiceBased on 2786 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.4
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 6 June 2024
Chilemba
United KingdomNothing
Location
Stayed in June 2024
Reviewed: 2 June 2024
Kirsty
United KingdomIn a deluxe room we’d expect a fridge. Not sure if we got everything we should have for the upgrade. TV max volume was too low we respect others and would not be inconsiderate
The views across the golf course were lovely. Balcony nice to have. Bar nice. Restaurant was excellent. Breakfast excellent. Staff excellent
Stayed in June 2024
Reviewed: 2 June 2024
Antony
SpainThe up grade restaurant I'm afraid left much to be desired. The waitress had no idea about the wines offered. She also had no idea on how to serve thinking it was appropriate to just pour three glasses of wine. The starters were tasty. The steals incorrectly cooked and the blue cheese sauce tasted of nothing and was more of a brown colour. All in all a great disappointment we paid our bill except for the non cheese sauce.
The room, parking and access were all good the reception staff went above and beyond. The cellar bar was equally excellent. Also the bar maid in the restaurant was outstanding witty welcoming and quick to serve demonstrating a great knowledge of customer service and her bar.
Stayed in April 2024
Reviewed: 2 June 2024
Cherry
United KingdomGym/ pool facilities need to be maintained the changing areas are dirty and the poolside is too
Stayed in May 2024
Reviewed: 1 June 2024
Hayley
United KingdomWhilst everyone was pleasant a few of the staff members were less approachable and didn’t smile.
Great setting when looking over the golf course. Great sized pool and lovely spa area. Food was excellent and choices of bar and restaurant gave flexibility.
Stayed in May 2024
Reviewed: 31 May 2024
Linda
United KingdomWe stayed in one of the lodge rooms and they could probably do with a little refresh.
Breakfast was excellent, restaurant was lovely and the staff are a credit to the hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Diane
United KingdomReception was very slow Rooms are very dated Only one plug socket in entire room
Location for the NEC was good Easily accessed Very comfortable bed Good bathroom
Stayed in May 2024
Reviewed: 27 May 2024
Adrian
United KingdomCheck out and the bill was very confusing.
Excellent breakfast with lots of variety. Staff were excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Marc
GermanyRoom needs a little refurbishment. Didn't quite match the main building‘s high visual and comfort standard.
Stayed in April 2024
Reviewed: 23 May 2024
Susan
United KingdomLovely stay, staff were all very helpful. Breakfast was good, choice of eggs available, eg happy to make me poached eggs.
Stayed in May 2024
Reviewed: 17 May 2024
Robin
United KingdomThe chalet style rooms rather dated, myself and my colleague who stayed in another room both had bathroom fans which didn’t work. Only half the lights worked in both rooms, I assume this was due to energy saving. Overall, the rooms could do with updating.
Very good location, amazing bar and restaurant facilities. Close location to the NEC.
Stayed in May 2024
Reviewed: 16 May 2024
Ragne
EstoniaAll was nice
Pet friendly
Stayed in May 2024
Reviewed: 13 May 2024
Andrea
United KingdomApparently my partner said the male changing rooms where dirty and towels all over the floor
Stopped after a day at NEC It was nice to chill in the pool and steam room Sauna wasn't working though
Stayed in February 2024
Reviewed: 12 May 2024
Carolyn
United KingdomBreakfast was very good with lots of choice. The room had a lovely view over the golf course and was newly decorated.
Stayed in May 2024
Reviewed: 11 May 2024
Michael
United KingdomThe poor booking information on booking.com
Breakfast was good and the restaurant location and scenery wasn’t bad
Stayed in April 2024
Reviewed: 10 May 2024
Nathan
United KingdomThe headrest on the bed is broken I love the outside space but being 6ft6 and having to downgrade rooms for an outside one was unfortunate....
The staff were accommodating, helpful and polite. As always
Stayed in April 2024
Reviewed: 9 May 2024
Marie
United KingdomIt was a little dark. No plug socket or USB next to both sides of the bed. Nescafe coffee - there must be a better option that won't bump up costs. (just my personal preference)
The room was a good size, clean and tidy, ironing board and iron a lovely touch. Lovely bathroom. Twinings English Breakfast tea always good. Bar Facilities and view to golf course was beautiful
Stayed in May 2024
Reviewed: 8 May 2024
Heysim0n
United KingdomWould be nice if water was supplied in the room.
Loved the location, nice and near to NEC and other areas if needed. Good grounds of the golf course to walk around as well. Food is fantastic both for dinner and breakfast. Would like to see few more vegetarian options as the Chef cooks well and will probably do really well with other options on menu too. Spa features nice as well, relaxing week considering I was on an event for 4 days at the NEC!
Stayed in May 2024
Reviewed: 5 May 2024
Sivasamy
United KingdomNo drinking water in the rooms. Every other hotel I have stayed in leaves at least 1bottle of water in case you need to drink some water. Is the bathroom tap water fit for drinking
Wonderful staff Fantastic golf course
Stayed in May 2024
Reviewed: 5 May 2024
Mark
United KingdomThere was a fusty smell in the room
Location and views from the room
Stayed in May 2024
Reviewed: 29 April 2024
Joy
United KingdomUncleanliness of female changing rooms. Housekeeping took away the extra towels I had requested Lack of breakfast items on the Sunday morning, long wait!
Location and leisure facilities
Stayed in April 2024
Reviewed: 29 April 2024
Ellie-mae
United KingdomThe hotel spa was disgraceful, Sauna was not working - the pool was cold and full of rude children splashing with minimal adult supervision which really ruined the 'relaxation' part of the trip.
I liked the room and bed, the bed was comfortable and clean. The golf course is beautiful and looks incredible.
Stayed in April 2024
Reviewed: 29 April 2024
Steve
United KingdomI was not expecting the motel style of bedrooms. After dinner we had to walk in the rain back to our rooms. We had noisy neighbours, but that was probably wedding guests that had drunk too much and nothing to do with the hotel.
The staff were very friendly and happy. The quality of the food was excellent. We ate in the restaurant for dinner, which had a good choice of food and drink at reasonable prices. The bar also offered food, but more choice of burgers, pizzas, etc.
Stayed in April 2024
Reviewed: 28 April 2024
Georgina
United KingdomBreakfast was a little poor. Lots run out by 9.30. No gluten free options for a coeliac myself.
Room clean and tidy, good facilities, friendly staff
Stayed in April 2024
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