16 Kent Road, Blackpool, FY1 5HQ, United Kingdom
Based on 464 hotel reviews
5.5Cleanliness
6.2
Comfort
6.4
Location
8.0
Facilities
5.7
Staff
6.8
Value for money
6.7
Free WiFi
5.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Joanne
United Kingdomdidn't see staff no hot water toilet flush was really nosey no bin in room or near accommodation to put rubbish tv didn't work no Internet couldn't open windows in room
bed was comfortable carpet could do with hoovering shower was freezing didn't see any staff till we left carpark close to property
Stayed in May 2024
Reviewed: 31 May 2024
Rachel
United KingdomHotel is a little run down however that is reflected in the price.
Room was clean and the bed was comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Linzie
United KingdomOnly one towel between 3 people and it was a beach towel
Stayed in May 2024
Reviewed: 23 May 2024
Ronja
United KingdomThe location so great, in that it is close to the beach and the “strip”, however the place absolutely reeks of cannabis, local substance misusers sit in the park outside shouting from very early in the morning.
The bed was very comfortable and was able to have a good sleep.
Stayed in May 2024
Reviewed: 20 May 2024
Adam
United KingdomCould of done with a vacuuming as floor was dirty and sand on settee.
Great location in centre of blackpool, bed was comfortable and room did what we needed
Stayed in May 2024
Reviewed: 5 May 2024
Kirsty
United KingdomWe didnt have a kettle for our morning drinks, we didnt have towels, the lady said she couldn't remember if she had put some in our room, but we had our own anyway so we didnt bother. The tv remote didnt work and tv was stuck on qvc channel
The location was perfect. you get what you pay for. We wanted a bed and a bathroom and we got that.
Stayed in May 2024
Reviewed: 1 May 2024
Donna
United KingdomNo tea or coffee Area around hotel smelled of drugs Not cleaned under bed and draws
Hot shower Walking distance to town centre
Stayed in April 2024
Reviewed: 29 April 2024
Laura
United KingdomThe shower it wouldn't stay hot it was going cold all the time and my little girl was complaining. that was the only problem
Staff was friendly. the hotel was out of the way where they wasn't too much noise it was pretty quiet and easy to find. wasn't a far walk from the sea it was convenient for all the shops. And it was clean for the price it was perfect for me and my little girl
Stayed in April 2024
Reviewed: 25 April 2024
Joanne
United KingdomThe room was dirty, broken toilet seat, too cold, No kettle or any drink making facilities. Asked for kettle, toilet roll, and for toilet seat to be fixed, each request was totally ignored. I was contacted by the owner on Saturday, offering a refund, of which he said he would process this on Monday, I'm still waiting. All I keep getting now is fobbed off. I believe if he intended to give us a refund, he would have done it by now.
The location was great
Stayed in April 2024
Reviewed: 25 April 2024
Peter
United Kingdombroken toilet seat
hotel in the process of upgrades, very friendly hosts
Stayed in April 2024
Reviewed: 3 April 2024
Ben
United KingdomCouldnt lock the door but cctv was present so i felt was ok
Staff were great when had shower and tv issues were were offerd another room.. So very pleased
Stayed in April 2024
Reviewed: 25 February 2024
Lisa
United KingdomThe amount of mattress in the room and sink coming off the wall no tv had to ask for kettel and cups
Stayed in February 2024
Reviewed: 22 February 2024
Jurie
United KingdomBedding and room temperature. Freezing heating radiators not adequate. Had to buy a heater.
Location
Stayed in February 2024
Reviewed: 20 February 2024
Gary
United KingdomNothing really
Close to all bars very cheap with free parking for us it’s just some where to sleep whilst on a weekend bender
Stayed in February 2024
Reviewed: 18 February 2024
Jennifer
United KingdomWe had to wait too long for someone to answer the door or telephone. When we got there , there wasn't a room for us. As the last guest didn't hand the keys back. We left for a few hours so they could sort something out. When we went back around 7pm they still didn't have a room for us as we needed one with 3 beds. They said they could refund us the money but it was too late at night to find somewhere. So we took a double room instead. There wasn't a kettle so couldn't have a cuppa in the morning.
They weren't able to give us the room that was meant for us due to last guest not handing the keys back. But they did go all out to find a cot for our daughter to sleep In.
Stayed in February 2024
Reviewed: 9 February 2024
Glover
United KingdomThe room was very good
The staff was friendly
Stayed in January 2024
Reviewed: 1 January 2024
Kellie
United KingdomCleanliness under the bed
Very local to Center
Stayed in January 2024
Reviewed: 3 December 2023
Gary
United KingdomStayed in room 3 The window was broken would not stay closed the lock on the bathroom was broken the carpet needs hoovering there is no tea spoon asked for a towel on the night I got there said no one is there I said no problem for tonight they said I will drop one off in the morning had to ask again and one was given in the afternoon only to find out the shower did not work the plumbing in there is noisy the extractor fan hanging off the wall and on the last night there was a humming sound I was locked outside with my 2 kids for 10 mins as the main door was locked and not given a key for it it’s 50/50 if I would stay again as daft as it all sounds the room is a good side it just needs putting right the work that’s needed the owner was always available at the end of the phone the kettle had to be boiled on the floor as that’s the plug socket that you can use the kettle safely this is a honest review and I hope good is taken from it
The location was great and free parking beds were clean
Stayed in December 2023
Reviewed: 26 November 2023
Jill
United KingdomQuite noisy at night especially the plumbing but we still slept ok
Great location with parking for a very good price. Easy check in no issues rooms perfectly adequate with everything we needed.
Stayed in November 2023
Reviewed: 26 November 2023
Rebecca
United KingdomVery basic, the decoration Is unfinished and the rooms had not been hoovered or cleaned. The bedding was clean and fresh though!
Clean comfortable bed. En suite, TV, coffee and tea making facilities and a fridge in each room. Our stay was quiet and comfortable. Car parking included.
Stayed in November 2023
Reviewed: 25 November 2023
Clare
United KingdomThe room hadn't been cleaned, the bin was still full, and there was rubbish (empty bottles) behind cupboards, no toilet rolls, or towels and only cold tap worked also, no TV signal. On a plus, there was good Internet And hand wash in the bathroom. Also it was nice and warm. Free parking and a child's play area right next to the hotel.
Free parking and good location
Stayed in November 2023
Reviewed: 19 November 2023
Graeme
United KingdomThe room was smaller than said you had to pay a deposit for towels and staff where no on site
The location was what we expected
Stayed in November 2023
Reviewed: 30 October 2023
Chippy66
United KingdomNo hot water for sink and shower didn't work but both was rectified straight away. No wardrobe due to size of room ie bunk beds.Light in bathroom too dim. Have to fill kettle with cups. Deposit per person for towels but we always bring our own.
Ideal location central to everything. Quiet side street. Room was on first floor which was ideal. Own ensuite bathroom.
Stayed in October 2023
Reviewed: 30 October 2023
Paul
United KingdomTook over an hour to get hold of landlords, requested quadruple room only got a double bed and a sette that didn't pull out on picture of room showed double bed and bunk beds. Other rooms order spot on for the price.
Location
Stayed in October 2023
Reviewed: 29 October 2023
Zoe
United KingdomCold shower and couldn’t close the window. Also the carpet could of done with a hover
It was close to the centre. Beds very comfortable we slept very well.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content