No Lift and very steep stairs

Dinner and service

Stayed in May 2024

Cleaning crew knocking early despite us using the door sign. There was no door chain for security. The room was short of a few things for our stay, but the staff were very helpful in sorting it out.

The staff, location and comfort.

Stayed in April 2024

Shower wouldn’t get hot. Radiator wasn’t hot either

Located centrally pleasant surroundings

Stayed in April 2024

Whist the staff were friendly and did their best it was obvious that the property was understaffed. This resulted in long waits to check in a get a drink at the bar. The hotel is in need of some refurbishment, the stair carpet was threadbare in a number of places and the cleanliness could be improved upon. I did not consider our bathroom to be spotless, it was just about OK.

The staff were very friendly. The evening meal was excellent and very reasonably priced. Out room was ready on arrival.

Stayed in April 2024

Central heating not on as radiator taps seemed fixed. I wonder what the bedrooms would be like in winter.

Breakfast room good. Bright and good view to the back garden. Continental breakfast choice good. Would prefer cooked breakfast to be self service as I was not ready for it when it was served. Would have liked vegetarian option

Stayed in March 2024

bar was expensive and the staff there a bit aloof. in the room they could do with a few tea options. slightly dated decor - but clean. (and looks like there are updates in hand)

nice old building. spacious rooms. (a little chilly but was fine in bed!) good fresh breakfast, pleasant staff.

Stayed in April 2024

Didn't appear to have been hoovered and no toiletries in bathroom. Tea and coffee was not replenished on 2nd day.

Friendly welcome. Nice big room

Stayed in April 2024

The room didn’t have a fridge.

Very modern and clean! Great location and lovely rooms!

Stayed in April 2024

Move up with the times

Please change ur keys to digital

Stayed in March 2024

As above

Location but stayed in new part at back...very dated and bathroom.needs a refurb, broken lamp and room so hot .

Stayed in March 2024

We stayed in the Old Manor House side, quite dated,

The room was clean, bed very comfortable tea/coffee making facilities good

Stayed in March 2024

My room was cold and the central heating did not work. An oil heater was placed in the room which was fine but not ideal and it took a long time to warm the room. The windows in the bedroom and bathroom were thick with dirt and dust on the outside which did not create a good impression when inside everything was spot less. The shade on the bedside lamp was broken and resting at an angle. Finally you could not see through the bathroom window because of the grim but even so I would have preferred a blind at the window so I could be sure of privacy. The window was above the toilet. All of these things are small improvements and over all I thought it a lovely room and incredibly good value.

The room was comfortable with good seating. A comfortable bed, plenty of storage space and a beautiful new and very clean bathroom. Towels were clean and plentiful. The breakfast was exceptionally good and very good value. Parking was easy and safe.

Stayed in March 2024

Breakfast one of the staff did not understand what we ask for. Still a lot of redirection going on. Got there at 2pm and the lady was quite rude as said you need to go away and come back at 3pm booking in time. Did not even check if room was ready like another hotel would

Old style, central to Banbury

Stayed in March 2024

shower nightmare to get a right temp, duvet cover had a mark on it and there were cigarette ends outside the window!!

liked the room although it was hot but we got a fan from the staff. staff are friendly and the bar is nice

Stayed in March 2024

The radiator was broken pumping out hot air. We complained but was not fixed.

The room we'd stayed in it before

Stayed in March 2024

We had an issue with no hot water on the second day and the room wasn't serviced after the first night but we were compensated for these issues

Location great, friendly staff and car parking

Stayed in February 2024

We had some issues,firstly the curtain was hanging off the rail,told the receptionist they was going to move us but said its fine was fixed the next morning,then booked and table for dinner on Saturday night came down at 6.20pm table was booked for 6.30 then was told the kitchen had a gas leak so had to go somewhere else went to the tai over the road witch was lovely,was staying with my girlfriend for her birthday was not impressed I also booked a room with a bathtub and had only a shower

Nothing will not be staying again

Stayed in February 2024

The shower room was disappointing as it had not been cleaned properly hairs in the shower cubicle and in the wash basin. And there was no vegetarian option for the cooked breakfast but there was a good choice for breakfast.

The room was comfortable and the bed very comfortable, I had a good night's sleep. The staff were helpful and polite. The breakfast was enjoyable though disappointing that there was no vegetarian open for a cooked breakfast.

Stayed in March 2024

The bathroom needed to be cleaned better Glasses with the tea and coffee making facilities would have been good

Good value for money The beds were comfortable and the room was warm The breakfast was nice

Stayed in March 2024

Dining room not signposted

The building

Stayed in February 2024

My fault. Being an old building it does not have a lift and I struggled to get to the second floor.

Lovely old historic building in the heart of banbury

Stayed in February 2024

Amazing location. Great room. Just missing a couple of touches like no soap on the basin, radiator not working and no milk for the tea or coffee but great for the price. Lovely staff

Stayed in March 2024

Lack of soundproofing, no coathangers in room,poor housekeeping

Good breakfast plenty choice , good location

Stayed in February 2024

The thermostatic power shower had 2 settings, Boil you to death or freeze you to death, So no shower. There was also no milk to go with the tea and coffee provided.

The Staff were absolutely amazing, the room was clean and very comfortable

Stayed in February 2024