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  5. Reviews of Warbrook House Heritage Hotel

Reviews of Warbrook House Heritage Hotel 3 stars

The Street, Hook, RG27 0PL, United Kingdom

#8 of 10 hotels in Hook

Guests' Choice

Review score

Based on 741 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 3 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Grange Double
    • Stayed 2 nights

    No lighting over desk area and light over bed didn't work

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Relaxing with stunning grounds
    • Business trip
    • Solo traveller
    • Grange Single
    • Stayed 1 night
    • Submitted via mobile

    Bedding is not the highest standard and bed is very soft

    Beautiful location, great breakfast and extremely polite staff

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    The staff didn’t tell us there was a party in the bar even though we asked about the bar food! So we ended up gatecrashing a surprise party whilst eating our meal!

    The property was great, our rooms were clean and comfortable, the grounds were lovely too and the winter price made it good value for money.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    Quick stay in lovely surroundings
    • Business trip
    • Solo traveller
    • Grange Double
    • Stayed 2 nights

    Breakfast was self serve and not hot. The room was excellent value but that brings those with a bit less etiquette than you would expect of such an establishment.

    Lovely large quite room. Bed very comfortable and décor very smart and on point located in lovely surroundings. Great Value

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly, highly recommend the Indian restaurant the food was unbelievable

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Staff were very friendly, helpful, efficient and professional
    • Solo traveller
    • Grange Twin
    • Stayed 2 nights
    • Submitted via mobile

    No spa facilities 🫤 but it isn’t advertised with them. Just feel it could enhance this hotel to have a spa.

    Beautiful building well kept

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 1 night
    • Submitted via mobile

    Obviously you have to bear in mind the age of the building. It's not in perfect state.

    The grounds and the staff were amazing. What a building!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Perfect place to relax a with beautiful surroundings
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    Only negative was there were many staff around in the bar area which meant we were waiting a long time to be served!

    Beautiful hotel and decor! Stunning setting with deer in the fields! Everywhere was clean and immaculate! Really loved the place!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Nice Pleasant but not really Disabled friendly. (My opinion)
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    Not the best for a Disabled person

    Nice area

    Stayed in February 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    Some odd nose like a generator or something through the night and doors slammed, didn't sleep the best but the room was comfortable, drinks were very pricy

    Furniture, shower and bed was great, bar staff and staff friendly.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Lovely stay would stay again but needs a good clean
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 2 nights
    • Submitted via mobile

    This place needs a good clean the windows are all dirty the glass tables and mirrors were too.

    Beautiful settings and grounds!! Lovely breakfast and comfortable beds

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Just what we needed
    • Leisure trip
    • Couple
    • Mansion Canal View
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive taxi service in this area

    Waking up to deers wandering the grounds.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Lovley house, great food, poor admin
    • Leisure trip
    • People with friends
    • Grange Twin
    • Stayed 1 night
    • Submitted via mobile

    We were allocated the wrong room. We booked a twin and were given a double in the annex. Reception staff sorted it quickly and upgraded us to the main house but other than it being in the main house, I wouldn’t call the room an upgrade. It was very much the same except the bed had two single duvets on it. There were also no towels in the room but again reception sorted it quickly for us.

    The main house was a stunning building and the location ideal. Breakfast was also lovely. No complaints at all about the breakfast.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Enjoyable Stay with Room to be Great
    • Leisure trip
    • Group
    • Mansion Canal View
    • Stayed 1 night
    • Submitted via mobile

    It was very hot, understandably with old buildings they are freezing when cold and boiling when hot but given it was only April and roasting it was strange. Make sure you open the windows and it’ll help. The breakfast food was really tasty but somewhat chaotic.

    The property was exceptionally clean and all the staff were friendly and smiley. The food was really good both at breakfast and the function we attended. The Mansion canal view bedrooms were quirky and the beds very comfy. The property has lots of potential to be excellent, grounds are beautiful.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Satisfactory not enough to complain about and not what we expected
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 3 nights
    • Submitted via mobile

    The room did not meet expectations of website

    Bar food was nice they did move us when we complained as we asked for a ground floor room and was sent a email confirming that this had been arranged satisfactory

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Excellent value for money with beautiful grounds.
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 1 night
    • Submitted via mobile

    One of the bathrooms needed updating but it was clean and tidy.

    Staff were very helpful and friendly. Rooms were clean and had everything that we needed.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We just love this hotel. Staff are welcoming breakfast is tasty and very peaceful. Thank you hope to come bk soon

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grange Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The hotel was exceptional value. Breakfast was included and was good quality. The room was very clean and quiet.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Short break.
    • Leisure trip
    • Couple
    • Mansion Double
    • Stayed 1 night
    • Submitted via mobile

    Room smelt musty. Basic no water in room. No mirror in sensible place.

    Lovely surroundings. Restaurant and staff lovely. Restaurant food and breakfast very good.,

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Really enjoyed our stay. Bar was friendly and pleasant.
    • Leisure trip
    • Family with young children
    • Grange Twin
    • Stayed 1 night
    • Submitted via mobile

    Beds - single - were very narrow. We parted them a bit more and floor had not been cleaned.

    Great setting even though there’s been a lot of rain. The restaurant was very good indeed and lovely service. Breakfast was delicious and plenty of it. Beds comfortable.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Great value for money, and the staff will always go above and beyond
    • Leisure trip
    • Solo traveller
    • Mansion Double
    • Stayed 2 nights
    • Submitted via mobile

    The tvs do not connect to Netflix or streamers which is a little frustrating.

    The staff are always extremely friendly and willing to go above and beyond. The location is beautiful and the price is really fair for a Manor House hotel. I have stayed many times and if you ever do have an issues it is always worth reaching out to them as they do take feedback seriously/

    Stayed in December 2023

  • Reviewed: 20 March 2024

    9.0
    Would happily stay again for personal trips not solely work
    • Business trip
    • Solo traveller
    • Grange Double
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The location and standard of accommodation was excellent.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    8.0
    Comfortable, quiet surroundings, very friendly staff, ample parking, great value for money
    • Business trip
    • Solo traveller
    • Mansion Double
    • Stayed 2 nights

    Cold room and needed to use additional bar fire provided. Block of wood used to keep window open? Two or three ladybirds found in the room. Cool shower on one evening.

    The staff were very welcoming. Incredible value for money. Beautiful surroundings, tastefully decorated, excellent friendly bar, superb Indian dinner. Ample parking space.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Lovely location and a beautiful historic building
    • Leisure trip
    • Couple
    • Mansion Canal View
    • Stayed 1 night
    • Submitted via mobile

    Minor issues really. Appears to be a general lack of attention to detail (particularly at breakfast)

    Lovely location and a beautiful historic building. Very quiet and comfortable.

    Stayed in March 2024

Showing 1 – 25

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